JD
justin D
Active since May 2015
8
Reviews
0
Industries
Reviews
8 reviews10 months ago
Re: Ongoing Difficulty Contacting Sales Service –
I am writing to express my deep dissatisfaction with the service I have received from the Motor Mend sales service department at Innovation Group regarding the renewal of my policy, reference IDP10165. For over a week now, I have been making repeated attempts to contact your team to renew this policy, but to no avail. Despite numerous promises from staff members assuring me that someone would return my calls or emails, no meaningful action has been taken. These assurances, while polite, have consistently amounted to nothing. As a long-standing client of Innovation Group, I find this level of service deeply concerning and unacceptable. I have always valued reliability and professionalism in my dealings with your company, and this recent experience has severely undermined that trust. The lack of communication and follow-through is not only frustrating but also raises concerns about how seriously customer service and retention are taken. I would appreciate it if this matter could be addressed as a priority and that I am contacted without further delay to complete my renewal. If I do not receive a satisfactory response within the next three business days, I will be forced to consider alternative providers and lodge a formal complaint with the relevant industry regulators. I look forward to your prompt response and resolution of this matter.
56 replies
10 months ago
Nedbank and the Price of Education: Are Our Children Being Targeted by Banking Fees?
In a country where access to quality education is already a privilege for many, it’s deeply concerning to see the rise of hidden costs that chip away at the pockets of hard-working parents. One such cost that’s recently come under scrutiny is the Karri Payment Solution for Schools, brought to you by Nedbank—a financial product that appears to be exploiting a vulnerable segment of the population: schoolchildren. The Hidden Cost of “Convenience” At face value, the Karri card system presents itself as a convenient digital wallet for school-related expenses—tuckshop purchases, school trips, or donations. But dig a little deeper, and the pricing tells another story: R39/month for 1 card R68/month for 2 cards R87/month for 3 cards (All fees include VAT and are billed upfront on opt-in) Additionally, a 2.5% instant top-up fee applies to every deposit made into these cards. While the cards boast “zero transaction fees” for students, this rings hollow when the act of simply loading money incurs a cost. Compare the Market: A Stark Disparity In the broader banking landscape, most major South African banks offer children’s bank accounts with no monthly maintenance fees, no transaction fees, and often no minimum balance requirements. Some accounts even reward savings with nominal interest—encouraging financial literacy and responsibility from a young age, without penalising families. In this context, Karri’s fee structure appears to be completely out of sync with market norms—raising important ethical and economic questions about how and why these costs are being pushed onto families. Advising on Ethics, but Practising Double Dipping What makes this even more disheartening is that institutions like AdvTech, which partners with Karri, publicly claim to uphold the highest standards of ethics: “We have a zero-tolerance approach to bribery and *******ion and conduct our business in an honest and ethical manner. We are committed to acting professionally, fairly and with integrity and transparency in all our business dealings.” Yet, the same organisation is complicit in double dipping—charging parents for education, meals, and now, banking services for their children. This is not an isolated service fee. It’s a systematic monetisation of every aspect of school life. And the enabler behind it all? Nedbank. This Isn’t About Education—It’s About Exploitation Let’s call it what it is: this is not a value-added service. It’s financial exploitation, targeting children as a new revenue stream, under the guise of convenience and digital transformation. The decision to introduce and promote such a product without offering zero-cost alternatives disproportionately affects working-class families already struggling to keep up with rising school fees and cost-of-living pressures. The Karri payment solution is a Trojan horse: dressed as innovation, but designed for extraction. Where Do We Go From Here? Parents, schools, and communities should demand: Fee transparency from both Nedbank and AdvTech A zero-fee child banking option aligned with the broader industry standard Accountability from financial institutions that partner with schools and impact children’s financial futures Because if we don’t draw the line now, the cost of sending your child to school won’t just be uniforms and textbooks—it will be interest, fees, and commissions siphoned off under the radar.
53 replies
10 months ago
Nedbank and the Price of Education: Are Our Children Being Targeted by Banking Fees?
