TM
todani M
Active since Jan 2015
8
Reviews
0
Industries
Reviews
8 reviews24 months ago
Non existent loyalty cards for loyalty program
I have been to 3 stores in the past year and none of them have had the card for their loyalty program. I shop for supplies monthly and feel it’s not fair to have a loyalty program that customers can’t join but get told about. I’ve been to the below stores countless times: PNA Ferndale on Republic PNA Savannah Mall PNA Mall of the North. The staff know me as a regular but each time there are no cards available. What kind of loyalty program exists but can’t be accessed.
0 replies
24 months ago
Marco Williams was such a delight to interact with
Marco Williams was such a delight to interact with. He got my new smart watch insured in under 10 minutes and also informed about a product I was not aware of that I like. 👍🏾 to Marco.
53 replies
24 months ago
A true gem
Ordered the Flik Flak watch for my 7 year old from their online store and the service was impeccable. The watch arrived in pristine condition and it was exactly what I ordered. They have a great rewards program and I will definitely be placing orders with them in future. (Who doesn’t love great discounts?!)
0 replies
24 months ago
Quick response from Mzilikazi Khumalo on my follow up regarding my Claim
Quick response from Mzilikazi Khumalo on my follow up regarding my Claim. I appreciate his dedication and response upon receiving emails. Way to provide reassurance that they are working on processing it.
106 replies
24 months ago
Quick road assistance call
Quick road assistance call. Help arrived in less than 5 minutes from logging a call
53 replies
57 months ago
Angeline Mbatha assisted with a call out service for my flat car battery
Angeline Mbatha assisted with a call out service for my flat car battery. I was home within 15 minutes. It was awesome service
53 replies
132 months ago
Order not delivered and we are being charged!
We are at a point where we are frustrated and utterly disappointed with AVON cosmetics.<br> <br> On 01.04.2015 a payment was made of R1420 into the AVON account and on 11.04.2015 a 2nd payment was made that left the account standing at a positive balance of R1074.78. On 23.04.2015 we placed an order online (9189855).After two weeks we grew worried when we had not received the order. We called the area manager to report it: he suggested that we place another order and he would resolve the issue with AVON. On 21.05.2015 we saw that the charges had not been reversed on the account and called customer services to report it. We spoke to Audacious who told us we had taken long to report it and said we need to send an email with a certified copy of my nanny's ID and an affidavit. on 25.05.2015 at 10:52AM i sent the email to [Email Removed] I sent a follow up email on 05.06.2015 to express my concern as we had not received any response. On 11.06.2015 i received an email from a Lindi Nyubi saying my email on the 5th had no attachments. This confirmed my email on 25May was not read. I responded to tell her that and got no response. Hours later we get an SMS from AVON saying we owe them R602.
76 replies
133 months ago
Card Blocked and funds frozen with not explanation
I bought a reload card in 2014 (I cannot remember the exact date) and made use of it without any problems until I recently tried to make a purchase and it refused to swipe. I attempted to make use of it a few more times as I thought perhaps there was a problem with the machines.<br> <br> I called customer services to report this and was told my card had been blocked pending FICA documents. I explained to the lady that I had submitted all required documents when I initially got the card.<br> <br> I forwarded the documents nonetheless only to have an email sent to me stating to me that there was \something"wrong with my card and it would be sorted in 48 hours.<br> <br> Needless to say I called back 5 days later to let them know that my card was still not working and I would like to know what this \""something' is that is wrong with my card. The lady hung up on me.<br> <br> A gentleman answered when I called again and suggested I get a new card and my funds would be transferred there. I expressed to him my concern that my recent deposit was not reflecting either.<br> <br> Here I am about a week later with 2 Reload cards and both do not work and I do not have access to my money.<br> <br> I WANT MY MONEY!"""
76 replies
Review Distribution
5 Star
5 (62.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (25%)
1 Star
1 (12.5%)