SD
shenay T
Active since May 2015
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
Pathetic customer service
Uber Eats is absolutely pathetic. Was on my way home. Somehow when my order was placed it located the area I was in when I placed the order. Once I realised that the location is incorrect immediately after placing my order, I sent a mesaage informing Uber but the said the driver will contact me and I can inform him. I waited, a driver was located, that driver cancelled another driver was located, that driver also cancelled. The third driver took the order. As like the other two I also communicated the correct address. The driver did not respond until he was at the wrong address and told me he won't come it is 4km away I must come fetch it. The reason that I was ordering Uber eats it's because I was unable to collect in the first place. Uber eats told me they're not refunding me the driver follwed policy. So the driver followed policy being oblivious and ignoring my communication. Uber eats does not take any accountability. They are pathetic. I always give people benefit of the doubt but this is something else.
0 replies
2 months ago
RESULTS OUTSTANDING/UNABLE TO REGISTER
At this point I would not recommend anyone to study at Regent Business School - I don't even think they deserve the one star. Wrote supplementary exams on 16 January 2026, 6 February 2026 still awaiting results. Followed up with them I was told that I would just have to wait. Spoke to a senior individual, my call got cut in the middle of the conversation. I am unable to register and am studying under a sponsorship whereby they require the proof of registration and their due date is on 6 February 2026. They could care less about you losing your sponsorship. They do lack customer service
56 replies
16 months ago
Pathetic service
I've placed an order on Makro online on 23 December 2024, delivery was split in 2. One order was to arrive on 27 December 2024 and the other order 16 January 2025. I cancelled the entire order on 24 December 2024 because I cannot wait until 16 January 2025 for my order. Only part of my order was refunded and when I phoned in they said they're waiting for the supplier to respond and is escalating the matter. I phone in again after three day and still nothing has been done, they escalated once again. Send an email after a day still no response. Called the following day just to find out my order was cancelled partially the first time and the day that I phone in before I send the email, only then was the 2nd part of the order cancelled. Matter has now for the 3rd time been escalated. Absolutely absurd. Makro does jot even deserve one ⭐
165 replies
44 months ago
Online Service Game Stores - terrible experiece
I've purchased a deep freezer from Game stores on 26 August 2022. Delivery was to take place no later than 2 September 2022. I've contacted Game on 2 September 2022 and informed them if delivery don't take place on the said day that I would like to cancel. The chat box Agent informed me that she will follow up and process the cancellation. Today 3 September 2022 I followed up on my refund and was advised that I will receive it within 7 to 14 working days. Already I’ve waited 7 days for a delayed order now I have to wait another 2 weeks for my refund. This is unacceptable and is an inconvenience. I am very disappointed with the service I received from Game. I won't recommend anyone to make use of their online services, I had quite a bitter experience.
0 replies
133 months ago
UNPLEASANT SERVICE
Good day Sir / Madam<br> <br> In February 2015 I moved my bank from Fnb to Capitec bank. My fnb account <br> Is still open. <br> <br> I've taken out a temporary loan with Fnb in December 2014 which was paid<br> in January 2015. However this amount is now reflecting on my credit record as unpaid<br> and is affecting credit score.<br> <br> I've phoned Fnb this morning 26 May 2015 on 086 127 6937 and spoke to Palesa. She <br> Authenticated me and told me they will send a paid up letter to my e-mail address<br> then I have to forward it to the Bureau's. After an hour when I didn't get any response I called<br> back and was told that I have to go to the branch my information could not be accessed.<br> <br> In the First place I wasn't given any explanation as to why the outstanding amount was not updated.<br> Secondly I can't see why I should update my information with the credit bureau when it was Fnb's fault.<br> Thirdly, nobody even try to call me and tell me that the letter won't be send to me and that I should go<br> to the branch until I called. <br> <br> I really had a terrible experience with Fnb.<br> <br> You should look at your service.<br> <br> Regards<br>
76 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (20%)
1 Star
4 (80%)