WR
Winnie R
Active since May 2015
6
Reviews
0
Industries
Reviews
6 reviews14 months ago
Friendly and professional staff members, was covered with no hassles and even when I called back to confirm my premium the staff member who assisted me was very helpful and made sure that I understood what I am covered for and how much and when my pro rat
Friendly and professional staff members, was covered with no hassles and even when I called back to confirm my premium the staff member who assisted me was very helpful and made sure that I understood what I am covered for and how much and when my pro rata will be taken. From family and friends I have seen your best service, hence I chose to be insured with you. THANK Prime keep up the good work.
53 replies
14 months ago
Great service and very patient sales people
Great service and very patient sales people. Thank you cherry
0 replies
17 months ago
I have always received my parcels on time, neatly packaged, preferably if given an option I would select that my parcel be handled by them
I have always received my parcels on time, neatly packaged, preferably if given an option I would select that my parcel be handled by them. Friendly staff members, always ready to assist and easy tracking process
0 replies
25 months ago
Winnie Assisted by Qebisile Sithole - Great service
Received an amazing service from Qebisile Sithole , she is a knowlegable consultant who made my feel valued and understood, really appreciate speaking to someone who knows what their business is all about and are able to assist and listen to client. loved speaking to her may she be given her flowers.
53 replies
71 months ago
Unfair treatment from car track and Boitumelo Rathebe
I am honestly not happy with the services provided to my father and the fact that he is been threatened with legal action is unfair. Car track removed my father's vehicle from their system in July 2019 to this day they still demand payments. A lady by the Name of Boitumelo Rathebe told my father that if he does not pay the R2000 outstanding He will hear from Mr Engelbraght. First she can not explain why the car was taken out of their system and why wasn't he notified. I mean this is daylight robbery it makes you wonder how many people are being treated like this. My father is old to deal with the stress. They want him to pay simply because he signed a contract but yet his car os not on the system what is he paying for? Does it mean when he was signing that contract he signed his rights away?
210 replies
127 months ago
Third party claim not handled appropriately
on the 1st of September 2015, my husband was involved in an accident with one of their client, then the client admitted and luckily traffic officers were around to see the accident from before it happened until the end, they tried to stop Tarryn's client but was in a high speed and could not stop then he collided into our car. the claim was moved from one person to the next sending different assessors to view the car then they said we must submit quotes and additional documents which we did but to our surprise yesterday after 2months of waiting they then send an email saying they will only pay 60% of the claim as per their assessor and panel beater, however that will not put us in the position we were before the accident then the lady (Tarryn said the rest will be from our pocket and she even said it's our fault because we are not insured ) I mean really now we are not wrong their client is the one at fault I don't understand and worse part is we asked for the details of the panel beater who gave them that quote they never responded. this is not acceptable and we refuse to be treated badly for something that is not our fault
0 replies
Review Distribution
5 Star
4 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
1 (16.666666666666668%)