HR
Harold R
Active since Dec 2015
13
Reviews
0
Industries
Reviews
13 reviews4 months ago
“Unexpected Charges Despite Professional Service”
Good day Ark Car Rental, Cape Town, I wish to formally record my disappointment with the service I received. I hired your vehicle through my insurance company, which required a R2000 deposit. The delivery process was handled professionally, and I would like to commend the staff member who assisted me for being punctual and thorough in explaining the vehicle. Unfortunately, the following issues arose during the rental: 1. Upon receiving the car, I was informed that cover for rims, windows, and dents would cost R105 per day. However, this was calculated on a monthly basis rather than daily, resulting in a charge of R3 150. This was only communicated at the time of collection, leaving me with no alternative. 2. I was advised by the panel beating company that my own vehicle would be repaired within five days. The rental agreement reflected 12 days, yet I was ultimately charged for a full month. These discrepancies are unclear and concerning. I trust this feedback will be taken seriously, as the lack of transparency and unexpected charges have caused significant dissatisfaction
53 replies
25 months ago
Please Refund
I bought the Microsoft Office package - I only though of asking if you could use it to sign in on your existing OneDrive account. No reply - I emailed several times to no avail - I started to post on their facebook site and then they blocked me. I just want my money refunded - I have not used the key or activated it in any way. They are very poor communicators and dare I say it - *******.
0 replies
25 months ago
************ by truck driver to drive faster than speed limit
While heading to Takealot Richmond in Cape Town, I encountered one of the Takealot trucks driving dangerously close to me, seemingly pushing me to exceed the 70km/h speed limit. It was extremely intimidating, as the truck was so close that I couldn't even see its windscreen anymore. Refusing to speed up, I maintained my pace, and eventually, the driver overtook me on the left side, continuing to exceed the speed limit. Such bullying tactics on the road are unacceptable, and I'm concerned that I may not be the only one who has experienced this. The licence plate of rhe truck is CAA 46785. The incident happened today between 12.50 and 13.05.
0 replies
35 months ago
MWEB - Paying for a service and not getting said service!!
I would give a lower rating if possible. For about 3 weeks now we have had an issue with our internet. I pay for a 300mbps download and 150mbps upload uncapped/unshaped fiber line. We have not met those speeds in a while. I tried calling MWEB at all hours of the day for 2 weeks and the ghost on the machine just states that they are sorry but my call can not be attended to at the moment and that I should try again later. 12 June - I got through to the technical team today and asked them to assist me in my line issue. The kind gentleman reshaped the line and told me to restart the router - this is what one should do - and is what we did - no change! I am now fed up paying for a service and then duped for not getting said service.
0 replies
90 months ago
RCS NOT CLOSED ACCOUNT YET!!
I have paid up my RCS card and asked RCS to close my account on 9 October 2018. They asked some paperwork to be sent through which I did. I went to Makro about a month later and was urged by my wife to hear if the account was closed, so I called RCS to confirm that the account has been closed, I found it NOT to be the case. After that suprise I have been trying to get I a hold of them and have held on for more than an Hour and a half with NO joy. What is going on!!?? PLEASE CLOSE MY ACCOUNT!!!!
210 replies
119 months ago
Bad Pizza
<p>I love pizza and i love the way Cappuccinos makes them. I DON'T like the way they do not make the pizza that you have so much dough on the ends. They dont spread the cheese everywhere which means you get a lot of goodies in the middle and a lot of dough on the ends. This usually results in you WAITIBG for them to make you another pizza. Where has the quality of food gone, where is the quality?</p> <p>This is the 5th time in a row that this has happened.</p> <p> </p>
0 replies
121 months ago
F5721924 - Asked about Payment of Account 2 days After Bill
Never in my life have i had so many calls from 1 company. I have had 3 seperate calls today about my account. I only received it 2016-05-03 and was asked today if i knew about the money that i owed and when i would make payment. To my knowledge, i have 30 days to pay what i owe or make an arrangement if all could not be paid at once. I actually made payment this morning after receiving the bill and then the calls came. I received the last call a few minutes ago. What is the deal with this!?!?!
150 replies
122 months ago
COMPUTICKET BOOKINGS NOT GONE OFF
We use Computicket for bookings. 20 Jan 2016 - R240, 2 Feb 2016 - R960, 5 Feb 2016 - R1080.<br> These payments have NOT GONE THROUGH. <br> <br> I spoke to both Computicket and to Capitec. <br> The one blames the other.<br> <br> Computicket states they have been been paid and confirmed it.<br> Capitec says, no - Computicket will still take the money at a later stage.<br> <br> When i spoke to the call centre of Capitec to confirm that Computicket says they are paid - they responded that they cannot see that the money went off on my account and that the money in my account is mine.<br> What is going on!?<br> <br> How can a transaction take almost 4 months to process and then they say that the money belongs to me!?<br> <br> This is absurd!! (Thank you for the money)
75 replies
123 months ago
Still Internet Issues
We have had this issue for 9 months now. How is it possible that we keep on paying for a service that simply is not working. <br> <br> Then it's a Telkom issue and from Telkoms side it's a MWEB issue. <br> I have reset my internet twice today by calling MWEB to refresh our line today. After refreshing the line everything workes fine until today.<br> <br> After me losing my temper with one of the consultants, i told her to view the issues stated in front of her on our account as nothing has changed.<br> <br> We cannot keep on with this any longer. <br> We cannot spend endless hours and resources for a service that needs to run.<br> Why do i pay for a service that has so many issues!?<br> I am really tired of this.
75 replies
123 months ago
STILL INTERNET ISSUES
We have had this issue for 9 months now. How is it possible that we keep on paying for a service that simply is not working. <br> <br> Then it's a Telkom issue and from Telkoms side it's a MWEB issue. I have reset my internet 2 times today. After that the line wirks fine for a day or two. Today that is however not the case.<br> The previous time it took 3 weeks of searching the fault. This also came with many headaches. <br> The IT guys told me it was the cable guys, the cable guys told me it was an IT fault. So a new line was created and everything worked fine until today.<br> Why do i pay for a service that has so many issues!?<br> I am really tired of this.
75 replies
Review Distribution
5 Star
1 (7.6923076923076925%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (46.15384615384615%)
1 Star
6 (46.15384615384615%)