MC
Moyeni C
Active since Nov 2015
13
Reviews
0
Industries
Reviews
13 reviews1 month ago
Complaint Regarding Non-Delivery of Bank Card and Poor Customer Service
I am extremely disappointed with the service I have received from Discovery Bank and your courier partner DSV regarding the delivery of my new bank card. For the past two weeks, I have been given misleading information about the delivery of my card. I was informed that attempts were made to contact me telephonically, which is simply not true as I did not receive any calls. When I contacted DSV to follow up, I was assisted by a very rude consultant who insisted that they had tried to reach me and informed me that the card would only be delivered on the 11th of March 2026, stating that this was “non-negotiable.” Today is the 11th of March and it is now 17:30. I specifically took a day off from work to ensure I would be available to receive the delivery, yet no one has contacted me and the card has still not been delivered. When I tried calling again to get an update, I was kept on hold for 15 minutes while using my own airtime, and I still did not receive any assistance or explanation. This level of service is unacceptable. The lack of communication, dishonesty about attempted contact, and the rude attitude from the courier consultant reflects very poorly on both Discovery Bank and DSV. I would appreciate an urgent explanation regarding: Why the delivery was not completed as promised. Why I was incorrectly informed that I had been contacted. When exactly my bank card will be delivered. I expect this matter to be resolved urgently.
106 replies
1 month ago
Complaint Regarding Delay and Charges on Late Estate Account
I am writing to formally express my dissatisfaction with the service I have received regarding my late wife’s estate account. My late wife’s account was closed, and I was instructed to open an estate account so that the remaining funds could be transferred into that account. This process was completed in October 2025. However, since then we have not received any meaningful feedback or progress regarding the transfer of the funds. My major concern is that the estate account continues to accumulate bank charges while the matter remains unresolved. It is very concerning that the process is taking such a long time, yet the account continues to be charged monthly fees. At this rate, the funds in the account will be significantly reduced before we are even able to access them. I am extremely disappointed with how this matter has been handled. I kindly request an urgent update on the status of the estate account and an explanation for the ongoing bank charges while the process is still pending. Please treat this matter as urgent and advise on the next steps to resolve it as soon as possible.
53 replies
1 month ago
Cancellation of Subscription – Fidelity Secure Drive
I would like to formally request the cancellation of my subscription with Fidelity Secure Drive with immediate effect. Over the past four weeks, I have repeatedly been promised that a technician would be sent to inspect the device installed in my vehicle. Unfortunately, despite these assurances, no technician has attended to the issue. I have also been informed on several occasions that I had been contacted, which is not accurate. This level of service has caused me serious concern regarding the reliability of the system, particularly in situations where vehicle recovery would be critical. As a result, I no longer have confidence in the service being provided. Please treat this email as a formal request to cancel my subscription and confirm the cancellation in writing. Kindly also advise if there are any further steps required from my side to finalize the cancellation.
0 replies
15 months ago
refund
i bought printer at Makro till this day is still not working why are you selling us useless products like HP , THIS PRINTER IS USELESS and i regret buying it on-line
53 replies
31 months ago
******s at ER24
They call us ma se **** on the Road....today in westonaria we never argued with them two white male....they are ******s
0 replies
34 months ago
Bad service at pick n pay westonaria
I had a horrible experience at pick n pay westonaria westrand branch...a cashier who's very rude and arrogance towards customer and she's clearly not trained on how to first talk to the customer's.....the behaviour at this pick n pay is not good at all....cashier's talking like they own pick n pay...bulling customer's...they have anger issues 🙄 and it clearly shows that they are not trained well,
53 replies
34 months ago
Best service please keep it up 👏🏽👌🏽
I had a great service at GPO Crew friendly service and easy to access, alway's available on the phone...keep up great work 👍🏾 🙏🏽👏🏽😊🙂🙂
0 replies
99 months ago
Imperial Toyota City poor treatment
I have had a very bad experience at Imperial Toyota city in Johannesburg, I bought a car there last year in May and only realised two weeks back that I was given the wrong spare key. I called the branch to let them know about this and dealt with the manager by name of Werner Myburgh,who promised to call me back and he never did till to this day. I even went to the branch myself to ask for my spare key after saying to me he doesn't believe me, how can I buy a car and realise after 9 months that the key is wrong. I called Toyota South Africa about this to complain about this, even to this day they still haven't called me after a poor treatment.Toyota South Africa don't care about their customers. Whether they are happy or not they don't care!!!!
0 replies
106 months ago
Bad Service at AAclaims
<p>Bad Service at AAclaims<br />I have received a bad service at AAclaims since the 18 of July, i submitted a claim and it was paid out but delearship did not quote me on another part of which i had pay for it from my own pocket. ...</p> <p> </p>
0 replies
106 months ago
Bad Service at AAclaims
<p>I have received a bad service at AAclaims since the 18 of July, i submitted a claim and it was paid out but delearship did not quote me on another part of which i had pay for it from my own pocket.</p> <p> </p> <p>I called Enos Mhlongo and Refilwe Mota about this issue and they keep on say they call me back about this issue and they dont.</p> <p> </p> <p>This is a BAD SERVICE FROM AA i pay them every month not for this rubbish of service they giving me.</p> <p>I always refer people i know to them but am thinking of cancelling all my policies with them.</p> <p> </p> <p>Moyeni Chekela ********** 890 </p>
0 replies
Review Distribution
5 Star
2 (15.384615384615385%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (7.6923076923076925%)
1 Star
10 (76.92307692307692%)