In a country where access to quality education is already a privilege for many, it’s deeply concerning to see the rise of hidden costs that chip away at the pockets of hard-working parents. One such cost that’s recently come under scrutiny is the Karri Payment Solution for Schools, brought to you by Nedbank—a financial product that appears to be exploiting a vulnerable segment of the population: schoolchildren. The Hidden Cost of “Convenience” At face value, the Karri card system presents itself as a convenient digital wallet for school-related expenses—tuckshop purchases, school trips, or donations. But dig a little deeper, and the pricing tells another story: R39/month for 1 card R68/month for 2 cards R87/month for 3 cards (All fees include VAT and are billed upfront on opt-in) Additionally, a 2.5% instant top-up fee applies to every deposit made into these cards. While the cards boast “zero transaction fees” for students, this rings hollow when the act of simply loading money incurs a cost. Compare the Market: A Stark Disparity In the broader banking landscape, most major South African banks offer children’s bank accounts with no monthly maintenance fees, no transaction fees, and often no minimum balance requirements. Some accounts even reward savings with nominal interest—encouraging financial literacy and responsibility from a young age, without penalising families. In this context, Karri’s fee structure appears to be completely out of sync with market norms—raising important ethical and economic questions about how and why these costs are being pushed onto families. Advising on Ethics, but Practising Double Dipping What makes this even more disheartening is that institutions like AdvTech, which partners with Karri, publicly claim to uphold the highest standards of ethics: “We have a zero-tolerance approach to bribery and *******ion and conduct our business in an honest and ethical manner. We are committed to acting professionally, fairly and with integrity and transparency in all our business dealings.” Yet, the same organisation is complicit in double dipping—charging parents for education, meals, and now, banking services for their children. This is not an isolated service fee. It’s a systematic monetisation of every aspect of school life. And the enabler behind it all? Nedbank. This Isn’t About Education—It’s About Exploitation Let’s call it what it is: this is not a value-added service. It’s financial exploitation, targeting children as a new revenue stream, under the guise of convenience and digital transformation. The decision to introduce and promote such a product without offering zero-cost alternatives disproportionately affects working-class families already struggling to keep up with rising school fees and cost-of-living pressures. The Karri payment solution is a Trojan horse: dressed as innovation, but designed for extraction. Where Do We Go From Here? Parents, schools, and communities should demand: Fee transparency from both Nedbank and AdvTech A zero-fee child banking option aligned with the broader industry standard Accountability from financial institutions that partner with schools and impact children’s financial futures Because if we don’t draw the line now, the cost of sending your child to school won’t just be uniforms and textbooks—it will be interest, fees, and commissions siphoned off under the radar.
0 replies
11 months ago
5-Star Review for Shimwells Yamaha Boksburg
I cannot speak highly enough of the team at Shimwells Yamaha Boksburg. From start to finish, their service has been nothing short of exceptional. They recently rebuilt my son's Yamaha YZ 250 FX from the ground up, and since it left their workshop, the bike has not given a single second of trouble. That kind of reliability speaks volumes about the superior workmanship and attention to detail that went into the rebuild. A special mention must go to Zac Botha, who is the consummate professional when it comes to all things motorcycle. His knowledge, passion, and customer care are unmatched—he truly is an absolute gem in the motorcycling world. Equally impressive is Braham Botha, a man who quite literally doesn't know the word "no". His positive, can-do attitude ensures that every challenge is met with a solution, not an excuse. Shimwells Yamaha isn't just a dealership—it's a team of genuine enthusiasts and skilled professionals who treat your motorcycle like their own. I would wholeheartedly recommend Shimwells Yamaha to any motorcycle owner, no matter the make. Whether it's a niggle or a full rebuild, these guys are the original GOATs. 🏆🏍️
0 replies
13 months ago
If you are buying anything BUT life insurance you better he ready for a fight at claim stage
