JR
Jetara R
Active since Feb 2015
10
Reviews
0
Industries
Reviews
10 reviews114 months ago
Watch repair service terrible
<p>I sent in my Lanco watch for repair at Edgars century city. It was still under warranty. Despite this being the second time it has gone in for repairs, the service I received has been terrible.</p> <p>The watch was taken in on 23 October, it is now 1 December, and I have heard NOTHING regarding the watch. To make matters worse, I followed up almost two weeks ago, asking about my watch that has been in for repairs for ana abnormaly long month already. The lady said she would call me back in a day or two with a follow up, and I have still heard absolutely nothing.</p> <p> </p> <p>I want my watch back please. Could somebody please tell me what on earth is going on???!</p>
56 replies
114 months ago
SIGNED UP UNDER FALSE PRETENSES
<p>I am absolutely APPAULED by FNB connect. </p> <p>I signed up very enthusiastically because the data prices were very competitve (1GB =R65 and 2GB =R99ish) Not even a month after changing SIMS, porting my number etc, data prices all of a sudden more than doubled!!! 1GB = R135 and 2GB = more than R240 odd !!!!</p> <p> </p> <p>If the consultants had told me the REAL prices, I would have NEVER signed up. I cannot get through to the call centre eaither, and would like to cancel my SIM card immediately.</p>
56 replies
122 months ago
Paid for a check that was not done
Honda Helderberg did an 81 point check on my Honda Brio, and after the check, the report stated that the suspension was checked, through the bounce test.<br> <br> However, the suspension was actually completely bent , as was the shock absorber, meaning that they could never have tested the front suspension of the vehicle., as they claimed.<br> <br> This test cost over a thousand rand.<br> <br> After contacting them about this, they have been extremely unhelpful and no solution has been found.
0 replies
124 months ago
TERRIBLE watch repair policy
I bought a Lanco watch not even 3 months ago. I noticed that when they gave me the watch, the watch had been ticking. I brought this up to the saleslady, by saying that I do not know how long that watch has been ticking in the window, it could be years, months, and found it unfair that despite paying a lot of money for this watch, I was getting a second hand battery. I then requested a new battery, where from I was told that the watch does come with a guarantee, and therefore I can bring it back within a year if the battery stops. <br> Nevertheless, I said ok, and bought it. Not even three months later, the watch has stopped. I took it back, despite it being a huge inconvenience, which could have been avoided if given a new battery, nevermind, only to be told that the watch needs to be sent to JOBURG for repairs, and I can only receive it in 2 MONTHS TIME!! I find this extremely ridiculous, contested it, and was told I could take it upstairs to another shop who could do it for me at a cost, in five minutes. I am extremely upset at this. I am now without a watch for 2 months. Edgars policy re. giving used batteries and then a 2month repair process as a result of that, is unacceptable
75 replies
126 months ago
Car damaged - messed with paint
I am a resident in a block of flats where Indawo is currently painting. <br> My car was parked in an allocated parking bay, (not red taped off or anything, ) when I came out to find my car splattered in white paint all over. The side,the roof, dried paint splatters. it's disgusting. <br> <br> Firstly,if my car was in the way,I could have easily been contacted as I am home all day,and the caretaker whom works closely alongside the painters knows where I live and that the car belongs to me.Secondly,since they did not do that,they could have covered my car with plastic or something.This is NOT acceptable. <br> <br> To make it even worse,I just bought this car, and I tried cleaning the paint off myself with no success.I am so so so disappointed,and I would like to know what is going to be done about this. <br> <br> furthermore,this is NOT the first time.the car I had before I bought this one, was also covered in paint one time.thankfully, it was just chips of old paint that they were taking off and not actual fresh paint that got onto my car.I complained and they hosed my car off,to get the old chips off,which I was ok with, but not this. My car is damaged!
