Active since Oct 2015
The worst customer service of my life. Ford removed a part from my vehicle and threw it away. When I returned, after discovering the missing part, Ashmole Alexander told me that they would order the part for me. I phoned Ashmole two weeks later and he tells me that Ford no longer make the part and “we” will have to look around for a second hand part. There is absolutely no sense of urgency to rectify their mistake. Now I have to continue to chase up with Ashmole and Ford Diep River.
Frogfoot is by far the most useless fibre provider in South Africa. I (and I’m sure I’m not the only one) spend more time complaining to those c**ts about outages in my area than I do on the actual internet. If anyone ever asks if they should join Frogfoot I’ll be sure to tell them to go ANYWHERE else. Useless f*cking clowns.
Hi all, please don’t bother with cool ideas. I’ve been with them for almost 4 years on and off today was my last straw. My internet connection is FOREVER dropping (at least three times a week) some instances it’s for 5-10 minutes and other times it’s almost an hour without any internet. I pay almost R900 a month and I may as well be using a MTN LTE router for a smoother and faster connection
I rcieved a call from Platinum Life about a free gift that I had been nominated for from a friend (Platinum Life confirmed the friends name) They asked me a series of questions about personal information and after reading up a few reviews, I do not want to receive any gift or have any of my personal information shared with Platinum life nor do I agree to any Platinum Life packages. Please can someone from Platinum Life remove my details and confirm that such request has been done. This is me exercising my right to privacy of information.
I've been trying for two days to speak to a live agent from Webafrica and keep getting redirected to their useless whattsapp chat bot. My fiber line is not activated correctly which means I have no internet and in order for Octotel to assist they need a ticket to be logged by Webafrica. Because Webafrica's wait time to speak to any real person is over 1 hour, I have to continue to wait for someone from Webafrica to respond to me via whatsapp which, at this point, could be never... Absolutely terrible service where they make it impossible to speak to a living person.
I There,<br> <br> I took out a contract for the Huawei SmartBroadband Wireless 10 GB on Saturday 3 October and then only received the contract on Saturday 17 October. I was told my the Manager of the Blue Route branch, Cole, that my contract is now active and will start working immediately. My router was faulty and was returned to the Blue Route Mall branch on Monday 19 October.<br> <br> I was told that Cole, the store supervisor, would have a look at it that day and then get back to me. He never did. I was then contacted by an employee on Thursday 22 October to let me know that they are not sure what the problem is and will troubleshoot it for me. I was told that this will take up to 72 Hours.<br> <br> It is now Monday 26 October and Have still not received any feedback AT ALL. I REFUSE TO PAY for anything towards my October bill seeing as I have only physically had the router for 1 Day.<br> <br> Please will SOMEONE/ANYONE from Telkom get hold of me ASAP.<br> <br> Lyle Cameron
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