After being a client for more than 30 years, 3 years ago I went into claim, I had income disability claims that went through all of the necessary claim processes and we ultimately approved. then the NIGHTMARE began notwithstanding 20 years of experience in the product and a depth of knowledge, I encountered multiple roadblocks, misleading responses, and repeated delays. It became evident that the claims clerk was employing every tactic in the book to avoid paying a legitimate claim. Notwithstanding i have done this rodeo before, the shocking lack of service is with in the standard SLA Specifically, I would like to highlight the following issues: The excessive delay in processing: Despite providing all the necessary documentation, including medical records, diagnostic reports, and expert opinions, I waited months with no reply or final decision on my claim. The delay has now stretched well beyond any reasonable period, causing unnecessary emotional strain. Unnecessary and Repeated Requests for Additional Documentation: On multiple occasions, I have been asked to provide additional documents that are either irrelevant or already submitted. These requests appear to be a deliberate attempt to delay the process further rather than a genuine need for further information. Failure to Provide Clear and Timely Communication: I have made numerous inquiries to your customer service department and claims representatives. However, the responses have been vague, and I never received any concrete updates on the status of my claim. The lack of transparency is frustrating and unacceptable. Unwarranted Denial of Claims or Misinterpretation of Policy Terms: There have been instances where I have received partial or unclear explanations for denial, or the terms of my policy seem to be misinterpreted in an attempt to avoid payment. It is not only unprofessional, but it also goes against the core principles of customer service and fairness that I expect from a reputable company like Liberty Life and Standard Bank. If you are buying insurance buy from a seasoned broker who will not be scared to take the insurer on when it comes to claim stage, Sadly i have seen this story repeated too many time and this is my warning to you. And below are the people (Senior Managers) who have been in the correspondence for months and have ignored me like a 60/60 rider through a stop street From: Lombard, Elna Sent: Thursday, 27 March 2025 08:34 ; Vilakazi, Thamie Cc: Ntsepe, Lillian ; Chetty, Vinesh From: Vilakazi, Thamie Sent: 10 March 2025 11:48 Cc: Lombard, Elna Ntsepe, Lillian Subject: RE: Liberty Corporate educator claim FW: M680449B Educator Claim
106 replies
15 months ago
ICASA ****
ICASA **** that could have been avoided had a single ICASA office i the country answered their phones, after umpteed phone calls. Take a recent encounter as an example: Monday morning, 10am, still half-asleep on my day off. A call jolted me awake. The caller introduced himself as Themba Maseko, claiming to be from Icasa (the Independent Communications Authority of SA). READ: Crime makes delivery of online purchases more expensive As someone who had recently app**** for a job there, I initially thought this was a follow-up – maybe bad news about not getting the position. But no, Maseko had something far more sinister in store. The hook Maseko started with a seemingly innocent question: “Do you recognise the number 068 157 0189?” He informed me that it was a Telkom number recently registered under my name and was now allegedly being used for ******* advertising and harassment. I responded honestly: I do have a Telkom line, but I never use it. The SIM isn’t even in a phone. He then rattled off my identity number and full name without a single error. That’s when my sleepy brain snapped to attention. This guy had all my details. He explained that a case had been opened at Moot Police Station in Pretoria and urged me to visit the station to clear my name. When I casually mentioned that I’d go later, his tone became urgent, almost panicked. “No, Mr Lebuso, you need to go there within the next two hours, or this will escalate into something serious!” This was the first red flag. Anyone fami**** with SAPS knows our boys in blue rarely operate with such efficiency, let alone impose deadlines. But I played along, curious to see where this was heading. The digital trap Sensing my hesitation, Maseko presented an alternative. He offered: I can connect you directly to Moot Police Station to handle this digitally. Alarm bells were now blaring in my head, but I decided to let the **** play out. After some hold music, I was “connected” to a supposed Sergeant Mkhize. The sergeant seemed clueless at first, but once I provided a **** case number – 306/1/2024 instead of 306/10/2024 – her story suddenly aligned perfectly with Maseko’s. This was the final straw. I ended the call, knowing full well it was a ****. Later, a quick search on X confirmed my suspicions. Others had experienced nearly identical calls, with the same tactics and even the same Telkom number. A victim’s ordeal X user Nishin8ya shared their experience in vivid detail, revealing just how far these ****mers