ED
Ebrahim D
Active since Jan 2016
32
Reviews
0
Industries
Reviews
32 reviews1 month ago
KingPrice sales consultant ****s his way to making a sale
I am honestly at a loss. I did a full sales call over 3 and I need to confirm some information in order to get my cover started. Explain to my I’m on the line with a 4th person and being told that my monthly premium is going to be increased??? This company is a ****
159 replies
1 month ago
AA is not compliant at all
I made payment and was promised that my warranty was active by service@aawarranties.co.za and a sales consultant by the name of Lesley. Is the AA a ****???
53 replies
1 month ago
You can’t get OUT
I am currently trying to cancel my insurance with OUTsurance. So let me set the mood: I get a call from another insurer, and being a good paying customer with OUTsurance, I decide to give them a call. 15 seconds into explaining this Katlego says: the best I can do is 100R off your current insurance premium. Bear in mind I didn’t ask, I was trying to understand the difference as the cover amount was exactly the same! My risk profile should have been lowered. But Katlego would not hear any of it??? I end the call and contact the other insurer who is honestly much better suited to customer service who asks me to cancel my insurance with out. I call OUTsurance back and KATLEGO IS STILL IN MY PROFILE SO NOBODY CAN ACCESS IT??? I ask why and if anyone can help and the answer is no! Now I’ll have to take time out of my lunch and tea times to sort this mess out! All while being held hostage by Katlego for a reason NOBODY knows? Train your people properly, OUTsurance!
159 replies
3 months ago
Toyota are *******
I’m awaiting a refund for the passed month. Every time I call anyone at Toyota, I get passed from one person to the next and this never gets resolved. I have been waiting over a month for a refund that was promised due over A MONTH AGO
0 replies
6 months ago
Airbnb from wish
A sham. I was duped into paying for a shoddy structure on a dirt road located somewhere on a farm with absolutely no support from this team of imbeciles.
53 replies
7 months ago
South African Airways
It’s cheap because there’s no skills. Not customer service, nor any courtesy. It’s obviously South African.
0 replies
7 months ago
BetterSure is a ****
Yoh. Guys I am waiting 2 weeks for someone to deal with my claim. Endless calls. Endless promises. And now the call centre is dropping my calls. Don’t ever go with this Mickey Mouse company
53 replies
8 months ago
Add on time to any project if you buy with CTM
Why would you have an option for an EFT and NOT notify customers that it will affect processing time? I don’t understand the reasoning behind this, nor do I understand why CTM is refusing to accept my proof of payment. I’ve made the payment and am ready to collect, but I can’t because CTM has to process it. WHAT company works like this???
53 replies
11 months ago
You get stress out. I’m so done with Outsurance
Why is it so difficult to get help? Do everything on the app, they say. Reality: takes 28 hours for someone to get back to you to update some information that you’ve provided a call centre agent about years ago.
116 replies
13 months ago
The City that *****s from you
I have had a "***gybacking" deduction on my account since 2023 and as a result, 50% of the electricity I've purchased has been deducted for these. I have come in to query this, as I had purchased my property that was transferred 7 March 2023. In July 2023, before having taken occupancy, there was a note to say that there seemed to have been a tamper on the box. This could not have been done by me as I had not yet taken occupancy and was renting at another place. I went into the city to query it and they said it was due to my rates not being up to date. I have now paid up the rates and called in to have it removed, and STILL... They are unable to remove the ***gybacking. When asked what will be done about the deductions (which amount to now well over the amount I was quoted to have been fined as a result of the tampering WHICH BY THE WAY WAS NOT MY FINE TO PAY), I was told by a call centre agent that there was nothing they can do??? WHY IS THIS CITY SO HELL BENT ON RIPPING US OFF
0 replies
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4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (3.125%)
1 Star
31 (96.875%)