Active since Mar 2016
Trying to get a Uber at 07:30 on a Saturday morning in Rosebank. Absolutely no drivers available in the whole of Rosebank. Both Go and X have zero drivers at this time????
I acquired a VOIP product from this organisation. Worked okayish for the first month. Then nothing worked. I was told by one of their staff to change the suggested app to another app. Then I was told my router - supplied by Accelerit- does not work with VOIP. Then Accelerit said they would send out another router- IT IS NOW DAY SIX- still no router. I spend 15 min on a call trying to speak to a person - Ayanda- tried to deal with the issue. She did not have the technical ability, asked to speak to a Manager in the technical dept - Call disconnected by them. Its not the first time a IT company - supplying telephonic service- cant connect calls. Perhaps that says something about my choice. So they dont like what you are saying they cut you off??? Yet at the end of the month they will expect the payment. BUT I STILL DON'T HAVE ACCESS TO THE SERVICE I AM PAYING FOR!!!!
I have been a rain client since the 1st November. 2 Days of actual rain and almost no connectivity. But I suppose rain will claim 3.5 MBS is standard for a 5G ISP. It’s now 13 hours since my 1st complaint. An IT company that does not have the ability to reach out to their clients in 12 hours. Poor, poor show. Had such high hopes. .
Registered a claim 19 August. Discovery have not yet resolved the issue. The plumber cant find the leak, and I quote " Good morning, Our plumber has communicated with us by saying that they could not find a leak. Kind regards, Andre Engelbrecht Direct Claims Consultant – General Non-Motor Claims Discovery Insure" No report on the testing done by the service provider has been provide - apparently been told is good enough for Discovery Insure. Andre Engelbrecht then said, "My manager said that you can get your own service provider at your own cost to prove our service provider was incorrect." Surely I have the right of access to the report from the service provider? Who is responsible for the continued damage been done to my property while Discovery Insure delay the process - 19/08/20 to 12/10/20? I was placed on hold for 25 minutes today on a call while I tried to call Discovery Insure. I wonder if we will get a response from Discovery Insure? Guess what .......not holding my breath!!
They don't have a good business model, by their own admission - Prince said it was better to go through IStore to repair a Mac - the IStore was better priced and gave a better guarantee that what MacWorks were able to. They failed to respond to my electronic communications- Prince again. Not certain why you would use them????
Just had my car serviced at Suzuki Bramley. The service level was extra-ordinary. From the telephone call to booking the service, to the handover everything was superb! The booking was followed up by a reminder SMS the day before.<br> On arrival for the service the documents for the service were ready. The vehicle was handed over with a check/walk around to ensure the equipment was in the vehicle. We were offered a lift home.<br> The service was completed, a phone call to say the car was ready. A driver dispatched and arrived within 15 min. Th e driver was very competent and pleasant.<br> The car was ready on arrival, the hand back was done most professionally with the content of the service plan and invoice explained. The check/walk around included the check of the equipment was still in place. The liquid's container all properly filled and secure and closed!<br> An extremely satisfying experience. In 27 years of motoring this was the first time the service was handled like this! Five star!!!!!!
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