DM
Dimakatso M
Active since Apr 2015
20
Reviews
0
Industries
Reviews
20 reviews1 month ago
Router collection
I has a contract with Rain and I asked them to cancel my subscription and collect the router which was done in August already. Today I got a call from CCD couriers asking me for collection date. May i ask that you update your systems and stop contacting me about any Rain services please.
159 replies
6 months ago
Bad service
I needed a debit order to be deducted from my account and I was asked to confirm my banking details. I don't know my account number by heart and the lady I spoke to said I should have had my banking app open because I knew they would call me back. How was I supposed to know that? I don't work for Vuyo's and I don't know their procedures. I mean there is other security questions they could have asked me. Really appalling service.
0 replies
6 months ago
The consultant was p...
The consultant was professional and I really loved how she assisted me
53 replies
9 months ago
Terrible service
I have never in my life experienced such a terrible service from anyone. I have had network issues for the past 2 weeks, been on the website, called in and also had WhatsApp conversations but only once I was contacted about this. Everyday it's a struggle to get assistance. No one knows how to help. I really can't be paying for services I can't use. It's appalling honestly. I'm really angry with rain.
2756 replies
11 months ago
Andile Hadebe was ve...
Andile Hadebe was very helpful , he was friendly and gave me a world class service
58 replies
17 months ago
Delton was very patient with me and he explained everything clearly
Delton was very patient with me and he explained everything clearly. Exceptional service
56 replies
20 months ago
Terrible service
I have sent a request to be called back as I needed to follow-up on a call that was logged with city power. I get a call but my phone only rings once and the call gets cut. This happened 3 times today. I decide to call in and get through to a lady called Zoli Hadebe who was really not the greatest to deal with. It seemed as if she wasn't interested in even taking the call. I explained and expressed my frustration as I'm not getting any joy from being transferred from pillar to post to not receiving a call. She told me I selected the wrong option and when I wanted to explain that I was transferred she then became rude and hung up on me. Is this how city power deals with customers?
0 replies
26 months ago
I would like to write a review about MiWay Insurance
I would like to write a review about MiWay Insurance. Tlangelani Mculu gave me a world class service. My claims process was smooth sailing and he was professional and he really assisted me perfectly. I would really recommend Miway to my peers as I really had a great experience from them. Thank you Tlangelani...
58 replies
30 months ago
Great service
I sent through my details Saturday morning and at around 11:00am I was on my way to collect the car. Mabatho did a stellar job. Best company ever....
131 replies
42 months ago
Dissatisfied
I got an ams from Miway to do a quote and got a call back however I was not happy that I was supposed to select an option which didn't make sense as I want insurance and I'm not looking for cheap or quality. I know what Miway is about and I wanted to take out insurance but the agent made it seem as if I was obliged to answer if I'm looking for cheap or quality and I told him if I have to do that then I'm no longer interested in a quote. I am really dissatisfied with the service I got.
132 replies
Review Distribution
5 Star
5 (25%)
4 Star
0 (0%)
3 Star
2 (10%)
2 Star
3 (15%)
1 Star
10 (50%)