MT
Michael T
Active since Sep 2015
9
Reviews
0
Industries
Reviews
9 reviews17 months ago
Great service
Had an excellent experience working with Lance and his team in North riding. Professional and flexible. Fantastic. Well done!
0 replies
18 months ago
Leather gallery stay clear
I bought a TV cabinet and was told the one inut in stock was damaged but one would be sent from kzn. Nearly 8 weeks later, I'm still awaiting delivery. This must be the slowest least customer centric business I've worked with in years. Zero management zero sense of urgency zero follow up. Absolutely disgraceful.
0 replies
21 months ago
Noone taks to one another at makro online.
Ordered some expensive wines from makro online. But my old address was used for delivery.i called and used the whatsapp number FOUR times to request that they use my new address for delivery. This morning they delivered........to my old address. Unbelievable. Why have a customer service number if noone communicates a customer request to the driver. And my wine was badly packed with not a sheet of paper or bubble wrap used. Surprisingly none broken.
56 replies
33 months ago
Builders express more like Builders. There but also not!
Going into Bryanston builders express is a lot like walking naked In a snowstorm. Went to information to xchange something and the lady clearly has never seen a ***** or a bolt for that matter. And screaming like a wounded banshee at a colleague at the back of the store sent chills down my spine. Dahmer would've been impressed! Not 1 person to assist me in the isle. But I did see someone playing with or by himself on the computer. Pity.cause their gardening section is good. A lesson in shoddy management and zero staff attitude training.
0 replies
65 months ago
NICE NOT SO NICE
I popped in for a coffee at Nice restaurant in Parkhurst this morning and what a great little spot, at the end of the busy 4th Ave. I was taken through the Covid procedures, and had a clipboard shoved at me without pen, so had to use my own. I did not see any other guests being asked to complete the form, which did make me feel rather special. I then scanned the menu and spotted my favorite croissant with scrambled egg and bacon with salsa. It arrived but the croissant had been shoved in a microwave, so it was limp and boiling hot, soggy and getting harder as I ate. Crispy bacon looked old and dry and smell funny (like the chemicals in a enterprise Vienna sausage ) the baby tomatoes were baked open but haphazardly thrown onto the egg. My stomach was not feeling great afterwards and I am left wondering if the food was OK. Now I don't expect much from a coffeshop kitchen, but at R91 for the croissant and a whopping R 29 for a miniature cuppacino, that was pretty steep. My main gripe though is the staff who were inattentive, all congregating around the entrance table, chattering and laughing with backs turned to the customers. I even took at photo for twitter. I had to wait a while between getting the bill and the machine arriving, and the waitress looked ****ed that I had only left 10% as a tip, when I wasnt going to tip at all. What a pity a manager or chef didn't think it worth their while to pop past and ask me how the meal was. Its very true that in these tough times, where thousands of restaurants are closing their doors, that the customer won't mind paying a bit extra for wholesome food and a great experience, but an experience like this means NEVER going back and tell 100 other people. Im not sure Nice will survive, but I would be happy to sit down and pass on 5 basics of keeping your restaurant open in tough times.
0 replies
66 months ago
NEVER EVER Take Insurance from Momentum/Alex Forbes!!
As a consultant in the service industry Im seldom shocked but I don't think I have ever been more shoddily treated than by Alexander Forbes or Momentum Im nor even sure who my policy is with. I was with Discovery Insure and left for a cheaper rate but what a mistake. Calls unanswered, lack of courtesy, receptionist sounds like she learned english at at Indonesian school for non english speakers. Cals transferred to medical aid number sin a totally different city, goes on and on. How is it possible that Discovery gets so much right, and Momentum is so f@@@# useless. Ill pay the extra and go back to Discovery
56 replies
97 months ago
TAKE YOUR BUSINESS ELSEWHERE
What an unbelievable business, customers who try calling to order stock..and met with .......well NOTHING! I had to go in to 4ways branch to buy a bookcase. Shoddy, unhappy staff, from reception to Storeman. asked if someone could help me assemble, no call back. No interest, no caring. Never seen anything quite like it. THIS COMPANY SHOULD BE PUT INTO ADMINISTRATION, IT IS USELESS BEYOND MEASURE. PLS DO NOT BUY FROM HERE.
0 replies
128 months ago
Great comeback
I had a superb response to my complaint from Eddie, Assistant GM at Doppio Greenside, who offered a complimentary lunch to my partner and I. \Its not the complaint itself
75 replies
129 months ago
Shocking service and llack of management
We recently moved to Greenside and have frequented this branch 4x in the last 10 days whilst we were settling into our new home. <br> The service has progressively gotten worse and this evening was a low point.<br> The \manager"Dean"
137 replies
Review Distribution
5 Star
2 (22.22222222222222%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (11.11111111111111%)
1 Star
6 (66.66666666666667%)