WV
Wouter van den Heever
Active since Mar 2015
16
Reviews
0
Industries
Reviews
16 reviews38 months ago
No assistance to cancel service
Having a terrible time trying to cancel my service. Nobody willing to assist me....
159 replies
43 months ago
Utility billing payment
Well done for quickly fixing my problem with the Clicks utility billing payment system.
0 replies
51 months ago
Non-existent Investor relations
Terrible experience with their non-existent Investor relations staff...DO NOT EVER DEAL with Afristrat. They run their business on empty promises to investors...especially their bondholders....
0 replies
55 months ago
Customer service absent
The most useless company when it comes to customer service...They requested a tax directive from SARS for a S14 RA transfer and then neglected to submit an IT3 to SARS for me with regards to the transfer of funds. Now SARS rejects my return as there is a Stanlib IT3 missing. They have been notified of this on 2 occasions...
53 replies
63 months ago
King Price Home Assist
Kudos to King Price for their Home Assist service !
56 replies
68 months ago
Terrible customer service - please engage with me and execute my request
Terrible customer service. They do nort even bother to reply to an email sent to them by a client.
53 replies
94 months ago
FNB - do you want my business ?
It is a mission to get a transactional account activated and issue a credit card. Different departments tell me different stories. Yes, I am FICA compliant, no I am not FICA compliant. I want to start using my Premier account but it is blocked even though I transferred R11000 into it. I am not getting my credit card and nobody from FNB is calling me to tell me what is outstanding. What must I do to start transacting ? Why is your service so bad ?
158 replies
107 months ago
No assistance trying to buy their product
<p>For weeks I have tried to buy online their AlwaysOn (wifi) calling product. I get an error message every time saying : "The remote server returned an error (500)". I have contacted their support department on more than one occasion to no avail.</p> <p> </p> <p>If they do not want my money, that is fine. I will go somewhere else. Businesses claim times are tough but they are not willing to assist.</p>
56 replies
110 months ago
Refuse to close account
<p>I have requested Vox telecom 4 times during the past 5 months to close/cancel my fibre to the home account. They just refuse. I open a support ticket to close the account and then they close their own support ticket without them actually doing what was requested.</p>
224 replies
Review Distribution
5 Star
2 (12.5%)
4 Star
2 (12.5%)
3 Star
0 (0%)
2 Star
3 (18.75%)
1 Star
9 (56.25%)