KD
kellie S
Active since Nov 2015
30
Reviews
0
Industries
Reviews
30 reviews7 months ago
I called in to add a vehicle on my existing insurance, I was assisted by Mackayla Ramouthar
I called in to add a vehicle on my existing insurance, I was assisted by Mackayla Ramouthar. She was an absolute pleasure to work with, she took her time and explained the various excess options as well as add on products without forcing a sale. It was a very pleasant process.
53 replies
8 months ago
I have been with platinum life for over 10 years
I have been with platinum life for over 10 years. My premium increases every year and I couldn't afford it any longer. The consultant I spoke to was so kind and understanding, she assisted me in reducing my premium so that I wouldn't lose my benefits.
1 reply
9 months ago
Wonderful day out
We had a birthday party at Acrobranch Modderfontein yesterday, Easy was our host. Every single staff member was patient with the kids, they even remembered their names which was amazing. We'll be back.
0 replies
26 months ago
The technicians were...
The technicians were on time, friendly and did a wonderful job with the installation.
58 replies
27 months ago
I was assisted by Miche Holworthy
I was assisted by Miche Holworthy. She was very efficient when sending through my updated policy schedule as well as the cancer benefits.
58 replies
42 months ago
Dodgy services
Account debited, order not received. I ordered food from the KFC app, my account was debited, after an two hours, you canceled my order and kept my money. My children only ate after 8pm because I needed to order from another franchise. I called today and my refund has been processed, but I need to wait another 7 to 14 working days to be refunded. After this I most certainly won't be able to order from you again. This has been extremely frustrating.
0 replies
44 months ago
I've been a platinum life member for a few years and occasionally need to make changes
I've been a platinum life member for a few years and occasionally need to make changes. These changes are done efficiently and the staff are friendly.
74 replies
45 months ago
good products
Good products at good prices, they do however take at least 2 weeks to deliver and items are frequently out of stock after the order is paid and processed.
0 replies
50 months ago
simple and efficient
I have been buying from takealot for years, I can generally find exactly what I'm looking for and the delivery process is very efficient. I have had items that I've needed to return over the years and your staff are always very friendly and helpful. Keep up the good work!
0 replies
51 months ago
No cover in an emergency
Good afternoon, My son dropped a tool on his foot this morning and has either fractured or broken some toes. We went to Netcare N17 hospital as we are covered there according to your terms. The casualty staff called for authorization and were told we don't have cover for accidents. I called in and the consultant put me on hold and then hung up. I called again and spoke to someone that gave me an authorization number. The casualty staff were still struggling as it only authorized R400 cover and my 9 year old needed an xray. We called again and my husband was told to go home and call an ambulance and then we would be covered, alternatively we must come back on Monday. What an absolutely shocking experience, my child is lying in pain, we were told we had accident cover but when it comes down to it, you don't assist when we actually need you. I want answers as to why my child wasn't covered! We spent R150 on airtime to try get this resolved. Now we're home again, he's taking over the counter pain meds and has bandage on his foot!
53 replies
Review Distribution
5 Star
17 (56.666666666666664%)
4 Star
1 (3.3333333333333335%)
3 Star
1 (3.3333333333333335%)
2 Star
1 (3.3333333333333335%)
1 Star
10 (33.333333333333336%)