LN
Lizette N
Active since Dec 2015
24
Reviews
0
Industries
Reviews
24 reviews13 months ago
Customer Service
Customer Service - MiWay - This is how it's done. I am very sorry, but I cannot - NOT - applaud and recommend MiWay for EXCELLENT SERVICE again. I can recommend MiWay Insurance any time any day all day. I have to tell my story. Monday 24 March - Peak time traffic home I needed roadside assistance. This is how it went....... 16:52 I sent a WhatsApp. Teboho Moloi was on duty. 16:53 first WA communication came through. 16:55 Teboho called to ensure I am at a safe place and if my car was out of harm's way. 16:57 I received my reference number and SMS that Bafana is on his way. 17:07 Bafana arrived - assisted and I was safe and on my way home. Now that is why I will strongly advise using MiWay for good pricing and awesome amazing well organized customer service. A colleague of mine is insured with KP - when she had an accident - her car war towed - she could not find where her car was taken to for 2 or 3 days. She had to keep on following up on progress and then the car was moved to another repair shop on the East Rand, and she resides in JHB. It took a further 6 weeks for repairs and phoning constantly. Without any communication her premium was increased. Please explain or justify how is this quality customer service? Thank you and sorry for those who say MiWay is BAD - you must have started off with a bad attitude and got it back. MiWay is MY WAY I will stay with as it is the WAY Customer Service SOULD BE. Thank you MiWay TEAM.
53 replies
13 months ago
Customer Service - MiWay
I am very sorry, but I cannot NOT applaud MiWay for EXCELLENT SERVICE again. Yesterday I needed assistance - 16:52 I sent a WhatsApp. Teboho Moloi was on duty. 16:53 first WA communication came through. 16:55 Teboho called to ensure I am at a safe place and if my car was out of harm's way. 16:57 I received my reference number and SMS that Bafana is on his way. 17:07 Bafana arrived - assisted and I was safe and on my way home. Now that is why I will strongly advise using MiWay for good pricing and awesome amazing well organized customer service. A colleague of mine is insured with KP - when she had an accident - her car war towed - she could not find where her car was taken to for 2 or 3 days. She had to keep on following up on progress and then the car was moved to another repair shop on the East Rand, and she resides in JHB. It took a further 6 weeks for repairs and phoning constantly. Without any communication her premium was increased. Please explain or justify how is this quality customer service? Thank you and sorry for those who say MiWay is BAD - you must have started off with a bad attitude and got it back. MiWay is MY WAY I will stay with as it is the WAY Customer Service SOULD BE. Thank you MiWay TEAM.
53 replies
15 months ago
I would like to writ...
I would like to write a review about Platinum Life - the consultant was very understanding and helpful - I really appreciated her empathy especially in our current financial climate where everyone is battling & I have been paying my policy for years & if I had to laps I would have lots thousands of rands
53 replies
15 months ago
MiWay Insurance *Rat...
MiWay Insurance *Rating:* 5 out of 5 *Review:* 15:33 - Back Tyre blowout First I was busy changing the tyre but two of the wheel nuts were too tight and I couldn't loosen them - even if I stood on the spanner.... 15:54 Call MiWay 16:00 Confirmation that assistance provider has been dispatched. 16:14 Receive the Call from Barnard that he is on his way 16:32 Barnard arrives and loosens the remaining two nuts. He changes the tyre and plugs the blowout hole on scene. 16:59 I am home (28kms) from where I broke down. 17:02 - MiWay calls to find out if all is good and sorted. This is proper CUSTOMER SERVICE. THANK YOU MIWAY & TEAM I actually feel safe and reassured with MiWay Roadside Assistance If you looking for a Insurance Company - MiWay is the way to go. *RATING* 100 out of 5 💪🏼💪🏼💪🏼💪🏼💪🏼💪🏼💪🏼💪🏼💪🏼💪🏼💪🏼💪🏼
56 replies
18 months ago
VODACOM *****ING CUSTOMERS MONEY VIA DATA
Secure End to End Encryption ONLY VODACOM has this, and it takes 155Gig of my 200Gig data IN TWO WEEKS and not ONE agent can tell me WHAT exactly it is and how to disable this - this is one way of *****ing the loyal customer's money - I seriously think 35 years of loyalty has proven TO BE BS!!!!!
106 replies
19 months ago
Good Customer Serice
Again, I was stuck with my car and MiWay sent a flatbed out to collect my car within the hour. Painless friendly service with speed and a smile. Wish more companies would take a page from their book on how to deal with customers and keep them happy. Well done MiWay Team!!!!!
