HP
Hennie P
Active since Feb 2016
19
Reviews
0
Industries
Reviews
19 reviews3 months ago
***** AT UBER
UBER charge me with R50 without approval. Firstly through my NEDBANK account then through my Absa Account. You can not send them an email, only in app, as only one exist through BUSINESS UBER. They refuse to forward my complain to the right people
0 replies
4 months ago
Dissatisfied Mahindra XUV AXL 700L
I bought a new Mahindra XUV AXL 700 L from Benoni dealership. From the beginning the dal was disappointing experience. I wanted a Diesel vehicle, , that Isaw Mahindra advertised but was informed by Riaan the sales person it does not exist in South Africs, so I settled for a petrol. That was my first mistake. The car perform at between 8 an 9 kl per 100 kl.. The car dit not reflect that it was a Mahindra XUV AXL 700 L. The car was registered as a Mahindra 700 for the licensing. I tried to talk to Mahindra head office, the dealership, Whatsup and by email. I did not even get a response and was referred by the Whatsup agent to the dealership. We can not listen to the car radio, when parked without switching the car on. All the lights on the dashboard show and a warning come regularly on arging you to switch the car off. I can not recommend this vehicle and will never buy one again
0 replies
4 months ago
DSTV BREAKING CONTRACT
It is with regret that I noticed you negotiation with Warner bro and other is in process of failing. I subscribed on the current model of DSTV for 24 months, if these negotiations fail, it will come down on contract break by DSTV as it will have a massive impact on my viewings experience, it may cause that I may stop my subscription.
0 replies
5 months ago
ADMED GAPCOVER FAILURE
Good day, I have submitted a claim for a co-payment on a MRI. I have submitted the accounts from the Raidiological services. Then I recieve a list of six documentation still needed by ADMED. One being the Hospital. Most of the documentation I could not provide as I did not have them and it did not exist. Example the Hospital I attended. I never attended a hospital. The more I return emails with an enquiry the more they send the standard letter to me. There is no sense in having GAP Cover if it does not work for you. Thecompany does not have an Application were you you can lock into and submit a claim. All needs to be done by email. I even requisted an escalation but only recieved and email the case us closed
53 replies
29 months ago
Mweb disfunctional application
Mweb application is a problem, the query portion does not work. They do not have a functional email adress and their phones keep locking out in the conversation. Mweb operators do not phone back.
0 replies
32 months ago
Innovative Networks Solutions Failures
On 17 July 2023, I have send an email to the Office Admin Manager Mariska Strydom to end my service with them end August 2023. On 18 July Mariska Strydom answered me replying on my email of 17 July, enquire about the reasons I have provided to end the service. I stopped the connection on 27 August 2023 by phone after being informed that I must give them one months notice again I explained and send them the email from 17 July. Then refusing my notice, claimimg I must give a months notice, even though I gave a month and a half notice. We had several communications via email to Marisk, and I answered Inovative Network Solutions. 1 September 2023, another premium was launched, which I send back through my bank account. Some more emails informing Mariska and Inovative Network Solutions that I have send the debit order back to them.Then today I recieved an email from Berenice Lategan Debtors Inovative Network Solutions, informing me that my payment of 1 September did not go through and they have ended my service as result. It is clear that the Staff find it difficult to read and understand emails, there also seems to be a lack of communication by Mariska Strydom and the rest of her staff. I had endless problems with this company with bad internet service and communication, it is also very difficult to end the service. Certainly can I not recommend them.
393 replies
32 months ago
Innovative Networks BAD SERVICE MARISKA STRYDOM OFFICE MANAGER.
On 17 July 2023 I have informed via internet notice, Innovative Networks Mariska Strydom, office Manager to end my service at the end of August 2023 and provide reasons about the bad service of sometime very slow internet recieved from Innovative Networks. Mariska answered me on the email on 18 July enquire about my reasons. On 18 August I again send a reminder and she confirmed that she will act on it. On 28 August she claimed that she did not recueved the notice. Innovative Networks then charged me for another month R1099. Even though I will be with another service provider from 1 September 2023. Even after I send Mariska the email on which she reacted, she remain stubborn and till now have not acknowledged her mistake or that she would credit me with the said amount. Both admin and internet service is very bad and I would not recommend any person to join them. I have already advice 3 prospective users not to make use of them and will continue till they resolve this matter to my satisfaction.
