HW
Heleen W
Active since Mar 2015
9
Reviews
0
Industries
Reviews
9 reviews9 months ago
UIF and u-filing website not working
The u-filing website is down again. It doesn't say this, so you go through all the steps and then a message appears that says: We were unable to get your returns. Please check back later. This has been going on for almost 2 months. After I phoned the call centre, I was told to send a mail to Uif.declaration@labour.gov.za. I did, but are not receiving any response.
0 replies
14 months ago
Outsurance is the best!
I've been a client of Outsurance for just more than a year. The service that I receive from SHAHEED BHANDIA is just awesome. I added a new car today and his service is excellent.
53 replies
15 months ago
Tracker vehicle tracking not working as promised
We have been using Tracker to track our Toyota Hilux bakkie for 2 years. When I checked on the app, it said no vehicle linked. I phoned them and was informed that my package does not allow for using the app. On an email I received, the following was said: Did you know that as a Response, Recover, Protect or Care customer, you can instantly locate your vehicle, pull a trip logbook, receive licence reminders and so much more on our easy-to-use app on your smartphone or tablet? Visit your Google Play Store (Android) or App Store (IOS) to download our application today and make sure that you are always in the know. This doesn't mention anything about having a certain package to do this. After joining them, I was able to track the vehicle and when I mentioned this to the agent, she said that it was accidentally added to the app. This is misleading!
106 replies
28 months ago
Woodford Car Hire is the best!
I was very satisfied with Woodford Car Hire and will most definitely make use of them again.
129 replies
68 months ago
PET-TECH FRAUD
This website is a total scam. Have paid for bark collars on 1 September and except for an email to confirm the order, I had no feedback and answers as to what happened to my order. The number on the website is answered by a lady that obviously doesn't even word for this company.
53 replies
122 months ago
CONTRACT STILL NOT CANCELLED
I posted a report on 9 March about our contract that was not cancelled on 21 Dec 2015 (Ref140417448). Siphumezo (REQ 6378528) of MTN responded by saying that he will contact the relevant department and resolve the problem. We were yesterday again phoned by MTN about the arrear amounts and the contract was also still not cancelled. This is now almost 4 months and no progress have been made with something that should take 5 minutes!
75 replies
123 months ago
Cancelling a contract
On 21 Dec 2015, I phoned MTN to cancel my son's MTN contract that has already expired. The agent told me that it was cancelled and gave me a ref number but MTN keeps on taking money from our account. After I have sent them ANOTHER mail to have it cancelled, I received a reply back to say that the contract cannot be cancelled as we are in arrears with R700! Please help me to get this sorted.
75 replies
135 months ago
Excellent service from Xpress Solutions
I live in a remote area in the Kruger National Park and had to have internet access for work purposes. Xpress Solutions helped with this and since then, help was just a phone call away, even after hours. Thank you so much.
0 replies
135 months ago
Bad Service
When Nashua Mobile closed down in October 2014, I as a Cell C client had no option as to be transferred to Autopage. From the very beginning I had problems changing my address, etc. I also do not receive my monthly accounts and if I send them an email, I get a reply that they will respond in 7 days. In February, they replied that they are having a lot of queries over the festive season and it will take longer than usual to attend to the problem. So their Christmas season lasts until Feb! When you phone them, you have to hold on for ages. I have registered on the website but you have to pay an extra amount if you want to view your account. Is it legally correct that I was transferred by Nashua Mobile to a company that I did not choose? When I upgraded in May last year, I did not know that Nashua will be closing down. My contract was with them and I haven't sign anything with Autopage.
76 replies
Review Distribution
5 Star
3 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (33.333333333333336%)
1 Star
3 (33.333333333333336%)