HD
Hendri K
Active since Jun 2015
10
Reviews
0
Industries
Reviews
10 reviews4 months ago
Bertus het my mooi v...
Bertus het my mooi vinnig gehelp en ek het die goeie en noukeurige diens waardeer.
53 replies
22 months ago
Excellent Service!
Excellent service from Woodford Car Hire, I am so happy that I've found a car rental partner in Pretoria and will definitely use them again. The manager on duty checked in with me after I returned the car to ensure that everything went well. The car was great and the service as well. I can highly recommend Woodford!
53 replies
67 months ago
Delivered new credit & banking card
My credit card expires next month and Investec without anything I had to do arranged for the new card to be delivered. They called me last week to make an arrangement for the card to be delivered this week. Someone from the courier company contacted me and arranged for a specific time when the card will be delivered. The courier company then Delivered my new credit card promptly this week exactly within the arranged time. The best of all is that the transition to then new card was seamless. I did not have to activate it online or at a teller it just worked. Thank you Investec for great service!
53 replies
67 months ago
Great Food
Fantastic food and a great evening last night. I can highly recommend your food and service to anyone.
0 replies
88 months ago
False advertising
I received advertising from PnP last week to state that I will receive R100 cash back when I spend more than R1000. Not on the message or on the PnP app more i formation was disclosed. So my wife and I went to PnP last Sunday to do the weekly grocery shopping and we bought extra formula for our baby to qualify for the discount. Ehen we paid for the basket of goods the discount did not apply on the receipt and I questioned this at the branch manager. He took a copy of my smartshopper card and the slip and promised it will be fixed. I did not hear from them subsequently and queried this by sending an email to the customer care email address. The response was that I did not qualify for the discount as my basket did not trigger 500 base points which apparently is a condition. The problem is that this condition was not disclosed anywhere and therefore I was robbed. As a frequent customer I am really disappointed in PnP. See the sms copied below and even on the link no mention is made of other conditions. We purchased the extra formula purely due to the discount which I am not receiving now. PnP Smart Shopper, a bonus to start the year! R100 OFF when you spend R1000+ Load now http://g.gvgo.io/rsbx81l End 23 Jan 2019. T&C. Stop 2 optout I will splash this all over social media as I’m a loyal customer who was treated unfairly.
105 replies
88 months ago
Absolute Shocking Service from CHM Honda Auto Menlyn
I purchased a Honda CRV from CMH Honda Auto Menlyn in November 2018. Although I really believe it was a good purchase the service I received was alarming. Here is a summary of the things that upset me: 1) After the deal with my trade in was concluded and according to my knowledge the purchase price was the price as agreed, the quote/invoice I received however had a total value of R12 023.95 added to it relating to on the road fee, 2 In 1 CMH Auto Care & warranty extended (see point 2). Upon questioning the fee I was given the answer that these are standard at CMH, it is lower than the industry and that I don't have any option to pay this. Worst of all was that I was given an empty vehicle at delivery after paying all the additional CMH fees. Really the worst kind of sales service experience and I never had this whilst driving Toyota. 2) I was not given an option to take the additional warranty but upon signing the documents it clearly states per the FAIS act that I do have to make the choice. There was questions on the insurance warranty policy document that the CMH representative could not explain and she had to call a manager, who was also unsure which option I was subscribing to. 3) The mirror in the driver's sun visor was broken. We reported this early December and upon following up 11 Jan 2019 the sales rep was still looking for a replacement. I was wondering if they were looking for one at s****yards since I can't believe it would take 6 weeks to order one? 4) The tow bar fitted by CMH came loose. I queried this and I was supplied contact details of Auto Bar in Gezina, Pta to go and have it looked at. This is a 20km drive from where I stay but hey, I had to do this to get the fitted and paid tow bar fixed (this was done today the 15th of Jan). 5) We agreed that CMH would fit new tyres since the tyres was worn out. CMH put Pace tyres on and my initial review was that these were okay tyres, obviously not the best. We took the vehicle in December for a drive to Dinokeng Private Game reserve and when we returned I noticed that one tyre had a slow puncture. Upon further review I noticed that a thorn stuck into the side of the tyre. I was not impressed since my wife is driving the vehicle in Pretoria. When I took the vehicle to Tyres and More in Feary Glen we noticed that another tyre had a major issue in that the nylon on the sides are forming bubbles. This means the tyre is not holding on the sides and could potentially burst. I was really alarmed and this meant the tyres fitted by CMH was very average at best. I had to replace both (there might be some merrit that the first tyre was due to the thorn and it could have happened to another tyre) and took the two Pace tyres back to CMH to evaluate and to reimburse me for the new tyres I had to purchase. After CMH's supplier reviewed the tyre with thorn they evaluated the it was due to the object and there is no claim. I queried the second tyre and was initially given a response there is no claim on it. After asking for the suppliers claim evaluation I was informed the tyre was never supplied back to the supplier and will now be done so. The new tyres cost me close to R5 000 and this is how CMH dealt with it. Conclusion: Shocking service and I will not advise anyone to purchase a second hand vehicle from the CMH group. I don't think I've ever had such a disappointing experience when buying a significant asset/product.
