AG
Adrian G
Active since Mar 2009
14
Reviews
0
Industries
Reviews
14 reviews15 months ago
Superb customer service!
I have always had exceptional service from Prepaid24, but today's interaction with Runiece was breath of fresh air; thank you! Please don't employ bots, like so many other businesses do these days. There is nothing more reassuring than a REAL PERSON on the other end.
56 replies
16 months ago
Builders Warehouse - surly, ******** staff. No more custom from me.
Disinterested staff more concerned with reading messages on their smartphones than offering any kind of assistance. When someone reluctantly offers to help, it is clear that they have zero product knowledge. When customer tries to provide more clarity on their needs, assistant becomes argumantative, defending their ignorance. Shocking customer relations! Service at the tills even worse.
56 replies
17 months ago
MTN *****s cash from my account
I have no business with MTN, yet each month they deduct money from my bank account! This has been going on for a number of months and I cannot get an answer from anyone at MTN. Should I open a case of online *****?
0 replies
17 months ago
******* activity
*****s copyright-protected work and sells it for a song. Then, when keys don't work, she's gone together with your money. I doubt it's even her real name!
0 replies
17 months ago
*****
Clearly operating outside of the law - offers copyrighted material at ridiculously low price and then disappears! Where is the FBI?
0 replies
32 months ago
Where's my order
Makro promises "convenience and affordability". I'm afraid I got neither! My order went out for "expedited" delivery but was inexplicably returned to the store. ("Customer not available" - absolute nonsense!) It has now entered the Bermuda Triangle, never to be seen again. Countless phone calls with no success. You took my money and made me promises you cannot keep. Where's my stuff!? (It appears that I shouldn't hold my breath for a reply to this complaint)
131 replies
40 months ago
Zeeta made my day
Prepaid24 has always been exceptionally responsive to any queries and this morning was no exception. Thank you, Zeeta, for making my day.
132 replies
76 months ago
Disgusting
No stars due. I placed online order and paid for "priority delivery" which promised I would receive goods on Thursday 30th January 2020. On Friday I telephoned the call centre on three separate occasions (the first two I was subjected to promotional material before being cut off after about ten minutes). On the third occasion I was assured the issue would be taken up with the Constantiaberg branch who would be in touch. Having heard nothing, on Saturday 1 February I drove through to the branch to be told there was a stock management problem. I was assured that a member of Builders Management would PERSONALLY deliver the merchandise on Sunday Morning 02 Feb. Still no word, but I have been e-mailed a Credit Note. Call Centre cannot explain. Branch uncontactable. DISGUSTED!!
112 replies
77 months ago
Huawei? Never again!
I am compelled to provide at least one star, but none is due! Huawei (Canal Walk) have my telephone and my money, but there is has been no communication for upwards of 6 weeks. Is this gross incompetence or is it time to lay fraud and theft charges?
0 replies
91 months ago
Held to Ransom
I return from a stint out of the country and try to log-on to place my orders, only to discover I have been BLOCKED from their system. The telephone number on the screen is not helpful "the number you are dialing does not exist". After tracking down a number that is functional, and sitting in an electronic queue (enduring excruciating 'music'), I am told I can pay them a fee of R 86.33 to be 'reinstated'. How do I do this? "Just give me your credit card details and I'll process the payment". What? Over the telephone? "Yes". Who does business like that? "Oh, we do". Appallingly ARROGANT behavior. Are these people untouchable?
427 replies
Review Distribution
5 Star
4 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (71.42857142857143%)