are willing to go. The **** started with a call from a woman claiming to work at Icasa. She alleged that Nishiny8ya’s identity had been used to register a Telkom number linked to ******* activity. As in my case, they were told to open a case at Pretoria Central Police Station but, being based in the Western Cape, Nishin8ya declined. The caller then offered to connect them directly to a sergeant at the station. READ: Mashatile on thin ice: Hawks close in on deputy president over perjury and ***** Once connected, the sergeant requested personal details, including ID number, address and even qualifications. The victim was informed that their identity had been linked to a suspect named “Thabiso Thato”, supposedly involved in money laundering and human trafficking worth R5.39 million. The next step? A WhatsApp video call with a “prosecutor”, who used ************ tactics to extract banking details. The prosecutor demanded immediate payments into a so-called SAPS account, claiming the funds were needed for a verification system to clear their name. They were able to **** Nishiny8ya out of R880. Fortunately, Nishin8ya grew suspicious and stopped cooperating before losing all their money. How they operate The ****mers rely on fear, urgency and official-sounding jargon to manipulate their victims. They use ****** personal information to appear legitimate, and their coordination is impressive. From **** sergeants to prosecutors, they create an elaborate web of deceit. The goal? To gain access to victims’ bank accounts and siphon off their money under the guise of a “verification process”. Authorities respond After my encounter, I contacted SAPS spokesperson Athlenda Mathe, who confirmed that this was most definitely a ****. “This sounds like a ****. I will check with our cybercrime unit,” she said, though there was no update by the time of writing. Icasa spokesperson Zanele Ntuli also weighed in, acknowledging similar complaints. “Icasa would never call individuals to inform them of such issues, nor would we connect them to SAPS. We advise the public to report such incidents immediately,” Ntuli said. How to protect yourself ****mers thrive on panic and confusion. Here are some tips to avoid falling victim: 1. Verify the caller: If someone claims to represent an organisation such as Icasa or SAPS, hang up and call the official contact number directly. The number they called me on was 079 276 4260. 2. Guard your information: Never share personal or banking details over the phone, especially with strangers. 3. Trust your instincts: If something feels off, it probably is. High-pressure tactics are a common red flag. 4. Check online: Search for similar ****s to see if others have reported the same approach. With the festive season fast approaching, ****mers are likely to become more aggressive, knowing people are distracted by holiday preparations. Stay vigilant, and don’t let these grinches ruin your holiday cheer. As for me, I’m now triple-checking every call and sharing my story in the hope that others won’t be caught off guard. ****mers may be on the prowl, but knowledge is our best defence.
0 replies
18 months ago
Abusive BMG driver reclace and neglect driving and highly aggressive
A delivery vehicle of BMG skipped a red light and caused a head on collision on the corner of Atlas and North Rand @12:10 on 10/10/24, the utter arrogance of the driver as he stood and **** in front of three witnesses who saw the accident, this is clearly the Ethos of BMG, the poor lady’s was distraught by the driver’s aggressive stance towards her clearly racially motivated
0 replies
132 months ago
I store Eastgate messed up my account with vodacom
Last Monday at Aron's 13:00 I went to the apple store in Eastgate to do an upgrade on my Vodacom contract, I was assisted by precious the sales assistant. After almost an hour of shuffling around the store and making phone calls to her head office the upgrade was processed and as I paid my fee. At that point a message from Vodacom had come through to my phone saying my tariff had been downgraded to a much lesser package, the sales assistant assured me that everything was in order and I had nothing to be concerned about, I felt otherwise and called vodacoms platinum help line who said that the store had indeed downgraded my tariff and the store needed to reverse the process, at this point the sales lady completely out of her depth requested the managers assistance, he said with confidence to that its not an issue hell resolve this quickly, I have followed up with the store no less than five time since to be told that everythin Was under control an I had nothing to concern myself about. Today I received a message from Vodacom confirming my package was in fact downgraded and the staff have lied to me all week. There is a general shocking attitude to people in this store that I observe
0 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (12.5%)
1 Star
6 (75%)