GF
Genevieve F
Active since Mar 2009
26
Reviews
0
Industries
Reviews
26 reviews26 months ago
No working kiosks
I cannot find a Tyme Bank kiosk anywhere that works. Even when using the findf a kiosk tool, none of the listed places have a working kiosk. How am I supposed to get a new card? How am I supposed to bank like this?
172 replies
28 months ago
Non-stop harassment
I have a new phone number. The previous owner of the number has this company phoning looking for them in excess of 3 times per day. I have told them that the number no longer belongs to this person but they keep calling. They sent me a number unlink link, but the form wants my ID number and I do not trust this company. PLEASE REMOVE MY NUMBER FROM YOUR DATABASE
373 replies
39 months ago
Emergencies not covered
My father passed out last night, hitting his head in the fall. An ambulance was called to assist, but when we got to the hospital we were told that the hospital was not part of their network on their hospital plan. The paramedic phoned Bestmed and was given the hospitals that are in network, and was told that we had to pay for the emergency room fees, Dr's, medicine, and everything else that is done from the emergency room. We were told ARWYP is not part of the network even though this shows differently on Bestmeds online information. Surely as an emergency, the emergency vi8sit and ambulance etc should be covered? Bestmed was not helpful at all. What is the point of a hospital plan if they do not cover emergencies?
53 replies
39 months ago
Unauthorised access by Health pay
Each time I collect my chronic medication, the full cost of the medication is deducted from my Discovery bank account, and then I receive a claims statement saying that Discovery paid the provider. I did not give authorisation for Health pay to deduct money from my Discovery account. My premiums come off my Tyme bank account. I can now not keep funds in my Discovery bank account as recovering the amount is impossible. Discovery has still not responded to my complaints. I would like to close my Discovery bank account please.
264 replies
39 months ago
Health pay deductions
Each time I collect my chronic medication, the full cost of the medication is deducted from my Discovery bank account, and then I receive a claims statement saying that Discovery paid the provider. I did not give authorisation for Health pay to deduct money from my Discovery account. I can now not keep funds in my Discovery bank account as recovering the amount is impossible. Discovery has still not responded to my complaints. I would like to close my Discovery bank account please.
264 replies
50 months ago
Poor Service Delivery
After qualifying for a contract upgrade in December 2021, the upgrade was successfully completed and submitted with no delivery of the device today March 2022 as yet. After multiple calls to the helpdesk number provided, no feedback or assistance has been offered by MRPMobile, although I have received multiple "DebiCheck" request to approve the new contract amount requests and have had to pay the new balance for this time.
53 replies
54 months ago
Great service
Thank you so much to LAURETTE ****SAMY for helping me with my policy! I lost my policy documents and she was a great help
53 replies
55 months ago
Great service
Battery clinic is professional, efficient and very organised! Will definitely use them again!
0 replies
56 months ago
Great service
Natasha van Jaarsveld was absolutely amazing today assisting me with a pet insurance policy. She really went the extra mile. Thank you!!!
53 replies
57 months ago
Best pet store!!!
Pet hero has the best prices out there, with amazing autoship services and a great loyalty program. Delivery is super fast and the delivery guys are so friendly and pleasant. I am a very happy customer of Pet Hero. Thank you so much
0 replies
Review Distribution
5 Star
12 (46.15384615384615%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (3.8461538461538463%)
1 Star
13 (50%)