Mapule R

Active since Nov 2015

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Reviews

10 reviews

3 months ago

Worst 1st time experience

Today I went to drop off my mom as she was taking a flight to Durban, she needed a bit of assistance, so I went in with her upon my return I found my car clamped because it was not occupied. 1st at the drop of you see a lot of grounds men as well as securities who have the capabilities of advising you that should you leave the vehicle unattained you will pay a fine instead, they just kept quiet. with this it resulted in me receiving a R2000 fine in order to remove the clamping from the vehicle. in a case that the person does not have money does this mean OR Tambo holds our vehicles hostage until they get the money. who goes to drop off a family member and thinks ow today I feel like giving away R2000. 1.There are no visible signs stating that should you leave the car unattended your vehicle will be clamped and you will get R2000 fine. 2. The security that are supposed to be informing us if the car is unattended will get clamped are not visible until they clamp your car that where you see them all over.

0 replies

Samsung South Africa

8 months ago

Worst service ever.

We bought dunked wings and their printer did not provide us with a printited receipt they said we disnt pay. They gave us a run around and the sad part is that the phone was off. We had paid for the wings but their stupid machine did not give us a slip. This asbthey kfc on empire and hill. Im so annoyed now they won't give us the order. Even the manager didnt give us time now day. She just ignored us and went to her office.

1 reply

Rain

15 months ago

Worst wifi service provider

Rain is the worst internet service, they don't even know how to structure their billing process. We paid to recieve wifi for the month June but we got disconnected before the month of May even ended. I sent in a complaint prior to the service being closed and they had advised that will look into it. Till today there's no response from them and this AI system.they use to log queries is not working as they don't resolve anything. They are avoiding confrontation regarding their service by using AI. I want to speak to an individual to list out my frustration and get issue solved but all you get is that stupid AI system of their. We don't even know if our queries are even being looked at.

2 replies

Telkom

57 months ago

worst service and insurance

i have not been so annoyed by the service provided by Telkom. i lost my mobile phone which i insured with them i followed the correct procedures and when i called their insurance to claim for the device the number does not exist. I am not able to get through to be assisted. 2ndly i am not able to find a Telkom store near me to assist with my sim swap since it is a contract phone that was stolen. there only way for me to have my number back is to go their store. I thought we where moving to times where we made service simpler not worse. i have been a loyal client for over 8 yrs and this is the service i get

0 replies

Eagle Waters Resort

71 months ago

May we please get our deposit back

I'm very disappointed at this resort. My friends an i booked a weekend away with them only for them to Cancel on the last minute and after they had taken our deposit. What is sad is that they did not inform us we found out by calling to confirm our booking only to be told different stories such as they only allow day visits, then later it changed to they are renovating and eventually they only take company booking. when you log onto their web site there is nothing stating any of the above. We spoke to a guy called Richard who is the one giving us different stories on why they re not able to accommodate us even after they had taken our deposit. We are now currently struggling to get the refund back from them and they keep giving stories in regards to getting out money back. This is the worst i have come across in regards to service. May we please get our refund back the booking reference number is ***6

0 replies

Telkom

78 months ago

breach of contract

i had upgraded my contract with Telkom in December were i had been advised i would have the same package with the P30 . th package consisted of 100 all network minutes/1GB during the day 1BG at night including telkom to telkom call and landline. I received the package as stated above for the month of Jan and Feb, then suddenly in March my minutes were removed. when i inquired about the 100 minutes i was advised they are a roll over, this is not true and i know for a fact that i hardly keep minutes through out the month as i end up either loading credit or purchasing more minutes. Telkom is in breach of contract because what we agreed on regarding the contract is not being fulfilled.

0 replies

Selldirect

81 months ago

worst service ever

I have never experienced such incompetence. got called to upgrade my cellphone as well router which my main upgrade was for the phone. I have just discovered that the consultant only upgraded the router even though I had specifically mentioned I wanted the phone upgrade more. I call a week later to check on the deliver only for them to pass me from pillar to post as well hang up on me. I managed to speak to someone who seemed to try and assist. I wish Telkom mobile could choose a different outsourcing company to do their sales as sell direct is not it.

0 replies

Samsung South Africa

114 months ago

worst service

I have been waiting for 3 weeks in regards to feedback on my phone. i was advised to give my phone to Jason at the midrand customer centre. Dina who had called me from the head office advised for me to give it to him. i havent recieved any calls nor feedback in regards to that. Currently i'm without a phone. this has become really frustrating as there was no contact details provided on the form given to me when they took my phone.

1 reply

Samsung South Africa

115 months ago

worst service

I wrote in to complain regarding my S6 and customer serive in midrand service centre. I was called back by the head office advising that they would look into the query, its been 2 weeks and i have not recieved a response regarding my complaint. When i call the office the number seems to be busy. I spoke to a guy called Ashwin who still has not returned back with feedack.

1 reply

Samsung South Africa

116 months ago

worst service

I had taken my Samsung S6 to Samsung repair centre in midrand. I had advised that my screen had just gone black but i could get calls but since of the screen was black i could not view anything. they had advised screen issue when i took it in. it took them 2 weeeks to gv me feedback in regards to assisting then they sent me a quation of R5500 that i needed to pay. In that amount they ad advised they have to REPLACING MAIN BOARD -REPLACING LCD - REPLACING SUB - REPLACING BATTERY - VT CAMERA - REPLACING RAER UNIT. these are all the items they had advised that need replacement looking at the amount its the same as me purchasing the phone. Decided to decline repair, when i recieved my phone, the back was not attached properly and i could see a part sticking out from the phone. The phone does not go on.

1 reply

Review Distribution

5 Star

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4 Star

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3 Star

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2 Star

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1 Star

10 (100%)

Mapule R

Reviews

Worst 1st time experience

Worst service ever.

Worst wifi service provider

worst service and insurance

May we please get our deposit back

breach of contract

worst service ever

worst service

worst service

worst service

Review Distribution

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