AG
Andrew G
Active since Feb 2016
6
Reviews
0
Industries
Reviews
6 reviews12 months ago
Bad service
I am so frustrated with the service. With the Belville branch you hold on forever and then no one can speak to you. The Epping branch just have no one in sales available and when you phone for a regional manager your call are ending because there is no answer. Bad bad bad customer experience.
0 replies
15 months ago
From bad to worst
Poor poor service. Have to wait 2 -5 hours for someone to speak to me. Sales just put the phone down. Does the fibre suppliers not need business anymore? Aren’t they there to supply a service?
0 replies
16 months ago
Worst Network ever
Worst customer service ever. Writing this review while hanging on for 22 minutes already after they’ve put me on hold for 15 minutes without saying a word. And still they can’t fix my Fibre. DO NOT EVER EVER EVER make use of Vox Telecoms
56 replies
18 months ago
Great and friendly service from Thembisile
Great and friendly service from Thembisile. Will recommend them for your move.
53 replies
22 months ago
Poor service
Poor poor customer service. Unwillingness, and a lack of convenience is top priority. Im disappointed
0 replies
52 months ago
TERRIBLE TERRIBLE after sales service
We bought a very expensive Simmons mattress from Dial a Bed with a 10 year warranty, just less that 5 years ago. After lodging a complaint that the springs are coming through the bed they’ve sent out Simons to inspect the bed. Simmons phoned back with a shocking response that they will fix the mattress for just R3000. I told them that it has a 10 year warranty. There response was that they will ask Dial a bed to call me and I’m still waiting for two months for someone to call me. I just feel they are quick to sell you this great expensive bed but don't want to fix it when it breaks. I need a replacement mattress not this one repaired for R3000. If i do not get a satisfactory response I am contacting the consumer goods and services Ombud.
53 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (83.33333333333333%)