GN
Godfrey N
Active since Jun 2015
32
Reviews
0
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Reviews
32 reviews5 months ago
SA Motor Lease Heroes🫡
I want to express my sincere appreciation for how Asenati Matshabane handled my recent complaint about my car rental issues. The prompt and professional resolution has restored my confidence in your service. Juan-Marie Lubbe, your timeous responds did not go unnoticed, thank you for being there when I needed you most, you always treated me like a human not just a customer, keep up the good work. These 2 outstanding employees went behind duty ensuring that I was given the assistance I deserved, well done Asenati & MJ🤗🤗
1 reply
16 months ago
Very sophisticated ****
These are best ****mers of all times. Pity there's no zero star rating. It starts with a message asking you to join a *work from home* programme, then you are asked to contribute money towards some tasks with a view that you will get profit within minutes, the initial task of R550 brings you R750. You're therefore tempted to contribute further, e.g. an amount of R3600 could give you R6800 within minutes, after contributing the money, you are told to contribute another large with a promise of an even bigger return, e.g. you need to deposit R68700 so that the system will retrieve your withdrawal code and you will be able to withdraw your R144800. The fact is no one ever gets their money. As soon as you start complaining they block you and you are longer able to chat to them. Their most common platform is Telegram.
0 replies
18 months ago
Total disregard for customers
I was instructed to pay my rates for 4 months in advance after I sold my property towards the end of July 2024 pending the new owner's registration. The new owner promptly registered the the account in their name. In August I requested for the pro-rata difference to be refunded back to me and I was told it will take up to 4 weeks for the money to be refunded back. On 21 October I inquired and spoke to Marlene Naidoo who went an extra mile to assist. She forwarded my email inquiry to Rammuso Mo***eng who then referred the same correspondence to Pieter Greyling (Senior Billing Officer). No feedback was received and upon further inquiries Pieter finally responded by saying "Expenditure Department is in the process of changing banks, this refund will be in the first bank to be sent once they go live next week. I made several follow ups in November, I am still to receive a response from Pieter or any of his colleagues CC'd on the emails. The telephone number on record does not get answered. I am shocked at how they are working for a Municipality if they can not even assist the community with simple tasks like providing feedback. There should be a zero star for Municipalities and employees like these...
0 replies
21 months ago
Bad benefit withdrawal experience.
I claimed from the 2pot system on 4 September and I am still to receive my withdrawal. There's no communication whatsoever. It is as if they were not aware of this change. Worst experience ever!
3 replies
28 months ago
Number one debt relief company in South Africa
Sometimes in life things don't work out the way you wanted and as such you require some assistance. This should not be an issue if your struggle is about debt repayment as Cyber Finance is there to help. There are so many debt review companies out there and sometimes it is difficult to choose the right one. Cyber finance is a company you can trust, They are professional, they keep you informed, they listen and they are always there for you in every step. Choose wisely, choose Cyber finance.
0 replies
42 months ago
None caring service provider with " I don't care attitude"
On 6 December 2022 following some thunder storms and heavy rains my Router and other small devices stopped working, I can only assume it was due to power surge. I called Rain immediately as this meant I would not be able to do my work since I work from home. I spoke to some consultant who sounded confused. I then made a follow up call and spoke to a gentleman who said he was going to escalate the issue, nothing happened. I made another follow up call on the 7th and spoke to someone who sounded very eager to help and promised to look into the matter right away. Today is the 8th and I still yet to receive a call or some form of guidance on what I should do or what I need to do from my side. Mind you I am still unable to work properly due to this issue. All I need is some assistance for the services that I am paying for, is this too much to ask?
4 replies
43 months ago
Takealot, a lot☺️
Ever since I started using their platform I have never had an issue with my deliveries. I always get my stuff on time and in good state. Keep up the good work!!!
0 replies
44 months ago
Pathetic service
I applied for a loan with this unfortunate service provider only to find myself thinking why in the whole world did I approach them in the first place. 1. On 3/11/2022 I was contacted regarding a loan that I applied for days before. Some checks were done with me and my loan amount was confirmed. Further checks regarding expenditure was done and was told the final offer will be confirmed. 2. 4/11/2022 Neliswa Yalla called to confirm final offer and I then confirmed acceptance. A telephonic acceptance was done and the loan agreement was sent to me including terms and conditions. I also authorized the debicheck. I was shocked and beyond disbelieve when I received a call later during the day advising me to go to the Department of Home Affair to get a Hanis letter. ***???? I'm I applying for a job at OM? Do these people know how long it takes to get anything at DHA? Don't they have relevant systems in place to thoroughly conduct their KYC? I CAN'T BELIEVE HOW MUCH OF MY TIME WAS WASTED DURING THIS APPLICATION PROCESS!!!
3 replies
48 months ago
No service, just a scam
I applied for a month loan on Wednesday, usually these type of payday loans are paid within 24 hours upon receipt of all documentation. I was pre-approved and applied for the available amount reflected on their app. Submitted required documents and signed the contract, its been three days now and the amount has not been paid. This is so inconveniencing since I could have made alternative plans.
1 reply
49 months ago
Pathetic and non existent service
I applied for a loan last week and was required to send supporting documents which I duly sent on record time. More documents were requested throughout the and I responded timeously. I must agree that the whole process was completed and I have never in my life experienced it. Worse I have to keep calling and sending emails to Hajar Shade for feedback. On Monday this week she told me there documents outstanding and when I point out to her they they were she said she didn't see them citing that wherever the documents were referred to the people there also didn't see them. Old Mutual is probably proud of hiring people with disabilities hence I can only assume that everyone at that department is blind. Maybe they should hire robots this time because their service is non existent. Whilst typing this message Hajar called to say they did not see some details on the documents send and following my last statement they could not provide an offer. I will be cancelling what ever product I have with them as I can not tolerate such nuisance.
1 reply
Review Distribution
5 Star
9 (28.125%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (3.125%)
1 Star
22 (68.75%)