LZ
Londiwe Z
Active since Jan 2016
22
Reviews
0
Industries
Reviews
22 reviews4 months ago
Hertz doesn’t care about their clients, they failed to process our border crossing documents and basically told us sleep at the border the whole weekend
We hired a car to cross and sent all the documentation on Monday. We collected the car on Friday (yesterday and paid for everything), we told the conformation/documents to cross border will be emailed shortly. We are currently at the border without documentation and Hertz is ignoring our calls and emails and one point we were told their border office operates on Monday to Friday. Which means I’m not so many words, we must sleep at the border with kids for 2 days or turn back and forfeit all the money spent of hotel bookings in Namibia, Botswana, & Sun City.
0 replies
4 months ago
Makro is refusing to refund me for items bought online and didn’t receive
I bought a few items, among them there was 24 x5 baby soft toilet and spokies chips which were not delivered. The purchase was made on the 26 the of November and delivery of the other items was the 28th of November. When I call Makro, I’m given different numbers to call and hold for long periods of time with no resolution. Apparently Makro Montague gardens has not processed my refund since they no longer have the items, and I cannot go to the store directly to request my refund because online and in store doesn’t work together. So basically Makro is holding my money hostage.
265 replies
22 months ago
*****ulent Ubereats practices, in cahoots with the drivers *****ing.
Yesterday I ordered food for my friend who stays in Durban and I’m in CPT. On instructions I requested that they call her upon delivery even though there were people in the house because I gave her the code. The driver came to deliver but the people in the house were not aware of the order and the driver didn’t contact my friend as requested (the number was given). He left with the food and did not return it back to the restaurant. I called the restaurant and they informed me that the driver did not return the food, I logged a complaint via Ubereats app last night and this morning but Ubereats has not responded nor acknowledged my complaint, this means they condone this behaviour and are in favour of it. My other issue is why does it shows as delivered when the code was not given to the driver, this means there are back channels to override this requirement and the customers are given bogus code for false security. I’m very disappointed with Uber, I thought they were better than this. I lost my money and my friend did not receive her treat.
53 replies
28 months ago
Old Mutual is a ****
Old Mutual green light are ****s. I removed my mom from my funeral and left myself and my dad but instead they decided to remove me as well of which the letter I wrote was very clear who I’m removing. And now they are not debating my account, I have called numerous times trying to fix this since November and their agent once they hear my query they drop my call. I have even made a complaint here on hello Peter and the person/agent who responded afterwards has been ignoring me. I have been paying for more than 10 years and never claimed from them. I’m very disappointed with their service, it is obvious they the **** hiding behind the fact that you can’t get your money back from such covers (funeral, life cover etc). I’m warning everyone to never go for Old Mutual.
129 replies
29 months ago
Old Mutual green light is a **** from where I’m sitting 🤞🏽.
Old Mutual has done it again. I cancelled my mom’s funeral cover with green light and they decided to cancel mine and my father’s one without my consent, I called them and they promised to fix it but they never did. I have been paying them since 2011/2012 without failure and now they are pulling tricks on me, worse I have been calling them asking what’s going on but they are not fixing their mistake.
71 replies
40 months ago
My annual premium wa...
My annual premium was increased when I had strictly opted for no increase on my mom and dad’s cover and that was the case for 10 years, I logged a complaint and it was supposed to be fixed after I had written a letter for the instructions but come end of the month my premium increased by more than it should and I have been ignored for 2 weeks after logging another complaint.
132 replies
42 months ago
Old Matual Greenlight are scammers
I have a green light funeral cover for myself and my parents, my cover has an annual increase but my mom and dad’s annual premium I opted for no increase. I have had these covers almost 10 years now, last month I received a statement for an annual increase effective December which is my anniversary month but it indicated that my mom’s annual premium will increase by 42% and my dad’s annual premium by 35%. I don’t know what is the reason for this because I specifically requested no increase on their premium and it has been so for almost 10 years. I called Old Matual but I was told the premium on their side shows as the same and when I asked about the statement that was sent the lady placed me on hold for 30 minutes and then dropped my call. I sent an email to Dumisa Mhlamo who is supposed to be my financial advisor almost a week ago but he never bothered to get in touch or even acknowledge my email. I believe this was done on purpose in hopes that I will not check the statement and be surprised when they debit my account.
132 replies
44 months ago
Lack of service delivery
I would like to share my disappointment with the lack of service from the city of Cape Town municipality. I log a blockage on Saturday at 13:00 after I had called a plumber to unblock who informed me that the issue was on the municipality side. I was told it will take an hour to 24 hours to attend the issue, mind you we could not use the toilet and sinks due to being blocked. 24 hours passed with no one being assigned even though I called numerous times to follow up, no one seemed to care they just kept on sending useless escalation sms. The following day I was told that my issue was assigned to Seigio Bezock who didn’t bother to attend to the matter, we had to constantly drive to the mall to use the toilet even at night with the kids. The supervisor called Zama was useless, I couldn’t understand what was the point of having a supervisor if they can’t resolve issues. We pay a lot of money towards sanitation and rates yet when we need services we don receive them.
0 replies
49 months ago
Livestock wealth is nothing but a fraud that steals people’s hard earned cash.
I have been robbed by Livestock wealth, they made promises to return my money with interest after a year when I buy a pregnant cow which now not happening. They are not answering phones, their WhatsApp chat is ignoring my text. I would like to warn people about this scam that is being played on us by livestock wealth, the promises are not true. I wish someone had warned me, I would have kept my money in a bank.
222 replies
64 months ago
Discovery Vitality is a rip off
Vitality promises benefits by when it comes to delivery they never do. When you log queries, it takes months to get feedback and rest assure it’s never a good one. I was told that during lockdown until March 2021 since I had more than 36 gym visits I will pay my gym membership (I was on 100% since I met all my goals), but beginning of December I decided to visit the gym and to my surprise I was asked to pay more than R900 because I was owing and my account was about to be handed over. I decided to pay and take it up with Vitality, that was 3 weeks ago up until now I have not received any feedback. That same weekend I activated my Apple Watch benefit and paid R999, I didn’t not receive the code. I also inquired about this and same as the gym benefit no feedback has been given and they didn’t bother to refund me. Even healthy gear I have given up on receiving the discount they promise, they wait for months to load it as miles so that you don’t see when the rob you. We pay money for Vitality membership but they don’t deliver what they promise.
0 replies
Review Distribution
5 Star
1 (4.545454545454546%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (9.090909090909092%)
1 Star
19 (86.36363636363636%)