SS
Simpson S
Active since Oct 2015
20
Reviews
0
Industries
Reviews
20 reviews2 months ago
Frustrating and appalling
I rented a car and returned it on 30/04/2026. Up to now, I still haven't got my deposit back.
0 replies
4 months ago
I received a call fr...
I received a call from Nelisiwe, she answered my questions and gave me clarity.
0 replies
6 months ago
Account closure nightmare
I have been trying to close a cheque account for the past 2 months, and all I get is "account closure has been escalated" from the consultants; however, come month-end, the account is owing bank charges. This is unfair because now I must keep paying for a product that I specifically stated that I no longer require, but it seems like FNB is using it to get money out of me. This is starting to feel like I am being ****med out of my hard-earned cash.
1 reply
7 months ago
Rude consultants
I had an interaction with one of the ABSA credit card division consultants, and I must say she was very rude. If ABSA employees don't want to be there, then hire people who are willing to interact with clients because you are not doing us a favour by offering your products, but you are in business; therefore, your employees must behave as such.
1 reply
16 months ago
Shandre assisted me ...
Shandre assisted me with my policy documents, and her service was excellent.
0 replies
39 months ago
Useless
I have an issue with webafrica, my fibre services have been down for a week now and I have since logged a call, but nothing is being done. This is appalling, to say the least, it is not acceptable. The debit order collection service is efficient but when it comes time to deliver the services you drag your feet. How can someone pay for non-existent services? this is a classic example of *****. I have been given a ref number 125075, but no one is doing anything about it.
0 replies
56 months ago
Useless
Greetings, I am writing this e-mail with utmost disappointment. My wife and I were informed by Cell C that we should expect our package delivery yesterday (26/10/2021) waybill no.cellc12800045, however it was never delivered. Upon contacting Cell C today we managed to track the courier company that was supposed to deliver the package and there is no prize in guessing which company is that. We were informed that the driver couldn’t find the address due to the fact that Cell C gave a “wrong” address, but my question is if you are not sure about the address aren’t you supposed to call the recipient of the parcel to confirm? I have a feeling that Courier IT does NOT take their busines serious and that is totally appalling. Do you have any idea how much inconvenience your incompetency or lack of using common sense has on your customers. Please ensure that the package is delivered TODAY not tomorrow or the day after because this fiasco is tiresome and we definitely have no appetite for it.
0 replies
63 months ago
Very Disappointed
I ordered furniture online (Order No. 142140) from this furniture store, which I previously held in high regard, and whoever was handling this order botched it up I can't even fathom how does this happen considering how big a company they are. Firstly they partially delivered my order which I find very inconveniencing to say the least and this was done without any communication to me after I have stipulated a few times that I need to be informed when delivering as I need to make arrangements. Secondly they delivered a mismatch pedestal whose holes do not align when assembling which I also find very disturbing. Thirdly I communicated with a lady named Mitchelle Watridge to alert them of their botched delivery and she told me that she will log a call and send me a reference number but that still hasn't happened. I have paid a lot of money for this furniture to be getting a run around from Cielo and I honestly do not have time and energy for all of this. If you are failing to deliver please kindly give me back my money and I will gladly go shop somewhere else.
2 replies
66 months ago
A Super Useless Bunch
The technical team is the most clueless I have ever come across. My internet connection has been down for over 24Hrs and none of the so called superstars or whatever they call themselves have the slightest clue about what to do next. I have been given a case number CAS350659G1R6B9J and that is just about all they are capable of doing
10 replies
69 months ago
Great Service Great Product!!!
I ordered a couple of pairs of Bathu shoes and I received my order within the stipulated period, a feat that most companies lack these days, and most of all I love the product. Keep it up and don't let success get in the way of customer service because that's what brought you here in the first place.
0 replies
Review Distribution
5 Star
3 (15%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5%)
1 Star
16 (80%)