53 replies
20 months ago
I would like to write a review about MiWay Insurance
I would like to write a review about MiWay Insurance. Flatbed ordered for breakdown - Ben was there within 10 minutes and we home safe. I will recommend MiWay any day any time to EVERYONE. Never had one ounce of problems with them - fast efficient professional service. Thanks MiWay for keeping us SAFE
53 replies
26 months ago
Ronald Nkotsi from M...
Ronald Nkotsi from MiWay fast efficient - after I reported the breakdown it wasn't 3 minutes (and I timed it) Ronald phoned and first question I was asked was if I am safe - if there are other people around me - only then he asked about the breakdown....... Other people complain - I have not had one second of bad inefficient service from MiWay....... Duncan from Next Point Towing and Recovery called me within 20 minutes saying he is outside Wits. Car loaded on flatbed - home safe and not 10 minutes - Ronald called to hear if I was OK and home safe....... Now this is what I call EFFICIENT PROFESSIONAL CUSTOMER SERVICE 101 / 10 MiWay - your team ROCKS 💪🏼💪🏼💪🏼💪🏼💪🏼💪🏼 I will and can recommend MiWay for sort and long term insurance - no nonsense effective efficient CUSTOMER SERVICE - Where their Customers come 🥇 FIRST. Thank you team!!!!
58 replies
28 months ago
Amazon "MALL" **** BE WARNED
People be WARNED Amazon "MALL" tricks you into a commission structure - I thought AMAZON - a huge trusted company - with a false legit certificate - [16/12, 15:03] +27 76 736 6541: You need to sign up for an Amazon account. (Free registration)(Free registration) Enter the link to register a member account: https://mallwork991.com/register?InviterCode=ab6f70f After completing the registration, please take a screenshot and tell me your registered mobile phone number. The merchant provides 51ZAR cash as your first income to newly registered users. Notice! The phone number only needs to be filled in with 9 pure digits. There is no need to fill in +27 and 0 in front of the phone number. There cannot be spaces in the middle of the phone number. [16/12, 15:10] +27 76 736 6541: Congratulations on completing your registration and becoming a new member. The new user 51ZAR part-time allowance you will receive can be withdrawn together with the commission after completing the task. The money you recharge is used to pay for tasks assigned to you by merchants on the Amazon platform. When you complete the task, the merchant will credit your payment and commission back to your account, which you can withdraw to your bank account. The first withdrawal - double you money goes SMOOTH - DONT GO FURTHER Message from so-called Aisha.... Amazon--Guidance: Madam, you have accomplished most of the task. I also believe that you can go all out to complete the final task and apply for a full withdrawal. It will be deposited into your bank account within 3-5 minutes so you can pay off your debt. On the contrary, if you choose to give up now, you will lose your money and add more debt to you. In comparison, you should know which one is more worthy of your choice. , your eyes will not deceive you, this is your final mission The ladies' settlement is automatically generated by the system. There is no way to withdraw money without completing the last task. It is not something I can decide, so I suggest you find friends, family or a loan to complete the last task and apply for full withdrawal. It will be in 3 -It will be credited to your bank account within 5 minutes, you can easily return it and get a very generous commission to buy Christmas gifts, buy more food and clothes for your family.. Amazon--Guidance: Our company is legal This is our company's certificate Our company will not lose our company's reputation just because of a little money. Amazon--Guidance: These are the rules of the mall, and they are the same for everyone. More than 300,000 people in the mall perform tasks to make money every day, and there has never been a situation where the tasks could not be completed. The other people who started the task with you completed it and raised the money. Only you stay and I believe you can complete it. Madam, please don’t worry, your fifth task has not been completed because your last order has not been submitted. When your last order is submitted, you can successfully complete your last task and apply for full withdrawal. It will be credited to your bank account within 3-5 minutes. Be WARNED - AMAZON & TAKEALOT Has the same concept - stay away - you WILL LOSE EVERYTHING!!!!!!! FIRST CONTACT Qprg Vbhawbi 076 736 6541 Amazon Guidance @amazon0301 - +233246517608 https://t.me/mallamazon888
0 replies
31 months ago
Worst Service and Attitude from staff - It WAS a great company but not anymore.
Trident Saddlery - tridentsaddlery.co.za 15 Hulbert Road Johannesburg 2001 Is Henry I Merwitz still the owner????? WORST EXPERIENCE EVER!!! Any service is nonexistent. Friendliness doesn't exist - rudeness does. It was such an effort just to get a price on any items and for every item I asked for a price it took 5 minutes to go to the till and ask a price with effort & bad attitude. We eventually just walked out. I will NEVER buy any trident product ever again and if I see someone looking to buy Trident, I will advise them NOT TO - actually disguising!!!!!
0 replies
Review Distribution
5 Star
14 (58.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4.166666666666667%)
1 Star
9 (37.5%)