KG
Kim G
Active since Feb 2016
5
Reviews
0
Industries
Reviews
5 reviews9 months ago
Not too gifted
Lame company. I ordered something on their website (1 item available), only to be informed 4 days later that item was not available and the transaction was cancelled. If you want a gift, I suggest you guide your fingers somewhere other than these guys.
0 replies
12 months ago
As rigid and inflexible as a paperweight
This is for Airlink to read: If you think that being inflexible in refunding tickets is good for your business, please think again. Circumstances change, plans need to change, travel arrangements change and yet you force customers to either pay exceedingly high prices for flexible tickets, or risk losing EVERYTHING EXCEPT AIRPORT TAXES after cancelling a ticket 2 days after buying it and at least a week before the flight. Why not be flexible? Why not just least allow cancellations and refunds. Happy customer = returning customer. Unhappy customer = use another Airline, even if it does mean a 1.5 hour drive to King Shaka Airport.
0 replies
12 months ago
Takealot of my time
Takealot is taking a lot of my time in frustrating rescheduling of deliveries. I believe this is the fault of both Mr D and Takealot. No doorbell rang, no missed call, and yet they claim no-one was there to receive the delivery and I must reschedule. So I reschedule for tomorrow. 1/2 hour later I get a notice that it is rescheduled for before Saturday at 5pm. I try phone them with a number from Mr D, and I get put through to.... silence. Connected, but silence... This invisible heartless, soulless grave of anonymous consumerism I used Takealot because they used to deliver pronto, but recently my latest experiences with them has been rather bad. Time to move to greener pastures.
0 replies
14 months ago
Customer satisfaction KRA fail
Are you still failing at customer satisfaction and new business development? Here is why. This is an expensive PAID service with full package around the R1000 pm level, yet you think the following are acceptable: 1. Ruining the viewing experience with adverts during shows. Just because it makes you more money in the short term doesn't make it a clever thing to do. Most paid streaming services do not disrupt your show every 10 or 15 minutes with a few minutes if adverts. Please don't do this. Give it a few months, and see how your customer satisfaction goes up. 2. Self advertising, including repeatedly bombarding us with adverts for a package we already have or shows we are already watching. I turn off, and some months I downgrade because I cannot justify spending money in this self promotion.
0 replies
124 months ago
Good service from Outsurance
I would just like to compliment Outsurance on the way they handled my claim. Professional and very satisfactory after the frustrating theft of a number of personal items. The communication was also good. Thanks for your help.
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (40%)
1 Star
2 (40%)