Active since Feb 2015
It was quick and easy to register and pay. Payment was available through PayFast. After payment you receive immediate access to the course materials. The course website is easy and straightforward to use. Unfortunately you cannot download the PDFs. You have ample time to complete the course. #WIN
They have an interesting and wide variety of beads and beading supplies, including some stock I haven't seen elsewhere. Their stock definitely keeps up with current trends. Payment was through PayFast, and the order shipped via The Courier Guy. The order shipped in two days and arrived quickly and securely. #WIN
I've ordered from them twice now and both times were a huge hassle with me waiting ~ two weeks to get my order fulfilled. Their prices are not so competitive that I would bother ordering from them again.
I've been a customer for years. Lately their service is dismal. I finally cancelled an order today when they advised I'd have to wait a further three weeks for something I've already been waiting two months for. I try to support local, but this is pathetic.
I had ordered, paid up and received notification that one of the two items I'd ordered had been dispatched when they suddenly notified me that the other item - a sale item - was now out of stock. Why did the order for it go through if there was no stock? They then refunded me as takealot credit, instead of asking me if I wanted to be refunded to my bank account.
I had to manually transfer money to them that had not gone through because of a bank error on *their* side, weeks after I thought the purchase was done and dusted. Certainly will not be using them again.
Despite connectivity issues, which Customer Care assured me would be looked into, last week Monday (9/02/15) we decided to upgrade our Vodacom data contract. We were assured that we would receive our notebook within 2-3 working days. Last Friday (13/02/15), having heard nothing, I phoned and was told that they expected stock this week. However upon enquiry this Monday (16/02/15) we were told they now only expected stock next week, on the 23rd.<br> <br> At no point did they bother to contact us to apologise for the delay or, indeed, to explain it. <br> <br> I reached out to Vodacom's Customer Care once more. I told them that I was still waiting for feedback from their network department, and explained the sudden change of stock/delivery time situation and how unhappy I was with it. They responded that they had contacted their network office for urgent feedback. But re: the poor service their only response was \We do apologise for any inconvenience caused". <br> <br> Overall their attitude"
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