Beth M

Active since Jun 2015

Reviews

Industries

Reviews

45 reviews

7 months ago

Poor service for new customers

I placed an order online. Went to collect a day later. Was told I needed a proof of address in the form of an affidavit. I went to get the affidavit written by my landlord stating my address and that I was his tenant. When I presented it to the agent she was very rude and said that I needed to produce a bank statement. I asked why? Her issue was that the affidavit was written by my landlord and it should have had my name on top instead of ik the body of the affidavit. I refused to go back to the police station. I cancelled the online order. This is poor communication from Rain poor service. It is important to state what type of affidavit is needed. I then asked for the name of the agent who helped me and she stated that it's Vuvu and refused to provide last name. Very unprofessional

2 replies

Travelex

7 months ago

*******

Changed 20 euros today. From an exchange rate of 2 to 29, I got 200 R. They charge a Transaction Fee of R100 plus R60 commission. It's a *******. Will never use them again

0 replies

Nedbank

8 months ago

Nedbank BDS ****

On the 5th of Nov I saw a transaction of R10 marked 'BDS F.N.B 1*** INS FUNDS' ... I never used my card at an FNB atm or anything of that sort. This is a ****. Nedbank care to explain?

0 replies

Nedbank

13 months ago

Terrible customer service

I have called the Nedbank call centre number 10 times but it just rings. No answer. At one point I let it ring for 15 minutes!!!!! How is this possible forna big bank like Nedbank? ***

0 replies

Capitec Bank

13 months ago

Horrible bank!!!!!!!

Twice in one week Im frustrated with Capitec. Terrible Bank. I received an international payment into my Capitec Account. However sender made a mistake with the beneficiary name. All other details were correct.Money was returned without even notifying recipient or asking for proof or knowledge whether Iam aware of the transaction. Terrible bank. Will move my money elsewhere

1 reply

Capitec Bank

13 months ago

Terrible bank

Today I went into the bank (Rondebosch branch, Cape Town) to set up my internet banking. I was told that I have to pay R100 so that I can get it set up! How ridiculous? This service is free with all other banks. To my second shock, I enquired about getting email notifications for transanctions. I was told that Capitec doesnt do email notifications! So whats really good about this bank?

1 reply

Discovery Bank

15 months ago

Discovery Bank is not transparent

Someone overseas transferred 500 euros into my account via Wise (there is proof that transfer fee of 32.01 euros was paid on top of the 500 euros). However when the money arrived into my account it was 468.50 euros. It also indicated that Discovery charged me R175 foreign exchange fees. So where did the 31.50 euros go to? No one at Discovery Bank can give me a clear explanation.

2 replies

Department of Home Affairs

15 months ago

Poor service

I app**** for a late registration for my son'birth certificate. His mom is a foreigner but I haven't received it 3 years down the line. I get told 'we will call you' everything I visit home affairs. I did all they asked me to do. Got the DNA tests done and submitted.

0 replies

FNB (First National Bank)

27 months ago

Poor service from Fnb paypal

I requested a manual verification of my account on FNB paypal. I linked it with a non-Fnb account. I sent them the Account Confirmation Letter. Up until now, no response. I have spent money making follow up calls. Frustrating . Why is it such a pain to link a non-FNB bank account? Just do it manually

1 reply

Paypal

27 months ago

Terrible service from Payo and Fnb

I changed my email address on my Fnb PayPal profile to match the primary email on my PayPal profile. Iam still getting errors saying the email address is used by another account. Why this error? No one seems to be able to help me!

0 replies

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

6 (13.3%)

1 Star

39 (86.7%)

Beth M

Reviews

Poor service for new customers

*******

Nedbank BDS ****

Terrible customer service

Horrible bank!!!!!!!

Terrible bank

Discovery Bank is not transparent

Poor service

Poor service from Fnb paypal

Terrible service from Payo and Fnb

Review Distribution

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