BV
Bianca V
Active since Jan 2015
17
Reviews
0
Industries
Reviews
17 reviews2 months ago
Extremely bad service
We had over first overseas trip, I chose Emirates thinking it is a reputable airline, but I am so disappointed with our experience we flew JHB - DUBAI - BANGKOK going there and returning was not a pleasant experience. I have sent an official complaint when I followed up after a week I was told they have 21 days to respond. From flying in a VERY old aircraft where things don't work properly to not getting food an airhostess who was not up to standard in passenger care. My brand new suitcase broken. Don't think because you pay more you get more that is not the case!
0 replies
4 months ago
Private Banker Luyanda Dikiza of no use at all
I have been with FNB for many years and with the account I have I have a "dedicated" private banker. Through out the years there has never been one that I could say was in anyway useful. I now currently have queries, I have sent emails to her 'assistant' with no response I had to contact FNB to get them to get my banker to call me, who when she did had such an attitude. I refuse to be treated like this, and I told her this and requested that she gets a person who knows how to treat a paying customer. Because she doesn't. Her name is Luyanda Dikiza
53 replies
5 months ago
Very poor service no way to get hold of them
I've been trying to call this courier company the entire morning, you are given options to choose from but it doesn't register when I press the buttons. You don't get to speak to a human!!!!! this is extremely frustrating also they do not give regular updates on the self help tracking. I will definitely not recommend this courier to anyone! will also give my reviews through to Shein
0 replies
8 months ago
naked insurance a huge **** when it comes to a claim
We had an accident claim, we chose to use our own trusted panel beater after a long struggle with a completely *********** consultant we got the money paid out, we didn't immediately take the courtesy car as we didn't want to have it longer than needed my panel beater received the parts and now when I requested assistance in getting the courtesy car I was told the claim is settled and they will no longer provide the service although we pay for it every month!
0 replies
9 months ago
Naked claim process is a nightmare!
<div>I am busy with my first claim with Naked and it is a nightmare!! The person handling my claim is not at all doing his job. I receive an email that the claim has been authorized, I've asked him since last week to send me what has been authorized only after calling the assessor myself yesterday and sending another email requesting it I got it. From the start I said I would probably go with my own panel beater as I trust him and he allows me to pay the excess off, I asked for the CLI form to sign but no then they want my panel beater's quote, which has nothing to do with them if I except what their assessor has authorized and sign the CLI claim then they have nothing more to worry about, now I must send more photos again before this can be settled, I reported the claim the 22nd and still struggle email after email up and down. They might be a little bit cheaper but there claim process is mess and they increase my insurance although all values of vehicles has dropped significantly and then tell you costs increase????? Be careful and think twice I would say!</div>
53 replies
11 months ago
MTN USELESS
I bought 2.5 gigs data and within minutes all my data was depleted I’ve been trying since yesterday to find out why? I get different versions everytime I call!! Now I m told I deleted it in minutes but I was in a shop I wasn’t downloading anything or doing anything for that matter. And they tell me I used it. My husband samething 2.5 gigs gone???
0 replies
11 months ago
No help even from a 'MANAGER"
I am writing a follow up review. As of 1 May 2025 Momentum stopped our health saver cards with a 7 day notice via sms. As from 1 May 2025 we were to use the Momentum app to scan and pay, only to realize that the suppliers were unable to offer the "scan to pay" facility? After several phone calls, emails and WhatsAPPS speaking even to the manager of complimentary products Shalyedon I am still where I was on the 2nd of May, unable to pay at my preferred providers. Shalyedon spoke to me last on Friday afternoon promising to call me back the next day even though he mentioned he wasn't working over the weekend and as before his promises were empty I haven't received any further phone calls from him and actually came to the conclusion that he had an attitude because he doesn't do what he promises and Momentum has no clue how to resolve this issue as my original issue was logged on 2 May 2025 and absolutely nothing has changed since.
174 replies
11 months ago
Momentum Health is useless!!
On 24 April 2025 I received an sms saying that my Health Saver card is going digital as of 01 May 2025. Only 7 days before our cards are stopped. To no surprise on the 2nd of May I need to pay my chemist and I can't. The momentum app has scan to pay and only one supplier in SA has the ability to do so Clicks, who by the way is not my choice provider in chemists. SO red faced I stand in the Chemist unable to pay, I call Momentum and I am just told o sorry yes we are having technical issues and my chemist now have to apply via email to get registered to "scan to pay" I am given an email address which doesn't work and I am forced to call again! The agent gives a new email address and assures me that with in hours of receiving the details from my chemist it will be sorted.... it is now 16 May 2025 and nothing has been sorted! I contacted Momentum again on 06 May 2025 and only after threatening to do a bad review here am I allowed my request to speak to a manager, who then started the process in contacting my chemist another email was sent with all the details that Momentum requested from the chemist we received a reference number 675446030 and I was promised updates and that this would be resolved...... surprise no not even no updates I just contacted them again I chatted to Annita on WHatsapp and was just merely told I checked your inquiry and it is still in progress!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The money in this Health Saver is mine! and I don't have access to it as I please. No I don't want to submit to medical aid for payment I pay less paying as I always do with my CARD! AND no I don't want to use Clicks I have my chemist and it is my choice who I want to use!!!!
58 replies
11 months ago
BEST DJ EVER!!!
Klank Vas definitely the BEST so much more than just a DJ service! Roan and his wife Danita are two SUPER special people. I stand amazed at how two perfect strangers made such a HUGE impact on my life!! Thank you for allowing me to see Jesus in the two of you!! Thank you for making our night so much fun good music, fond memories Karaoke! You two are so much more than just a service provider you are TOPS! I can and will recommend this amazing team for any function they are more than worth it!!!
0 replies
11 months ago
VERY DISAPPOINTED! Mugg & Bean CLearwater
It was my birthday on Sunday 4 May and we were in Clearwater Mall normally I go to KeyWest Mugg & Bean it's become a tradition on my birthday I go for my complimentary "birthday" cake and then we eat there. But when I got to Clearwater Mugg & Bean I told them I have the app and that I was there for my birthday cake. They told me I needed an sms to get it and I said but I didn't get an sms and I have never had issues at Key west even at times when the app didn't want to work they would still give me the cake. But I was told by Lorraine and Phakisa who even had an attitude that there is nothing they can do I must phone the app directly on a Sunday????? Needless to say Mugg & Bean Clearwater you lost a customer for a piece of cake our bill would have completely made us for the cake but your managers are clearly trained that customers has no value.
0 replies
Review Distribution
5 Star
2 (11.764705882352942%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (35.294117647058826%)
1 Star
9 (52.94117647058823%)