BV
Bianca V
Active since Jan 2015
20
Reviews
0
Industries
Reviews
20 reviews1 month ago
Very pleased
It was our first time at this gem of a place we had our granddaughter with us who had the time of her life! The young lady Isabella who we dealt with in the office and at the ticket sales was completely awesome!!! She has a sparkling personality always willing to help with a friendly smile. Also the two young gentleman in the restaurant (sorry didn't get their names) so friendly and helpful as well. Thank you for the amazing time we had and the memories we could make. See you December God willing Bianca van Vuuren
0 replies
2 months ago
Pick n Pay is deceiving
I spend close to R4000 on ASAP every second week, then I receive an email to ssay as a valued ASAP shopper addressed by my name I can buy for R800 and get R200 off. when I do this the code doesn't work and I am told no it was only for the first 2000 customers so I missed it. because below in super small font it says this. then don't send an email addressing me personally making it look like I am being rewarded but in actual fact it is for the first 2000 lucky buyers. Stop being **** just say code for 2000 shoppers straight up in readable font!!!!!
1 reply
2 months ago
After a not so good start they finished off better
I recently wrote a review where I had an issue with the Logistics department - delivery. I must say after my review a plan was made an I received my delivery. It is sad that a bad review initiated the resolve to my issue. But never the less at least they did something about it. And I also want to emphasize that the sales lady Nonnie who helped us at the Princess Crossing branch did go above and beyond the sale never would have happened if it was not for her! So take note Dial a bed you do have gem working at this branch.
1 reply
2 months ago
Bad service from logistic side
I bought a bed last week, after wasting time with a store credit app I just paid cash for the bed, I explained that we needed the bed very urgently, I expected to have my bed by latest tomorrow. After enquiring I am told that my bed will only be delivered on Thursday which I said is not acceptable the lady working in logistics just said to me well I will let the store phone you. Now I am told there is nothing they can do, and they have rules 3 business days for delivery. I really am not happy the store was paid in full poor service delivery which is sad as the sales lady tried her best but unfortunately the rest of Dial a bed is making return sales difficult for her.
1 reply
4 months ago
Extremely bad service
We had over first overseas trip, I chose Emirates thinking it is a reputable airline, but I am so disappointed with our experience we flew JHB - DUBAI - BANGKOK going there and returning was not a pleasant experience. I have sent an official complaint when I followed up after a week I was told they have 21 days to respond. From flying in a VERY old aircraft where things don't work properly to not getting food an airhostess who was not up to standard in passenger care. My brand new suitcase broken. Don't think because you pay more you get more that is not the case!
0 replies
6 months ago
Private Banker Luyanda Dikiza of no use at all
I have been with FNB for many years and with the account I have I have a "dedicated" private banker. Through out the years there has never been one that I could say was in anyway useful. I now currently have queries, I have sent emails to her 'assistant' with no response I had to contact FNB to get them to get my banker to call me, who when she did had such an attitude. I refuse to be treated like this, and I told her this and requested that she gets a person who knows how to treat a paying customer. Because she doesn't. Her name is Luyanda Dikiza
1 reply
7 months ago
Very poor service no way to get hold of them
I've been trying to call this courier company the entire morning, you are given options to choose from but it doesn't register when I press the buttons. You don't get to speak to a human!!!!! this is extremely frustrating also they do not give regular updates on the self help tracking. I will definitely not recommend this courier to anyone! will also give my reviews through to Shein
0 replies
10 months ago
Naked claim process is a nightmare!
<div>I am busy with my first claim with Naked and it is a nightmare!! The person handling my claim is not at all doing his job. I receive an email that the claim has been authorized, I've asked him since last week to send me what has been authorized only after calling the assessor myself yesterday and sending another email requesting it I got it. From the start I said I would probably go with my own panel beater as I trust him and he allows me to pay the excess off, I asked for the CLI form to sign but no then they want my panel beater's quote, which has nothing to do with them if I except what their assessor has authorized and sign the CLI claim then they have nothing more to worry about, now I must send more photos again before this can be settled, I reported the claim the 22nd and still struggle email after email up and down. They might be a little bit cheaper but there claim process is mess and they increase my insurance although all values of vehicles has dropped significantly and then tell you costs increase????? Be careful and think twice I would say!</div>
1 reply
13 months ago
MTN USELESS
I bought 2.5 gigs data and within minutes all my data was depleted I’ve been trying since yesterday to find out why? I get different versions everytime I call!! Now I m told I deleted it in minutes but I was in a shop I wasn’t downloading anything or doing anything for that matter. And they tell me I used it. My husband samething 2.5 gigs gone???
0 replies
13 months ago
No help even from a 'MANAGER"
I am writing a follow up review. As of 1 May 2025 Momentum stopped our health saver cards with a 7 day notice via sms. As from 1 May 2025 we were to use the Momentum app to scan and pay, only to realize that the suppliers were unable to offer the "scan to pay" facility? After several phone calls, emails and WhatsAPPS speaking even to the manager of complimentary products Shalyedon I am still where I was on the 2nd of May, unable to pay at my preferred providers. Shalyedon spoke to me last on Friday afternoon promising to call me back the next day even though he mentioned he wasn't working over the weekend and as before his promises were empty I haven't received any further phone calls from him and actually came to the conclusion that he had an attitude because he doesn't do what he promises and Momentum has no clue how to resolve this issue as my original issue was logged on 2 May 2025 and absolutely nothing has changed since.
3 replies
Review Distribution
5 Star
3 (15%)
4 Star
1 (5%)
3 Star
0 (0%)
2 Star
6 (30%)
1 Star
10 (50%)