TJ
Tarell J
Active since Feb 2015
8
Reviews
0
Industries
Reviews
8 reviews44 months ago
Unorthorized permission to use my name
I received a message on the 23rd Aug to expect a call from platlife. I advised a consultant that I am not interested! Today a friend of mine was referred by me??? I haven't given out a number or spoken to platinum life in a year now either than in August so how did a friend of mine get a referral from me? It makes me wonder if my referral was from a long time ago and is being used again without permission? Please remove me from your do not contact list and any past referrals of mine.
268 replies
52 months ago
Withholding my call recording from me
I can't believe Outsurance is withholding a call from me! When I took out insurance I agreed to pay R500 access as R2710 was outrageous so as per moeranep@out.co.za he spoke to his Team Leader and came down before I even asked ..I will never forget that conversation as I even circled that amount t on the quote to note my questions to him. After I asked that the building cover be changed to match what my Bond holders have then BOOM R15000 access fee yet my contents cover of R500 stayed the same??? Unless it didn't update on the system but on the Outsurance App both building and contents were R500 . Why pay a premium of R746..and R2710 access for building only it doesn't make sense!!! Now your consultants and team leaders say well they can't send the recording because the agreement has been honoured on the access fee (default amount). I was backed into a corner to pay this or else my leak would not get fixed! Outsurances technical team took over 3 days to listen to a call hence me borrowing to pay that amount to just get the work done and the arguing didn't stop there. Pathetic service and a total bunch of liars. If I'm wrong I'll let it go.But give my recording on the day I agreed.
212 replies
54 months ago
SIZWE HOSMED IS PATHETIC
I WAS NOTIFIED 8 MONTHS LATER THAT A SPECIALIST CLAIM HAS NOT BEEN PAID. THIS WAS FROM THE PRACTICE. IT TOOK ME A DAY TO FIND OUT THAT I HAVE FUNDS FOR XRAY AND PATHOLOGY AND YET THEY REJECTED THE CLAIM DUE TO INEFFICIENT FUNDS BUT I CALLED IN AND WAS TOLD I HAVE AMPLE FUNDS NEVER USED THAT BENEFIT BEFORE NEXT THING I GET TOLD TO JUST PAY THE R1300 AS THERES A PENALTY FOR LATE CLAIM SUBMISSIONS. NOT ONCE WAS A CLAIM SHOWN TO BE REJECTED ON MY MONTHLY STATEMENT OR EVER NOTIFIED FROM HOSMED/SIZWE HOSMED OR FROM THE DR SAYANVALA. PATHETIC SERVICE SINCE DAY 1. THIS MEDICAL AID TO TOO MUCH ADMIN NOT WORTH THE STRESS.
0 replies
57 months ago
PATHETIC CUSTOMER SERVICE TO A PAYING CLIENT.
I received a call in May around the 26th regarding a payment arrangement for my tv licence an agreement of R100 will be paid until the full amount is settled being R318. To date I have stuck to my end of the agreement I even received an sms stating in May 28th after I paid my first R100 that R218 is the balance outstanding. I paid up my last R118 this month only to get a response from PAM stating there was no proof of payment that I had to pay R242. The same person I have told that I dont get her attachment on my emails and I sent proof of payment so HOW IS IT THAT IM STILL OWING???? I called in and GUESS WHAT?! I OWE R124 which could be because I paid on the 28th and not the 27th!!! I emailed PAM and received a GENERIC RESPONSE TO PAY R242 with no proof of why two different mounts or where it states that payment must be on the 27th??? seeing as though my money reflected in the evening I was suppose to drop what I was doing and make payment????? There is no agreement on this and as per my sms I was owing R318 which has been PAID. I want this issue sorted out immediately as I find this very fraudulent and breach of agreement. That your staff chooses to IGNORE.
0 replies
63 months ago
PATHETIC SERVICE DELIVERY
My partner placed an order for fibre way before the 15th Dec which is the date we moved into our new place. Okay so the 21st the rourer was delivered. YES its December so clearly NO ONE will be coming out until January..so we thought. To date no one has come to install the fibre , NO ONE has called US we been calling Vodacom. NO tracking updated via sms?? And over 6 calls later to Vodacom each person has "escalated" the matter so where I don't know because you'd think after 6 consultants something would have been done. We stated that we are working from home and need this fibre to be installed this has resulted in us paying more with our current network with isnt fibre atbthe moment . False promises from every consultant. This is just pathetic!!!!! Its over 2 months now and thats not counting Dec. We want Vodacom to come take their router as we'll use a different service provider clearly Vodacom doesn't need our money. SR210121-096309.
112 replies
66 months ago
HARASSMENT FROM AGENTS
Had a call from an agent yesterday and now today again requesting my banking details. Yesterday i said no as I dont feel comfortable and STILL she INSISTED!I blocked the number and to my surprise again I get this call. She advised that NO DEDUCTIONS WILL BE MADE , THE ACCOUNT DETAILS ARE ONLY IF SOMETHING HAPPENS TO ME THEY CAN PAY THE COVER AMT INTO MY ACCOUNT. Honestly I felt so forced to give my account number even after saying, Well I can call them IF something happens to me why keep my personal information?? PLEASE ENSURE I DO NOT GET DEDUCTED AS I DID NOT GIVE CONSENT TO ANY DEDUCTIONS ON MY ACCOUNT .
112 replies
136 months ago
Excellent Service
Extremly helpful regarding a temp loan and persistant with helping out despite a few hurdles. She assisted with further information that would be rather helpful in the future. Very pleasent and friendly, will definatly be keeping my bank!
77 replies
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
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1 Star
6 (75%)