0 replies
127 months ago
Incorrect car diagnosis
I am pretty upset, as i recently took my newly bought car to pass roadworthy. There were a few minor issues like tint on the lights that had worn off and needed to be replaced, etc, and then a few more serious ones. One of these was that the right front strut mount was apparently worn (originally written the left, and then scratched out), and needed to be sorted. I EVEN got my mechanic to call in and speak to the guy to ensure that he understood exactly what was wrong. We then proceded to buy the part needed, and fix accordingly. My mechanic took everything apart, and said that he cannot fault the shock mount, nor any part of the shock. Not only had I wasted time and effort, i had bought a part that has no use, and paid for labour, on something that needs no replacing. Now I run the risk still of it failing still for something that has nothing wrong with it. <br> <br> I really dont know what to do at this point, as I am supposed to have these \issues"all sorted by December 2nd."""
75 replies
127 months ago
Very helpful service from Jonothan King
I would just like to commend wonderful service from one particular person who has helped me through my insurance needs with Outsurance.<br> <br> Jonothan King has been very friendly and has gone the extra mile with helping me out. <br> <br> His service is efficient, and upon any email request, at any moment, his response has been almost immediate and tremendously helpful in assisting me with absolutely anything that was needed.<br> <br> In my opinion, scrap the call center lines and email queues, and allocate a specific consultant to assist each Outsurance client for any needs they may have throughout there duration of insurance cover with them. As Jonothan did with me, I now feel as if I have a reputable consultant with Outsurance who knows me, knows my needs, and assists me accordingly.<br> <br> Thank YOU Outsurance and thank you Mr King for this. I can only hope that the rest of my Outsurance journey will be this pleasant. Let it not stop here :)<br> <br>
0 replies
127 months ago
TERRIBLE call back service
This is the second time I am posting the same type of complaint re. first for womens call me back service within the last few months on Hello Peter.<br> <br> When I complained, I immediately got a call apologising for the bad service, but since, it has happened again...<br> <br> <br> As like previously, because FFW does not have a toll free number, and their customer care line does not allow me to call with my contract minutes, I am forced to make use of their Call me back service via the website. However, Three days ago I sent a call me back to them, and with zero response, have sent a few over the following three days, as I have an urgent matter to attend to re. my policy....<br> <br> Furthermore after 3 days, I eventually receive a call back, at an inconvenient time for me, however, finally getting the opportunity to speak to them, I asked to reschedule that call for later that day......<br> <br> I waited....<br> I am still waiting.....<br> Still no call...<br> <br> I am not only horified by this poor service, which in my opinion, should not be there if it doesnt work, but I am once again disgusted at the lack of customer service for existing clients. I shall be cancelling my policy. whenever they decide to finally call me back
77 replies
131 months ago
No response from customer care call backs
I recently joined first for women, about 3 months back. as i am still in the beginning phases of my insurance with them, I have been up and down changing details with policy that have either been incorrect, or needed changing etc.<br> <br> I am very unhappy about the following: Because their customer care line is NOT tollfree, I often have to use to call back service. Unfortunately, i have probably received a call back once out of about the 5 or 6 times i have needed them to call me back. I wait, and wait, and needing urgent assistance, I have to somehow make a plan to borrow somebodys cell phone and call. this is quite annoying, as I am a paying customer, and feel as if when i need assistance, i should be helped out as soon as possible. However, when i applied for the quote online the first time prior to joining, i had a representative call me literally within 2 minutes of receiving the online quote. <br> <br> They appear only to care about new customers, but once they get your commitment and money, they are slack in helping you out. I am very disappointed. I am still awaiting a call back on an urgent policy query
76 replies
136 months ago
Pick n Pay online has my money and groceries
I ordered to deliver on Tuesday 3rd Feb 2015, between 4 and 5pm. They took our money out of our account BY 1PM, which I had no problem with, but then only brought us half the goods we paid for! Besides the 12 items that were \not supplied"a shocking 15 items were paid for but NOT brought. Despite the disappointment"
77 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (70%)
1 Star
2 (20%)