NH
Nicole H
Active since Oct 2015
13
Reviews
0
Industries
Reviews
13 reviews16 months ago
This Broker is a ****
I had an extremely frustrating experience with HFM Brokers. I joined between October and November and ended up losing nearly R10,000. I waited almost two weeks for assistance with Copy Trading, and during that time, I continued trading on my own with the funds I intended to use for the Copy Trading, which eventually led to a total loss of almost R10,000. When I finally received help from one of the account managers, Osei Patrick, the customer service was poor. Despite this, I trusted the broker as they recommended I follow a trader named "The L3dder" for Copy Trading. Unfortunately, I lost R2,660 in less than two days. I now feel that this broker is a ****, and I deeply regret trusting Kaylyn, who introduced me to the platform and has been benefiting from my commissions without any remorse.
0 replies
28 months ago
Bad customer service
I had a horrible experience with the cashier by the Parts department at Ford Alberton on 2 different occasions. His name is Sipho if I'm not mistaken. I went to pay for a car part after Mooldy gave me great customer service and I had to wait for about 5min to pay because the cashier was not at the pay station and no one knew where he was. The 2nd instance was when I went to return the same car part yesterday and after he refunded my money back into my bank card he had no idea when the amount would reflect in my account when I asked him and he was also very rude about the whole situation, treated me like I was not a Ford customer. I was very unhappy with his service.
0 replies
30 months ago
Unprofessional Customer Service
I am very disappointed in the service that I received from Luxo Seni. I called in to have my profile unlocked and i was informed that I needed to wait until Monday for this to happen because the accounts department do not work during weekends. I then further asked to speak to his manager and he told me that his manager does not work during weekends, I feel like it's very unprofessional to be unable to be assisted by a manager upon request. I also asked for my account to be cancelled and was told that they would put the request through making me feel very unvalued as a client with mobicred. I was very unhappy with the service of this company and would no longer like to have an account with them.
131 replies
38 months ago
Fraudulent activities by online Pick n Pay App
Good day, I have been doing my grocery shopping on the Pick n Pay online App since black Friday and everytime they could not find the times I requested they credited my online wallet however this money would disappear after sometime and was never sent back to my bank account even after requesting it a number of times, I am currently owed over 400 and no one is attending to my query on inquiries. I was given the below reference number almost a week now but still no feedback and I've been following up daily. This is really poor customer service and and fraudulent. Ref: 1001718886 Regards Nicole
53 replies
40 months ago
I would like to give a rating forJovani
I would like to give a rating forJovani. He took his time to assist me the whole day today and even gave me a call to help me re-register and only closed my call once my application was completed. He done all necessary escalations and went out of his way to get my application approved in a short period of time. I been trying to re-register for almost a month now and he was the only person that could assist me with my application. Many thanks. Nicole
132 replies
53 months ago
Extremely rude customer service
I'd like to share my horrible experience that i had when i went to the BMG Head Office branch (0178) in JHB. I went into customer service for the 2nd time today due to my item that was i was looking for being scares so i was told to come back today. So when i arrived there today i was sitting waiting for help and as soon as the previous customer left i stood up and went to the counter and i was told no. I then stood there in shock watching the consultant by the name of Mandla that was meant to be helping me asking people that came before and after me if they had been helped. Once he was done he then knodded i then assumed he was ready to help me, i showed him the peice of item i was looking for and told him i was told to return for it today and showed him the gentleman that was helping me yesterday Timothy. He then said so what u doing here go back outside and wait for him there luckily Timothy had just got done with his customer so i could go through to him. Mandla was extremely aggressive and unprofessional and my heart was in peices when i left the place because of him and i feel someone like that should not be dealing with customers.
0 replies
57 months ago
Empty promises and poor service from Nedbank regarding Go banking credit card
Good day, I have a Nedbank Go Banking credit card that i have had for the past 10 years and i was told that it's been discontinued and therefore will no longer be renewable and that i will have to apply for a new credit card which i feel is very much unfair. After spending a lot of time with the call center and branch for my card to be upgraded. Happiness Khwela from the Card retention department with reference no. #484 325 87 promised me that she would help me with this issue and would get my credit card upgraded. This was on the 12/7/2021 and i haven't had any feedback regarding this matter ever since from Nedbank. I am still paying for my go banking credit card every month but unable to use it and i have other investment accounts with nedbank that i am thinking of canceling if this issue is not resolved along with my cheq account and existing credit card. Regards Nicole
0 replies
62 months ago
MTN failed to cancel contract after numerous attempts
Good day, We have called numerous number of times to try and cancel a contract on cellphone number 083 855 4731 but it's still not canceled and they keep on billing us. Can we please receive a refund for all those months since October 2020 until current for this contract and get this contract canceled immediately. Regards Eunice
0 replies
62 months ago
Horrible service from Calgro, been without electricity for almost 2 weeks
Good day, I would like to lay a complaint about the service and treatment that i have received from Calgro M3. There's a house that they started building next door to my house at 426 Paperbark South Hills and ever since they started building this house I've been experiencing electricity problems and they always refer me back to City of Joburg mean while it's the construction work they been doing next door that has been affecting my electricity. Almost 2 weeks ago I've reported that i have no electricity again and they referred me to City of Joburg once again after Thabo Molefe sent they electricians and they confirmed that the issue was with the power cable that goes from the main outside pole into my house. He purposely turned a blind eye and referred me to City of Joburg to stole them from fixing my problem. He then there after blocked all my calls from my cellphone number and ignored all calls that i made from different contact numbers for the rest of the weekend. This Monday he told me that they would send guys to come fix my problem which still hasn't been fixed, I then escalated the issue to their new Project Manager Easy Rembululuwani and he said he would send technicians on Wednesday 3/3/2021, I'm not sure if he did or not but now i am heading for 2 weeks without electricity now and tried to contact him too but he did not get back to me. I don't know what else to do as i can not go through another weekend without electricity. I've had to go ask to stay by other people's homes for the past 2 weeks due to this issue. Easy said he would send technicians again today but his now silent. I have also asked for all my groceries that went off in my fridge to be replaced and have not received feedback on that either. Your assistance in this matter would be highly appreciated. Regards Nicole
0 replies
71 months ago
Mr. Price Mobile not taking my fraudulent case seriously and taking to long to reimburse my refund
Good day, I took a cellphone contract with Mr. Price Mobile about 10 years ago that i was offered and stopped using their Sim card 2 years later when my contract ended. From the beginning of 2020 i started paying more on my Mr. Price account and could not understand why until i paid off everything and my account was on a 0 balance. Then the beginning of June 2020 i received a notification saying I'm due to pay R700 on my Mr. Price account. I then called in to find out where this balance came from and i was told that i had been buying airtime for my Mr. Price Mobile Sim card which has never happened. The company is taking too long to investigate and refund my money and i am very unhappy about it. I also called in the offices yesterday and asked to speak to Jeanel from Mr Price Mobile Support whom has been investigating my case and she refused to speak to me and sent a message that did not make sense to her colleague to tell me. I then asked for my issue to be escalated and was told that the Mr. Price Mobile Support manager was in a meeting and would call me back which he never did. Regards Nicole
315 replies
Review Distribution
5 Star
1 (7.6923076923076925%)
4 Star
0 (0%)
3 Star
1 (7.6923076923076925%)
2 Star
2 (15.384615384615385%)
1 Star
9 (69.23076923076923%)