0 replies
126 months ago
Slow to no response...
Dear Hello Peter, We've been struggling for almost 4 months to arrange for a new credit card for our company (small business services). There are no issues in terms of our application and that we are not eligible for the service. BUT having said that we've received such poor service from the client relationship manager that I can't keep quiet any more. I've been trying to follow up on numerous occasions but it is just impossible to get a hold of this person. It took so long to get to the point where we could submit the documents. Everything has been submitted in the first week of November - it took two weeks to gather information that we need to complete a company resolution which was sent back on the same day (23rd of November). From that day I have been following up with zero response. Really disappointed with ABSA. Ultima Financial Planners have been a very long serving client and these days poor service will cost you valuable business...
75 replies
128 months ago
Electricity Bill overstated
Dear HelloPeter, I've received my electricity bill for the period 18/08/2015 - 16/09/2015 and it is five times our normal usage. It is based on an estimate and is clearly not correct, since we haven't used more than our usual electricity load. I've queried it on City of Tshwane's website portal but no response in a week's time. If we don't pay then our electricity we will probably be cut off - really sad situation which means we are constantly out of pocket. Is there any way City of Tshwane can review these electricity statements?<br> <br> The account is under JJ Pieterse and I'm the tenant. We really would like a response from someone on this as it is really frustrating that we are over billed for no apparent reason.<br> <br> Looking forward to hear from you soon!
0 replies
130 months ago
Account cancelled but keeps on being billed!!!
I am so unhappy with Telkom and their administration is shocking to say the least. I have given them an instruction to cancel my ADSL & line rental account the first week in June. This in anticipation of the fact that we were moving to a new area in Pretoria. I gave them notice and went into the Centurion branch on the 6th of June and it was all logged on their system to be cancelled on the 30th of June. THEN as a precaution I went back to Centurion brance on Saturday the 27th of June to confirm - and it was confirmed to me that the cancellation will go through by the end of June. Come the first week in July and I've once again received a Telkom statement. The debit order is to go through again end of July. I immediately phone the call center and there they promise me that the account has now been cancelled and July will be the final bill. I then once more went into the Telkom branch - this time Woodlands and they confirm once more. Today I received another statement with different figures that I will be billed again. I mean really - this is shocking. The number has been completely deactivated but they keep on billing me. WHAT CAN I DO? This is really shocking Telkom..
75 replies
132 months ago
Waiver of excess
Discovery Insure made my day by confirming today that they have waived my excess relating to an accident that occured on the 20th of May. The accident was not my fault as someone drove into me from behind not seeing that traffic has come to a standstill. <br> <br> Thanks Discovery Insure, I'm really pleased with your service allround so far. It was my first claim and you've exceeded my expectations.
76 replies
Review Distribution
5 Star
4 (40%)
4 Star
1 (10%)
3 Star
0 (0%)
2 Star
3 (30%)
1 Star
2 (20%)