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Andy A
Active since Feb 2015
9
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9 reviews53 months ago
Kommetjie Electrical Technicians 5*
Guys are amazing..to be trusted and deserve a 5 * rating Been a rainbow throughout storms.
0 replies
55 months ago
Nedbank. What are you doing?
So I have a personal account which I never actually signed for. It was a SAA Voyager credit card which became obsolete.. now I have Nedbank credit card and greenbacks but I have actually never signed anything. Yesterday I opened up a small business account which had been opened but no contracts or and paperwork at all. Was expecting a call from my relationship manager. Nothing. I try to call and get a number not reachable. What am I doing wrong?
0 replies
56 months ago
4 months and am sick of your robot answers
So keen 4 months now. Same answers on your AI website. Same questions. Same answers. No solution time to step up Still no refund and still no answer. You have a problem with your courier service not with your customer. Please sort this out now now On Tue, 31 Aug 2021, 17:24 Andy Anderson, <andy19661@gmail.com> wrote: I have already sent these details to your team. so the Electric blanket and the chair were picked up by DawnWing on the 31st May under the Airway Bill Number 1331046791 and the reference number was CPT31451200. I received the refund for the electric blanket but not the chair Please expedition Regards Kirstin On Thu, 26 Aug 2021, 09:42 Mpho Moruthane (Makro Care), <makrocare@makro.co.za> wrote: ##- Please type your reply above this line -## Your request (1793882) has been responded to by our support staff. To add additional comments, reply to this email. Mpho Moruthane (Makro) Aug 26, 2021, 9:41 GMT+2 Good day Kirsten Thank you for your response and we hope you are doing well. Please send us a copy of the collection waybill so we can send your complaint through to our departmental heads in-store for further and urgent assistance. We will continue to follow-up to ensure that this matter is addressed and resolved urgently. We will be sure to provide you with feedback. Once again, we sincerely apologize for the inconvenience this has caused. We hope you will enjoy your day further. Regards Mpho Moruthane Makro National Contact Centre. Makro SA A division of MASSMART Holdings Limited Tel: 0860 600 999 Email: mailto:online.support@makro.co.za: http://www.makro.co.za This email is a service from Makro. Delivered by Zendesk [7MP29G-RG02]
53 replies
56 months ago
****ty prolonged customer service
After my recent post where Makro advised me of a refund was coming. No progress. Same answers and its been going on since June. They lost the chair (well 2 of the people) have said, the other 2 told me all was good and they issued a refund on the 9th June as there was no longer stock of the item...I went online and bought the same item that was delivered next day. But still no refund for the original return. Such a poor service. And don't even bother with their Facebook messenger BOT. Same answers and no results . If there are humans at Makro here the reference number AGAIN 1737523
53 replies
57 months ago
Makro come to the party
A return of a faulty product on the 31st May and sice then just the "we sorry calls" ir was a faulty chair. Thet ere offering a refund but I bought a pair of matching chairs. What can I do with one chair? Now all communication has been ignored or blocked. If anyone at Makro would like to take a look 1737523 is the reference number.
212 replies
76 months ago
MTN Fraud.
The most pathetic service ever. Calls to the service centre dropped or pushed pillar to post after 1 hour on the phone. Personal Visits to the service centres bring nothing. Fraud case was raised and closed a day later with no resolution. They currently owe me Rand 7992.50 in overcharged invoices as a result of an upgrade that wasn't authorised and didn't happen
61 replies
135 months ago
5 months after termination they still invoicing me
this is the 3rd report on this case, and everytime i get a reply from Telkom to say they are looking in to it and give me a reference number here on Hello Peter and every month they send me an invoice for an even larger amount than before, the service was terminated with the required 30 days notice, they acknowledged and even retentions department came back to me and were informed that i was moving and no longer required the service<br> How long will this go on, will i get another message to say they are working on this? just doesnt bring anything at all, and now i face a bad credit rating because of their mess
76 replies
136 months ago
They give feedback and then NOTHING
I Received the following feedback from Telkom here, but This has been escalated? i have now received a statement to say i now owe R3096.28 and no contact from Telkom at all. account, 139901600923. what is happening?<br> <br> <br> Hello Kayleigh 1,<br> <br> Thank you for making contact with us.<br> <br> Please be assured that this matter has been escalated to our Retentions Team, feedback will be provided.<br> Your reference number is SM88138.<br> <br> We apologize for any inconvenience caused.<br> <br> Regards,<br> Busi Tshabangu<br> Telkom Social Media Team
77 replies
136 months ago
i terminate a 30 day agreement and they lose it
On the 17 November i terminated my ADSL line with Telkom. Received a termination confirmation that my service would finish on 17 December which was good as we movedd out of the property on the 5th December. I received the normal calls from the retention centre but let them know i was no longer in a Telkom area. In January i received an invoice for 1834 Rand... so i phoned 10210 and after 3 attemots and 51 mins later was informed i had to be transferred to the special accounts department. ..please hold... line went dead. I now receive SMS, s to say my service has been cut off due to non payment. So i now get a bad credit rating and Telkom actually owe me money and have held my deposit... what do you do against such a disgusting service and this can affect my life... Telkom i would like my deposit back i would like my bad credit rating reversed.
77 replies
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5 Star
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3 (33.333333333333336%)
1 Star
5 (55.55555555555556%)