Active since May 2016
Poor Quality Very Bad Service! Woolworths' quality and service has really deteriated over the past year. I always order online as I am confined to a wheelchair sadly. I always order the same products year on year when it comes to clothing to ensure I get the same staples I need. Sadly this year they delivered clothing that was terribly made and very poor quality - completely see-through. When I contacted support, they refused to help me and just told me to go to a store to return it. I asked if they could collect since they delivered and explained my disability. There was zero care, support or compassion. I explained that I would have to take a complete day off from work as it is a huge imposition to get someone to take me to a store but the agent had zero interest. Surely if they can deliver, they can collect.
FNB Insure is the worst insurance I have ever dealt with and sad I ever moved to them. Zero support. You ask for a copy of your policy and they keep telling you they have sent it but it is now 6 months later and I still spend all my time on phone calls trying to get it out of them. They cover nothing and do their utmost best to make you out to be a *****.
Was treated so rudely by Kgomotso at The Grove Woolworths. He did not accept my signature at the pay point. I showed him my id and drivers but he clicked his tongue at me. He called a supervisor and did not tell the supervisor I gave him my id and drivers license. The supervisor could not walk slower if he tried
This review is about FNB insurance. FNB First Rand Insurance is the worst service provider I have ever encountered. You battle to get through to someone and when you do, they put you on hold for half an hour and then cut the line. My house has flooded and no one is prepared to help you. Promises of a call back never happens.
I have been struggling to return and get an R88000 refund from OneDayOnly for over 2 months. Just emails of empty promises that the refund was issued but I never obtained the refund and now I am being ignored by OneDayOnly. They do not have a number to call just a generic email address that goes unanswered now.
Inglobal uses ********* business practices to obtain contact details and then spam you. You can unsubscribe dozens of times, they just don't care, they just change the email address they spam you from.
Do not buy from superiorhairgoods.com also trading as Betty Sun, Aliyun, Inakia or Noble hair. They will offer you exceptional prices on hair extensions. You will pay PayPal and then they will send you incorrect poor quality stock "by mistake" to make you place another order.
Worst service and products ever. I bought a kettle and toaster but had to buy from two different stores as I wanted the pink. When they arrived, the two products' colours were vastly different. I contacted Smeg and they told me to send both products in to their headoffice. I waited 2 months for a reply. Finally they told me I can exchange it but no pink was available and I can only exchange it for the basic colours. To my dismay I picked white as red and black is not my colours. Then my coffee machine broke twice. Sent it in twice. The first time, I waited very long for its return. The second time they delivered it to the wrong address and luckily we could retrieve it. When I got it back, it was packed unassembled and filthy and dirty. I am still waiting on them to rectify the situation but seems no one cares
I have only had problems with Buffalo couriers. If they don't take payments 3 times, you battle to get refunds. I had an overseas parcel that was delivered to them for delivery to me, once received their driver called me to tell me I must go to Atteridgeville informal settlement to collect my parcel. When you call the company you hold for an hour until your call gets cut off. Whatsapp is not managed and emails goes unanswered.
I spent over R88,000.00 in one order with Cielo online. And sadly the after sales service was **********. One of the items I ordered was a bed and mattress. There was an option to choose soft, medium or hard. I chose soft but when they delivered the items the mattress was as hard as a brick. I contacted them to ask them to replace the item with the correct selection. For the next 8 weeks, I was sent from pillar to post, speaking to a different agent every week. No one knows what the other is doing or do they document the call and what was agreed. One agent will say they will deliver the correct mattress and collect the incorrect one. I will be happy and waiting then next week another will contact you to tell you it is your fault and you as customer chose the wrong item. Then next week they will contact you and say they will collect the mattress and you have to sleep on the floor for two weeks so that they can inspect the problem before they make a decision to swop out. It has now been two weeks and no one is responding to my emails. No replies No correspondence. They just don't care as they already have their money.
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