DJ
Donavan Janse Van Rensburg
Active since Nov 2015
6
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0
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Reviews
6 reviews3 months ago
The Ink Shop Unhappy Customer
I have been a loyal customer of The Inky Shop Durban North Hyper By the Sea. I bought a Brother Ink Cartridge mid Feb 2026, it was printing thick black lines down the side of the paper and quickly due to this the Cartridge ran out of ink. I went in to the store and purchased a brand new Cartridge for R400 from them and explained the issue I had with the previous Cartridge, they indicated they were getting rid of old stock with a buy one get a discount off the second and that I probably had a faulty Cartridge. A few days later I took the faulty Cartridge in for a refund along with evidence of how the Cartridge was printing and was advised I couldn't get a refund but a replacement, why would I need a replacement when a few days earlier I purchased a new Cartridge from them for R400. I am shocked, I have supported this branch for over 3 years and they would rather lose my business than refund a loyal customer.
0 replies
49 months ago
Identity Clothing
This company is unbelievable, I missed a payment, they have harrassed me every single day with spam calls, over and over and over again. They do not stop. I have just paid my account and cut up my card I will never ever ever buy from them ever again, besides the fact that they are ridiculously overpriced for substandard fashion.
1 reply
60 months ago
DISGUSTED AT VODACOM
To Vodacom Customer Care, I am literally disgusted that you have blocked my account. I have been a loyal Vodacom Customer for over ten years and this is the first time I have ever struggled to pay my account. Where is your compassion for people who have been financially hit by Covid??? I know my account is in arrears - I still managed to pay R1000.00 towards my arrear bill but yet you still cut my account. I was in a state as I was busy driving and discovered that I had no way of calling anyone in an emergency and I am a single mother - my kids could not even get hold of me if there was an emergecy. I then went into a Branch and the staff their assisted me by calling your help desk only to be told by a very uninterested gentleman that either I pay the R1800 or I will not be re-connected. I explained to him that I do not have R1800 and can only pay my account in full on my next debit order as this is when I get paid by my company. He still was not interested, I am disgusted - ESPECIALLY considering that for the past 10 years I have always paid my account on time - this is the first time that I have struggled and yet you don't give a damn. I will be taking this matter to Hello Peter as I want all of your customers to know that you could not care a damn for people who have suffered financially due to Covid and we are all trying our best to survive. Give us a bit of grace and if I say I will pay the full amount on the 1st of August 2021 and then dont - then I completely understand your cutting my account. I assure you that I WILL be moving over to MTN as a result of this.
2 replies
114 months ago
HANDED OVER FOR OWING NOTHING
<p>It appears as it because I wrote a complaint a month or so ago and stated that I refused to pay Neotel a transfer of service Fee of R1000.00. I refused to pay because they were unable to find their signal in the built up residential area of Glen Anil in Durban. Subsequently Notel debitedmy bank account to the value of R1236.58 without my consent. My contract was cancelled by Neotel effective 06/10/2016. I am almost certain that the person who responded to my Hello Peter Complaint decided to get revenge on me for going to social media. I have received a threatening SMS from a company called NU-DEBT and now I have just received a threatening e-mail from NU-DEBT. I contact them and explained that I have a statement from Neotel dated 1/12/2016 which confirms I owe nothing - NU-DEBT were very confused so I called Neotel and spoke to Thabo (my reference number for the call was fcr870774) and he confirmed that I in fact owe Neotel nothing. - What a joke - how does a company get away with trying to ruin peoples lives with Debt Agencies when those customers owe them nothing. Surely there must be recourse against such businesses for doing this. </p> <p> </p> <p>I told Neotel I refused to pay - my account was not overdue - no statement was sent to me stating what I owed, they simply just took the money out of my account - and even after they took the funds on the 1st of December 2016 I still get an e-mail on the 19TH OF JANUARY 2017 from their Debt Collection Agency threatening me. </p> <p> </p> <p>Disgusting - I have a 100% clear credit record and will take Neotel to court if my name is smeared in any way by them. I expect confirmation and an apology rom Neotel that nothing is owed and I honestly pray that the R1000 I lost is made up by less customers using this company. </p> <p> </p> <p>Mrs Bernice Janse Van Rensburg</p>
2 replies
124 months ago
Deceased EState
My husband passed in Jan 2016, his Vehicle is Financed through Wesbank, I have been granted by the High Court to sell the Vehicle and supplied Wesbank Deceased Estates the relevant documentation that they requested. I have been paying the account monthly, now I get an email from Cathano asking if I am going to settle the Vehicle or must they take it back??? This is disgusting, considering I already have enough on my plate with loosing my husband and having two small children to support on my own. I am trying to sell the Vehicle and it is worth more than I owe as we got a good deal when we bought the vehicle and put down a large deposit. Am horrified that this sort of thing goes on with a bank that I also bank with and have a good credit rating.<br>
1 reply
128 months ago
FIRST NATIONAL BANK - POOR CUSTOMER SERVICE
Once again I am writing to complain - I am absolutely unimpressed with FNB - firstly I deposited a<br> cheque for R3009.88 on the 20/11/2015 at FNB Durban North Branch and advised the teller that I require<br> special clearance, she confirmed that the cheque will be clear on Tuesday the 24/11/2015 well today is the<br> 25/11 and the cheque still has not cleared. I then e-mail your care@fnb on the 24/11/2015 they dont even<br> bother to respond - today I try calling the Durban North Branch on 031-5633764 I have tried three times<br> and they simply are not even answering the phone - I made my selection for call to teller - no answer<br> then selected call to Relationship Manager and guess what - no answer??? This is now the second special clearance cheque that has been messed up the fist time they said it was because I wrote Immediate Clearance instead of Special Clearance? Then why not call your customer and advise instead of simply ignoring the request and making them wait the normal clearnance period. Am I not supposed to complain<br> about shocking service? FNB - totally unimpressed with your service<br> D Janse Van Rensburg
1 reply
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5 Star
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4 Star
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3 Star
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2 Star
2 (33.333333333333336%)
1 Star
4 (66.66666666666667%)