MA
Meggan A
Active since Feb 2015
10
Reviews
0
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Reviews
10 reviews10 months ago
Unique One Realtors ****mers
****mers are everywhere, **** of the earth! These people wanted R1000 upfront to process my application They wouldn't let me view the property without this money Like what the hell I get emailed from a Gmail address Their apparent website is nonsense, listed houses that don't exist at those addresses The property interested in isn't even on their website How stupid do these people think we are? "Daniel Gerds" email me Apparently they get their time wasted when scheduling viewings and people don't show up What a nonsense (putting it lightly) explanation! Isn't the job of a realtor to assist any possible buyer or rented as to get the property sold? The Whattsapp number was 0710852754 The email address was uniqueonerealtors@gmail.com But yet at the bottom of this Daniel email there is a info@uniqueonerealtors.co.za email address
0 replies
12 months ago
Pathetic Service from Old Mutual
I had app**** to Old Mutual to access my premium holiday option in November 2024. After NUMEROUS document submissions and queries with them, I received communication in January 2025 that it had been approved. Note that I had been submitting the required documents since November, with no feedback from them. After that I received the approval, I received numerous sms's requesting that I submit the required documents again. By 10 March, I had still not received my premium refunds, and also received no reply from Old Mutual when I requested an update. I then turned to Hello Peter, and wrote a review there of my issues. That same day I received an email stating that they would look into the matter. On the 12th March, they emailed me stating that my premium holiday request was approved for months February '25 to June '25. This email also stated that I could expect the the auto-refund to be in my account within 30 to 35 working days. On the 9th April (37 working days later), after not receiving the promised refund, I emailed them again. After 2 days, I was informed that apparently an endor*****t was done and I could expect my refund by the 15th April. On the 16th after not receiving my refund, I email them again. They blatantly ignored for a few days. On the 22nd after I again emailed them, I was told this payment will be processed manually because they realized it did not "auto refund". To date, they have not yet paid me out and are now ignoring my emails again. This is absolute pathetic service. Its is clear that they are making excuses or just blatantly lying to me now. The explanations that these people are giving, even the 35 day working day period, does not make sense at all. Even my advisor is of no help. But let me just call them up now, and say I want to take out another policy, and they must start debiting tomorrow, they will do it! So they will take our money, but when we need them, hahahaha, don't hold your breath! Thanks for being of no help Delia Smit and apparently the Old Mutual Protect Department
177 replies
13 months ago
Old Mutual, you take take take and never give
Old Mutual sucks big time! I have been applying for my Premium Holidays since November 2024. I have on numerous occasions submitted the required documents and everytime I get an email or sms stating "in order to finalise your request, submit documents via email or whattsapp" I have submitted via whattsapp and emailm as per their request. But yet, I received notification that the Premium Holidays have been approved last month, but still have not received my premiums back from Old Mutual. Last week and again this morning received an sms stating that I must submit the documents. How many more times must I submit? What the hell Old Mutual? They are so quick to take your money and sign you up for their products but when you need them they are nowhere to assist you. They couldn't assist me the phone when I called the call centre, so how the heck can i get this sorted? My first indication that they do not do as promised was when I had to claim for my mothers funeral and they only paid out after the funeral ( I had submitted all the reuquire documents), nowhere near their 48 hour turn around time, I am very frustrated and am currently looking for a different provider for my needs as Old Mutual sucks!! Take, take, take, but never give or assist you when needed!!!
499 replies
40 months ago
Disappointment
So, I did an upgrade on my contract on Tuesday, 10th January 2023 After it was done, I had re-read the specs of the device and was not entirely happy with my choice. I immediately called Vodacom to cancel the upgrade so that I may redo my upgrade with a different device. The call centre person told me they "processed" the cancellation and that it would take 24 to 48 hours and then I will be able to redo my upgrade. They also said that I must not accept the device should it be delivered. Yesterday I called Vodacom to follow up on my cancellation process, I was told by THAT consultant that no cancellation had been processed on my profile, she would escalate it and be in contact with me during the course of the day. Obviously the day had come to an end and she did not call me back! This morning the Courier company called me to ask where the device should be delivered, I informed them not to deliver as I have cancelled that order with Vodacom. At about 10am I called Vodacom to follow up on the cancellation The consultant checked my profile, and yet again, he could not see a cancellation. I asked to speak to a Supervisor. The "Supervisor" that came to the phone was so "helpful" and "willing to assist" She said she would contact the courier, who needs to cancel from their side and she will then speed things up on her side so that I may redo my upgrade. She promised that she would call me every two hours to keep me updated on the process. Four hours later, no call from her. I decided to call Vodacom again. Once again I was told, After Sales cannot do a reversal and the order has not been cancelled yet. I am livid! Been sent up and down by various consultants, "supervisors" and "managers" I mean seriously, how difficult can this process actually be? The broken promises that I have been made by Vodacom employees is totally wrong! How can they not see any activity on my profile? I've been a Vodacom customer for more than 20years! I have never been this disappointed in their service as I am now. Its now been much more than 48 hours and I still cannot redo my upgrade! All I need is for my order / upgrade for this device to be cancelled / reversed so that I can redo my upgrade with a different device.
