DM
Dino M
Active since Mar 2015
21
Reviews
0
Industries
Reviews
21 reviews40 months ago
Alison from Flysafair - Beyond Excellent!
Had a very pleasant return trip in December. Was very nervous and that nervousness was put to end by the first check-in point by a pleasant young indian lady in Durban King Shaka Airport by the name of Alison! She made the rest of the trip enjoyable. Much respect to Alison for putting my family and I at ease with the whole check-in process, and made us feel welcome! Flysafair, you have a gem! Look after her! We will definitely be using the airline again!
0 replies
40 months ago
Lucien Chetty knows his job, unlike the other staff!!!
Its a 1 star for all the useless consultants who for over 24 hours could not get anyone in the VOIP department to call me back, but 5 stars goes to Lucien Chetty, who, within 1 minute got me connected!!! Surprising how nobody else could do this. Home-Connect - if you want to retain clients, give Lucien a promotion!!!
132 replies
40 months ago
Home COnnect Staff are useless except for Lucien Chetty!
Its a 1 star for all the useless consultants who for over 24 hours could not get anyone in the VOIP department to call me back, but 5 stars goes to Lucien Chetty, who, within 1 minute got me connected!!! Surprising how nobody else could do this. Home-Connect - if you want to retain clients, give Lucien a promotion!!!
132 replies
44 months ago
Beyond magnificent! Completed my online order on Monday night and Wednesday morning i have received the router
Beyond magnificent! Completed my online order on Monday night and Wednesday morning i have received the router. The whole process is so seamless and cannot believe the superb service received. Highly recommend home-connect. Lets hope my stay is as good as the service received thus far.
74 replies
45 months ago
Cannot fit a bulb and lie to fit a bulb that doesnt need replacing
Booked my car for a service on Monday 08 August 2022, service advisor was Marlini informed me that my left brake light was not working. This is a lie as I walked pass my car at the time (after fetching my coffee) as it started to be driven to the service bay and the left brake was in fact working, and the right side was NOT. Camera needs to be viewed for this allegation. Secondly, Marlini claimed that my right side brake could not be repaired due to a "WIRING PROBLEM". Is Marlini an auto electrician? I personally changed the bulb on the right side and its working perfectly! all lights are working. I have 3 problems: 1. I was charged for a bulb which did not need replacing. 2. VW was unable to fit a simple bulb. 3. The system has a note that I have a wiring problem - this is a lie. In the event of me being in a rear end collision, my insurance will request my service records, and will refuse to pay / contest their obligation to pay due to the fact that, according to auto electrician Marlini, I have a wiring problem. I have been servicing my car since new (2011) at Barons Durban dealership and always requested Sanjay to be my advisor, who has now passed on. He set the bar very high for service advisors.
0 replies
65 months ago
Paying for device but did not receive it!!!!
I upgraded on 20 November for the A31. I received the A30s via DSV. I returned the device as arranged by MTN to collect, and to date I have not received my A31. My account manager mentioned its in process, for HOW LONG????? i am paying a device instalment for this yet I dont have a device.
0 replies
106 months ago
Emails are ignored
I have been emailing revline for 3 months now, since i relocated and the emails are ignored. The billing address is INCORRECT!!! I am having problems trying to show proof of residence! The call centre number is UNANSWERED! I need to know about my bill as I am not being charged for certain services! NOBODY ANSWERS THE PHONE AND REPLIES TO EMAILS! but let you owe them money, see how fast they contact you! pathetic!
0 replies
107 months ago
Nobody knows how my interest in calculated
<p>I have a 7 day call account. My capital is untouched, nor is my interest. This has been the case ever since the account was opened. My interest rate is constant. On the initial balance i earned x amount of interest. As the capital grows, my interest is reduced.</p> <p>Lerato from call centre does not want to provide me with my daily / monthly interest schedule.</p> <p>RB Jacobs from Facebook, has escalated this on 7 June and to date NOBODY has contacted me.</p> <p>Why is FNB so secretive. Its MY MONEY and I want my interest schedule. This is NOT ROCKET SCIENCE!!!!</p> <p>Best I move to another bank!</p>
56 replies
108 months ago
Billed for NO SERVICE
<p>I have moved my residence on 28 May 2017. I emailed ********** on 5 May 2017 to cancel my services, and I would reapply once I have settled in. I followed up on 29 May 2017, and advised by Micayla that my service will be cancelled on 5 June, as its 30 days. She then advised me to "transfer services" of which i agreed. Ref ********** 96a. On 5 June I followed up and was told that my services are still active at my previous residence! I reported to Hellopeter and get a call from ********** 110 on 6 June 2017, the consulted then "suspended" the services. Now i see my online profile that there is a bill of R381! Had this been cancelled on 5 June, I would not be liable!!! Notice was given. Micayla had no business to persuade me to transfer, when I wanted to CANCEL!!! Telkom must not rob people of their hard earned money. </p>
56 replies
108 months ago
Service still active at old residence
<p>I emailed servcancellation on 4 May 2017 as I have relocated. Due to the numerous warnings from friends and family, I was strongly advised to CANCEL and not "relocate services" as Telkom's service is terrible in reloacting! I sent my email to ********** Subsequently I called on 31 May to follow up, and I was advised by Micayla, that my service will cancel 4 June 2017, as it is 30 days from my notice date. Ref ********** 96A.</p> <p>Today, my chat with Prudence on the website, she advises that the service is still active. So now the new occupants of my previous residence have a free landline and ADSL, and I am left with no fixed landline nor internet at my new house, BECAUSE OF TELKOM's inefficiencies!!!</p> <p>Prudence insists i need to call 1023! So what help is she on the website?</p> <p> </p>
56 replies
Review Distribution
5 Star
4 (19.047619047619047%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (33.333333333333336%)
1 Star
10 (47.61904761904762%)