DK
Des K
Active since Nov 2015
28
Reviews
0
Industries
Reviews
28 reviews6 months ago
From bad to worse
I log a very valid complaint againts your company and you do not even have the courtesy to respond
0 replies
6 months ago
Clicks Card at Engen – No Points Earned Despite Consistent Use
What a complete waste of time it’s been loyally using my Clicks card at the same Engen service station in Heatherlands, George, since the day I activated it (barcode number: 0200759456343). This is now the second time I’ve checked on my card’s activation and accumulated points — and yet again, the result is zero points. I spend approximately (and conservatively) R1,000 per month on fuel, but have absolutely nothing to show for it. It feels like a complete con, and I’m seriously questioning the point of continuing to support a loyalty program that doesn’t seem to work. Could someone at Clicks or Engen please explain how this continues to happen and what’s being done to fix it?
53 replies
6 months ago
What a complete waste of time it’s been loyally using my Clicks card at the same Engen service station in Heatherlands, George, since the day I activated it (barcode number: 0200759456343). This is now the second time I’ve checked on my card’s activation
What a complete waste of time it’s been loyally using my Clicks card at the same Engen service station in Heatherlands, George, since the day I activated it (barcode number: 0200759456343). This is now the second time I’ve checked on my card’s activation and accumulated points — and yet again, the result is zero points. I spend approximately (and conservatively) R1,000 per month on fuel, but have absolutely nothing to show for it. It feels like a complete con, and I’m seriously questioning the point of continuing to support a loyalty program that doesn’t seem to work. Could someone at Clicks or Engen please explain how this continues to happen and what’s being done to fix it?
0 replies
7 months ago
Staff Complaint
I lodged a complaint against two of your staff members under reference number 3607593 and was informed that I would receive a response within 5 days. It has now been 10 days, and I have yet to receive any feedback, which is unacceptable
53 replies
11 months ago
George Municipality pathetic service
I am writing to express my utter dismay and frustration at the disgraceful service provided by the George Municipality. Tonight, a lady who recently purchased a flat in George is left without electricity—a situation that could have been entirely avoided had your department acted competently and responsibly. Despite repeated efforts by the seller, the new owner, and us as the selling agents to resolve the matter, the electricity meter remains blocked. This issue has been brought to your attention multiple times through in-person visits to the relevant department, yet all we’ve received are empty promises and blatant inaction. We were assured that the meter would be unblocked by 6 PM this evening, but yet again, your promises have proven to be hollow. This is not just a matter of inconvenience; it is a fundamental failure of service delivery that leaves your residents in untenable situations. The complete disregard for follow-through and basic professionalism is unacceptable and reflects poorly on your municipality. We demand that this issue be rectified immediately and that a formal explanation for this shocking level of service be provided without delay. If this situation is not resolved, we will have no choice but to escalate the matter further. Des Kiely - 0604592718
0 replies
12 months ago
REAL ESTATE SERVICES IS THE REAL DEAL
If you're a true entrepreneur in Real Estate, someone who values independence, results, and the freedom to build your own brand, then Real Estate Services (RES) is the company. RES strips away the unnecessary frills and flashy distractions that many traditional Real Estate companies often use to mask inefficiencies. What RES offers is rare - a streamlined, entrepreneur-focused model that respects your time, your energy, and your vision. It’s a company that understands that real agents don’t need applause, they need support, systems that work, and the space to thrive. RES is not for everyone. It’s for the doers. The builders. The Entrepreneural agents who know their worth and are ready to take ownership of their success.
58 replies
15 months ago
Capitec Bank the joker in the pack
Well Capitec Bank here I am back several weeks later, and my credit card application has still not been dealt with. Consultant one starts the process gets all information is then trasfered and for the lack of a better explanation dumps my application. Hello Peter complaint starts the process all over again with consultant two who has now also vanished into thin air. This is a prime example of corporate lip service and desk jokeys who really don’t care about client service. So before calling me back with empty promises please do some homework on my account Mr DL Kiely and get the consultant dealing with my application to do his job that is of course only if Capitec value my business
168 replies
16 months ago
Poor Service levels
How many times do you expect a client to be unfairly off hand with your telephone jockeys? Why do you waste both time and money calling clients that have good record of payment? Is is your objective to annoy clients because every time one of your poor operators calls me for no reason they annoy me and waste my time. If I don’t pay you call me otherwise do not call me period
112 replies
17 months ago
Poor communication and feedback
Capitec Bank I am a A grade client with your bank I have a steady income I do not have a problem meeting my debit orders yet you treat me with distain. If you advertise a service I can apply for which I did tgen have the systems in place to ensure that a desk jockey responds. In this case I need a credit card for travel purposes only. No feedback from Capitec my own bank yet every other bank that I have no relationship with other than absa provides feedback within minutes. Why?
0 replies
17 months ago
*****ulently trying to process a debit order
The Unlimited clearly have a very weak link in their system, and if it involves *****ulently trying to process debit orders through a client’s bank account after the client has cancelled the service and the cancellation was acknowledged this is bad service and highlights that your system is flawed
142 replies
Review Distribution
5 Star
2 (7.142857142857143%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (7.142857142857143%)
1 Star
24 (85.71428571428571%)