MD
Martin D
Active since Dec 2015
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
Very unhappy client of Cartrack
Good day i would like to share my experience as a Cartrack client. i have cancelled my service with Cartrack on the 20/02/2026 because of a faulty tracking device that keeps draining my battery and i have to jumpstart my vehicle every day. i had my battery tested and it tested fine, so i had an Auto electrician have a look at my vehicle and i was advised by him that the tracking device i have in my vehicle was faulty and it is draining my battery. I have been asking Cartrack to remove the devise for my vehicle and still it is not removed. because of all the jumpstarting it had now damage my radio. i have mentioned this to Cartrack (Bongeka Sikhakhane) but it seems that i am not taken seriously. i have also mention that warn them that i will be taking this mater further if i do not get a response but with no success. I have no other choice but to do the following It seems like Joshua Victor CEO of Cartrack SA, i have to mention him because Bongeka Sikhakhane does not want to give me any other managers contact details to get my issue resolved. I hope that some higher than Bongeka Sikhakhane will get in contact with me after this otherwise i will be forced to open a case with the ombudsman.. kind regards Martin Deysel 0825356307
53 replies
6 months ago
Very unhappy client.
I have order the following product on your platform but no one has contacted me at all š¶ššššššš šŗšššš | šš»š½š”Ā®š©āāļøšŗšæš-š šŗš¢š± š¢š§-š¶š§š šÆššššš šŗššššššš š¶ššš š³ššššš (šš®š¬š šØš§š ššØš¬š š ššš² ā šÆš¢š¬š¢šš„š š«šš¬š®š„šš¬ š¢š§ š£š®š¬š š ššš²š¬) ā š šØš« šØššš¬š¢šš², ššš«šš¢šØšÆšš¬šš®š„šš« š”ššš„šš”, šš¢šššššš¬, š¬š„ššš© šš©š§šš, š£šØš¢š§š š¢š¬š¬š®šš¬, šš§š š¦šØš«š 10 boxes - Lose up to 55 kg
0 replies
8 months ago
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0 replies
12 months ago
Very, very unhappy client of Discovey Insure.
First of all, i think that if Discovery Insure only keep up the promise to pay your claim quick is when they are sure they will be able to claim the money back from the other insurance. On the 30th of March 2025 the was a sever thunderstorm in the Villieria area in Pretoria where lightning has hit our my complex in 33de avenue. There was damage to my DB Board and my TV was also damaged in the process (also my the unit next to mine had damage). On Monday the 31st March 2025 I reported this to my broker and the claim was registered. Discovery Insure sent out an company named Silvex whom sent out an "Assessor" who came to my unit to see my TV. He asked me for tools to open the TV as he did not have any tools with him. H then opened the TV not knowing exactly how to do so ( I needed to help him), he took some pictures of the inside of the TV not even testing anything, closed it up (also not properly the rear cover is still open on the one side). He left saying he will send his report to the insurance. On the 1st April 2025 i received a call from Katlego Leage from Discovery Insure saying the claim has been rejected due to ware and tare as my set is over 7 years old ( I bought my set 5 years ago at Samsung in Colonnade shopping Centre). I advised them that I am not excepting this outcome and advised that I will be taking this to the Ombuds Man and I was requested not to do so but to dispute the matter first. I did so with the following report from the electrician that cam the fix my DB board. Hi Natalie It came to my attention that, on 30 March 2025, severe lightning struck the Villieria area. Since Monday, 31 March 2025, Unit 10 Suiderberg circuit breaker for lights kept on tripping. During our site visit, we determined that the light Circuit-breaker trip on overcurrent, causing the breaker to trip. It was determined that the outside light on the stoep was causing a direct short (overcurrent). We opened the light switch and the light fitting to check for any faults, however we could not see any visible faults. We also changed the globe. After switching the power back on, everything was working normal. In my opinion, the power problem was caused by a possible lightning-induced surge. Regards CP Electrical Now I am advised that if i do not get a response from Discovery Insure in 30 days I must submit a query. I think that this is unexpectable as I now have to be in the position and inconvenience to be without a TV set for a month. If I do not get a response with in 24 hrs I will be taking this case to the Ombuds man. kind regards Martin Deysel (Claim no 3748120)
391 replies
126 months ago
DPP is a waste of time
I have been struggling with the DSTV DPP department for a week and a half trying to speak to a manager after being approved for a product with no successful results
75 replies
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1 (20%)
4 Star
0 (0%)
3 Star
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2 Star
1 (20%)
1 Star
3 (60%)