264 replies
47 months ago
McD Jalapeño Sauce
I love McD, buy I love their Jalapeño Sauce even more lop. Whenever I buy McD, which is often, I always oder extra Jalapeño Sauce. Today is literally the 4th time I've been disappointed with McD. I order mostly via Mr Delivery, the other though I used Uber Eats. Tonight, I used their drive through. All these times I order and pay for at least 4 Jalapeño Sauces, and EVERY time, even tonight, they either don't add it with my food or give me less than what I paid for!!! I mean seriously how can you get that wrong, evertime, even when visiting the store yourself :-(
0 replies
50 months ago
Claim Process Issues
My passed away on the 25th February. I received the death certificate on the 1st of March and went straight to the branch to submit the claim I was told it would take max 48 hours, but if opening the Money account it would take 4 hours for the payout. It's been 55 hours since submitting the claim, and no payout yet. The branch is giving me stories and so is the call centre. My moms funeral is tomorrow 😢
558 replies
59 months ago
Eerste River Hopistal
I would rather go here and die. The staff is rude and unsympathetic. They are more concerned about have their lunch than helping their patients. When I reported my phone stolen, they told me I was mad. The have no empathy now professionalsm. I seriously doubt they are trained in. Professional cae. When I told them my slippers and cell phone was stolen. They showed absolutely no interest. Terrible service all around. God help me to never go there again!
0 replies
94 months ago
Terrible service!!!!
I have dealt with many couriers over the years. But my recent experience with Ram, has made my opinion of them to be the WORST courier company ever. Received notification that my parcel was out for delivery just after 7am yesterday. Their delivery times are listed as from 8am till 5pm. I called the call center to inform them that our closing time is 4pm. They assured that would be fine. By the time I left at 4:30pm,they had not been there. The security informed me that they had pitched up at 5:30pm. Same thing happened today. Called the call centre to inform then we closing at 12pm today. The driver calls me at 14:30pm to inform me that he is at the address. What the hell!!!?? Now I have to wait till he can deliver the parcel tomorrow. What is the point in having a call centre? Omw and don't get me started on the people who man their live chat, even worse!!!!
106 replies
136 months ago
Still in posession of broken phone
After posting here last week, Vodacom was very quick to respond. They called me shortly after and promised to sort out the problem by ensuring that i receive a new phone. More than a week later, I still have the broken phone. I feel very disappointment in Vodacom. I have been a customer of theirs for over 15 years now. How can I have an upgraded contract with a broken phone? All i get from the Call Centres are empty promises. Can someone from Vodacom please give me someway that i can receive a new phone as a matter of urgency? I absolutely love this new phone, but its broken. I don't think its fair of Vodacom to not take this as an important matter and make it a priority to satisfy one of their long term customers...
0 replies
136 months ago
Upgrade - Received a broken phone
I upgraded my cellphone contract online. On the 4th day, after receiving the phone, i noticed that the phone was broken. I immediately contacted Vodacom and was told to send an email as it was a Saturday. I was told not to worry as i had 14 days in which to return to phone. i was told that the device had to be collected and returned to Midrand, my contract would then be cancelled and I had to re-apply. I explained to Vodacom numerous times that this is just ridiculous as i cannot be without a phone for which they told me would take up to two weeks and also that i did not want to cancel my contract, just merely wanted a new phone. It is now exactly 11 days since i sent the email and i am still have a broken phone. When i call Vodacom, firstly i am sent from one call centre to another, when i eventually reach the \correct"department"
77 replies
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