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Precious S

Active since Nov 2015

11

Reviews

0

Industries

Reviews

11 reviews

3 months ago

Extremely poor service

I app**** for their home Internet which when it was delivered dirty and brocken. I returned it to MTN and they said I must wait for repairs, I asked how can it be that as a new customer I have to wait for repairs for something I haven't even used. Then I just told them to cancel the deal. They said I must call client service to cancel, I did then they said I must call their third party Vasco connect, who by the way does not respond to calls, emails or WhatsApp. I then made the matter aware to their mtn chat agent on Facebook who said they will cancel within 3 business days... Which was a not done... Now they telling me about cancellation fees, where I requested to cancel during the cooling off period.

0 replies

MTN South Africa

3 months ago

Extremely poor service

I app**** for their home Internet which when it was delivered dirty and brocken. I returned it to MTN and they said I must wait for repairs, I asked how can it be that as a new customer I have to wait for repairs for something I haven't even used. Then I just told them to cancel the deal. They said I must call client service to cancel, I did then they said I must call their third party Vasco connect, heo by the way does not respond to calls, emails or WhatsApp. I then made the matter aware to their chat agent on Facebook who said they will cancel within 3 business days... Which was a not done... Now they telling me about cancellation fees, where I requested to cancel during the cooling off period.

0 replies

3 months ago

*****.

After using rain for year and continuously reporting connection issues I decided to cancel it. Their rentions team called me to try and retain the agreement I told him I want to cancel as it was nolonger working and I'd go days without connection. They continued to try and bill me, I contacted their support and they did not help until today when they sent me an invoice again saying I'm in areas. I wouldn't recommend their service, the support team is very bad at their job. Keeping someone's account active though they requested to cancel and still billing them is *****.

4 replies

29 months ago

*****

I had a loan with Finchoice which was paid up in 2022. Lately I've been recieving calls saying I owe them, i sent them the paid up letter and they refuse to take it saying I must pay. When I call they transfer me to their accounts department where no one answer and the call disconnects. I don't know how you hand over an account that is paid up. I don't know how finchoice works. But my advise is never take a loan from them.

2 replies

29 months ago

****

I had a loan with Finchoice which was paid up in 2022. Lately I've been recieving calls saying I owe them, i sent them the paid up letter and they refuse to take it saying I must pay. I don't know how finchoice works. But my advise is never take a loan from them.

1 reply

Rolleville trading and design

30 months ago

Great quality

This campany prints quality clothing and efficiently.

0 replies

30 months ago

Very good

<div>Hello Peter is fair, thank you for sharing this platform for free. I love it, ut helps me choose service providers in an informed mannet.</div>

1 reply

38 months ago

Lying agents

I saw their add in Facebook saying membership from 299, i enquired because it was the closest gym to my work. A consultant contacted me and said the ad was for students... I told her I don't want to sign up as I already have a free gym membership at work, which was far so I wanted to save on transport. She then said to me there's a promotion for R320 if I sign up that month, i told her it's fine I came she told me to sign in her pad and I'll get the contract... I then called the call center to make an arrangement to pay the R1000 initiation fee and I was told there's no such thing. I sent an email to cancel, they told me they can't cancel... Don't bother joining this gym. The agents lie to you. Now I'm being told I have to pay R799 a month.

2 replies

44 months ago

Collections

Good day. Trust you're well. Please assist, I've been trying to set up a debit order but agent's told me they can't assist me. I krpt on recieving smss say i neex to call and set up a payment arrangement, and they still couldn't help me each time I called... Now I'm being told my account is under debt collection, why?

0 replies

49 months ago

OLD ID

So I did an application online and I was told to visit their store for activation 🙄🙄... When I got in to the store at Mall of tembisa both the cashier and supervisor were rude and told me they won't authorize " such an ID" I wasn't given a reason. How do you guys actually train your staff? I mean my ID works perfectly find at other outlets but truworths has a lot of segregations when it comes to clients and the staff is extremely rude.

2 replies

Review Distribution

5 Star

2 (18.2%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (9.1%)

1 Star

8 (72.7%)

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