Active since Mar 2015
I am very dissapointed with the service i received from NDC, in actual fact they dont make you save money, they make money by you and will get you in more financial difficulties than what you are already in. I joined because i was financially constrained and asked for help, seeing that NDC is one of the country s' largest debt review company, i was drawn to it but not knowing i am throwing myself in to more financial problems. My consultant was Teshlan Naaido, i explained to Him my major debts was my vehicle loan and my Bond and He promised they will lower installments together with interests, to my suprise my bond quarterly bond statement came, the monthly statement was charged more than R11000 thats only for interest, when i called and asked i was told it will go down maybe its because i had outstanding balances, after i received another statements it kept going up until i cancelled the debt review this January. So, long story short, the debt review didnt agree with the bond for interest so i was charged double for my bond because its like i was not paying, From R480000 that i was owing before joining NDC i am now owing my bond R850000, so now i am deeper in debt than i was but they keep on saying they saved many South AFricans, i ask myself who are those because they benefitted from my money while i was expecting help but instead i received hell
After my review with metropolitan funeral cover FF413729664 being lapsed without my knowledge, Alletta Clarence decided i wont be refunded my entire premiums since i had the policy from the year 2010 and that my policy wont be reinstated, now She told me i will only be refunded the money i payed while my policy lapsed. She then requested banking details and my certified copy of ID, i sent and she said the refund will be done in 3 to 5 days, today 4 march she changes saying she said before friday. This company doesnt care all they care about is th revenue
I have been with metropolitan for over 15 years, I only found out today 06/02/2026 that my funeral policy: FF41372664 has lapsed, yes i missed payments however, i made several eft payments to keep my policy updated, today when i called i was told the sad news , if i hadn't called how long was this gonna go on for and the impact? i was then told i can only be refunded the funds i paid via eft but what about all the money i paid through out the years? the lady then said i must apply for a new policy, how much will it be now because i had more than ten people on that policy. This is very sad, such a reputable organisation doing this to their clients? I ask myself how many South Africans got ****** like this and kept quiet? if the policy is lapsed why do you keep accepting money from someone who is your client? what if myself as the main member were to pass what was going to happen to my funds? I therefore request to be re-instated or be refunded all my premiums for the past 15 years.
Burger king jean avenue is the worst when it comes to customer service, i arrived there on the 30th October at 07:00 in the morning on the drive thru, the mic was not connected i drove to the window and was told to reverse back to the screen to check what i want to order, did that chose and drove back to the window to place my order then paid after that i waited for over 30 minutes while no one is saying anything, i went in the shop to enquire but was told they are busy with my order but i asked why no one is saying anything about the delay since they promised all orders are processed within 10-15 minutes. I am writing this review because i reported this to David the branch manager who promised to deal with my complain but it seems He is on the same page with his employees who are unprofessional and dont care or value their customers, he promised to deal with the situation and revert to me but since we spoke he never came back to me about the outcome. Worst part that day i was taking someone to an interview and we got there late due to this Burger King
On the 4th March I bought a whiskey at pnp liquor tramshed Pretoria as a birthday present for a friend, then it happened that the recipient was out of the province for work related matters. On the 6th march 2025, I contacted the customer care asking if it's possible to return alcohol since I had a situation I can't resolve since I don't consume alcohol, the answer I got was that the policy doesn't allow returns or refunds on alcohol, then I took my time to go read the policy but only to find out that was not true and that alcohol refunds are permitted with proof of payment.
On the 2nd Jan I locked the keys in my boot, I contacted aa at around 9 in the morning I spoke to a consultant who promised that I will be assisted and their technician will come assist with locksmith, from there I never got any update, I again called at around 12, I was told the system shows that the technician is waiting for a driver to drive him, I then got a call from Rendani who explained that since I am at a rural area, they won't cover me since they don't have any service providers but if they get me the provider they have it will cost me R2800 because they cover 645 for locksmith, I said I don't have that money, the airtime I used contacting them is huge, this also happened during October were I got stuck at n1 phumulani plaza at 7 at night I called they said they will send a tow truck still I was the one calling for updates, the tow truck ended up arriving after 9 at night showing that this aa doesn't care about their clients safety
The worst service ever from Eskom Limpopo, during June this year i was trying to procure electricity at a local shop in limpopo, i got recharge numbers but couldnt go through, i called the call center and was advised that since i am a low buyer the prepaid system locked me out and a technician must come and assist me, a week passed and i left since i am based in Gauteng no one came or called. On the 1st october 2024, i again called and was told a technician will come to assist but still no one came until i left on sunday. The worst part is that i am the one who calls i called almost everyday from the 1st but the response is that my query is now with a technician but they dont arrive. The eskom bakkies goes up and down i dont know if they are doing side jobs or what since people with references are not assisted. The consultants are very rude to an extent that they even told me that the technicians are human they can say they will assist me within 7 hours but they can get sick or have personal emergencies. So i am still waiting for 7 hours until today
On the 1st of December 2023, I was involved in an accident ,I submitted a claim to this demoni c racial insurance, it was rejected due to the fact that the story the white ****** 3rd party told them that he suspected that I was intoxicated, to show the disrespectful of this ****q insurance, the matter is with the ombudsman but Lwazi, sent me an email saying since my claim was rejected they won't even cover the third party s vehicle and it must come out of my pocket how awful is that. When deducting premiums all you will hear is the strong wind is coming when it's time to claim you were intoxicated without proof from breathylizer or blood samples, even disrespecting the law of south Africa, they believe the enemy over me and the police why? Because of color? The whole country must know how thos so called insurance operates.
I had an accident on the 1st December 2023 at Brooklyn in pretoria, my car was towed and kept at PMD s' assessment center or the panelbeater, firstly i was told i am going to pay R9800 excess while the real excess is R4500, when i asked why the lady said to me i must read my contract and that if i dont want to pay that amount she can gladly cancel the claim. I said to Her she can proceed with the claim, i am receiving many negative calls from PMD , yesterday on the 12th i called in to check since they were quiet and they said they are busy with my claim, today 13th december, i received a call saying they wont pay the storage fee anymore and the car will be towed to the salvage , i said why they said otherwise i will be liable for the storage payment. Their claim turnaround time is 15 days we are on day 8, i then said i will pay for storage because i dont want my car to be towed to another point, for my safety reasons, today 13/12/23 at 17:00 i received a call from the consultant saying the panelbeater where my car is at is closing tomorrow and when they reopen they wont be responsible for anything. Now how can the car be towed to another place before finalizing the claim? who is going to take responsibility for the car if some parts are missing? why cant PMD finish the claim before towing the car to another area? The consultant further said i can come tow my car to my place, How can i tow my car to my place not knowing if the claim is approved? if i will want to buy the car back? I am very much disappointed with PMD, this poor service is not right
I transferred R5000 deposit in to Gobid account numbers, the balance showed up after 10 minutes, i started bidding but was unlucky during last minutes before the bid closes the bidders increases, i therefore requested a refund on saturday last week but since then i never received my refund. Today 10 octobe 2023 i received an e-mail saying i didnt send through the proof of payment of which i did, still it showes i have balance on my profile, this is really bad because now i get drama but when i transferred the funds there was no drama. This is a robbing game that we cannot allow
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