0 replies
32 months ago
Mweb and Vumatel service shucks
I have been endeavoring since Monday to get my fiber switched on. Mweb told me 24 to 48 hours. It is now a week later no fiber. Mweb blame Vumatel, Vumatel blame Mweb, in the meantime we stay without fiber. My daughter had to write post attorney exams, Tuesday, Wednesday and today Friday. We had to make alternative arrangement to have it done. Spoke to Grace at Vumatel before and today Syziko from Mweb at 8:45. I have also phoned Tuesday 24 hours later, Wednesday 48 hours later, Thursday and today Friday. It seems to be an endless problem at Mweb and Vumatel. No one seems to know what the problem is. The Mweb app does not allow me to submit a query either. I have send an email and was advised that that email is for pin verification only. You can simply not contact Mweb over email either. It seems to me that everything in South Africa is falling flat!
0 replies
33 months ago
Continue BAD SERVICE Vodacom
I was contacted by Vodacom client service on 12 July informing me that the sale from 19 December never indicated that the Laptop was free. I asked to listen to the recording and was informed that I could go to the nearest Vidacom Direct to go and listen to it. I went to the Springs Mall Vodacom smpoke to Mueo the assistant Manger of Vodacom outlet, who was quite surprised, however agree to assist me telephonicaly from the outlet. I spoke to your client service consultant on Thursday 13 July 2023 from Vodacoms Springs direct outlet at Springs Mall arranging for the sales recording for 19 December 2020. She informed me she need to get it from the telesales department as it does not refect on my profile. I was informed it will take 48 to 72 hours. I can go to any Vodacom outlet to listen to the recording. Went to Vodacom Carnival Mall 18 July the sales recording was not on the system, I spoke to Lungi she will escalate again. She said that I will be informed when it is ready. I Recieve the following on 18 July Dear Vodacom Customer. Your service ticket with reference number EC-1M1Y-2TFCY1 has been closed. Thank you Vodacom. I was not contacted by Vodacom at any stage to go and listen to the recording I come to the conclusion the recording never existed or I was correct that the sales person indeed conceded that the products in question was free as I understanded at the time of sale. Either Vodacom provide me with the recordings as mentioned or refund me the instrument payments. odacom client service on 12 July informing me that the sale from 19 December never indicated that the Laptop was free. I asked to listen to the recording and was informed that I could go to the nearest Vidacom Direct to go and listen to it. I went to the Springs Mall Vodacom smpoke to Mueo the assistant Manger of Vodacom outlet, who was quite surprised, however agree to assist me telephonicaly from the outlet. I spoke to your client service consultant on Thursday 13 July 2023 from Vodacoms Springs direct outlet at Springs Mall arranging for the sales recording for 19 December 2020. She informed me she need to get it from the telesales department as it does not refect on my profile. I was informed it will take 48 to 72 hours. I can go to any Vodacom outlet to listen to the recording. Went to Vodacom Carnival Mall 18 July the sales recording was not on the system, I spoke to Lungi she will escalate again. She said that I will be informed when it is ready. I Recieve the following on 18 July Dear Vodacom Customer. Your service ticket with reference number EC-1M1Y-2TFCY1 has been closed. Thank you Vodacom. I was not contacted by Vodacom at any stage to go and listen to the recording I come to the conclusion the recording never existed or I was correct that the sales person indeed conceded that the products in question was free as I understanded at the time of sale. Either Vodacom provide me with the recordings as mentioned or refund me the instrument payments.
120 replies
34 months ago
Misleading services Vodacom online
0662054454: 0713313760 When contract was started as a phone sale, we were told we only pay for the data for 24 Months. The instrument was free. Today after enquiry it turned out that we pay for a handset over 36 months. I requested Vodacom to stop the data of 5 gig immediately, refund me for the Handset charges. This was not done! I requested transcription of the day I entered the agreement but never recieved it or any response since 3 April 2023.
113 replies
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18 (94.73684210526316%)