Active since May 2016
32
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32 reviews17 months ago
Disgusting Customer Service
I ordered a window regulator for our Fiat Qubo....was told it would take 3 weeks as the part needs to come from Italy. It is now nearly 6 weeks later and no one can even tell if the part is on its way or not. Everytime I enquire I am told they are waiting in an ETA Seriously....how long am I expected to wait
0 replies
27 months ago
Vodacom is USELESS
Seriously....what do I have to do to cancel a contract? I have trying for 5 months and every time I'm told it is canceled when it actually isn't. Someone in management needs to contact me before I get my lawyer involved.
116 replies
32 months ago
Fantastic Service and Products
Great service and great products. Canvas pictures we did 4years ago still look fantastic. Highly recommend this business
0 replies
32 months ago
Fantastic service and products
Great service and great products. Canvas pictures we did 4years ago still look fantastic. Highly recommend this business.
0 replies
38 months ago
Disgusting Ervice and Attitude
Disgusting service and attitude !!!!!!! We bought a R7500 Sleepmasters mattress in February 2022 and the it has completely collapsed on the one. It is also apparently and very conveniently just out of guarantee so now I am expected to pay. *** !!!!!! I am also expected to wait for 2 weeks+ for them to even decide how to proceed. In the meantime I am expected to sleep on a broken mattress and destroy my back.
0 replies
39 months ago
Disgusting Lack of Service or Regard for Disabled Passengers
So much for customer service. I am disabled and decided to take my electric wheelchair as it makes everything much easier and obviously means more relaxation for my wife as she does not have to push me. When we were going to board we found the wheelchair would not turn on. After checking the charging in our cabin overnight we discovered the battery had broken off from the terminals.....not a big issue as it is easy to solder them back on...... except the ships staff.....front desk and electrician refused to help. The electrician would fix the battery cable or even just lend us the soldering iron to fix it ourselves. I then had to use a manual wheelchair provided by MSC that was heavy, didn't have a cushion, and was not even safe to use. Then my wife started getting sea sick. We were advised to eat bread by MSC staff.....and take the sea sickness medication. So when my wife was sick in the cabin we asked for some bread rolls but nope, room service did not offer bread rolls and it was clearly just impossible for a staff member to simple fetch bread rolls from the restaurant that was still open at the time. Being disabled, and not dressed at the time. I could not go get the bread rolls myself. So is the great service that MSC always brags about......stating that passengers health......and disabled passengers....are a priority ? Obviously not since they clearly were not making us a priority !!!! We couldn't get off in Walvis Bay.....which was one of the main reasons we took this specific cruise.....and I spent a whole day in my cabin as I was unable to leave by myself. I have been in hospitality my whole life and not being willing to assist passengers, let alone disabled, with 2 simple issues is disgusting!!!!! On top of that it has been 10 days since I first complained and besides being told my complaint was being directed to the relevant department, I have heard absolutely nothing. Well done MSC on clearly showing how little you actually care !!!!!!
0 replies
41 months ago
ABSOLUTELY USELESS
Seriously ???? What is Standard Bank doing ? How can you tell a client they have a successful credit card application, give he available amount and confirm where to collect......and then he application doesn't exist????? Do you realize there was a reason I applied for the card, and that now without I am in financial trouble. This is supposedly being looked into......but surly after the emails and messages....and the confirmation hone call.....the application has to exist. Unless of course a Standard Bank employee/s is commiting fraud under my name? Know matter what actually happened, you guys confirmed my credit card.....so I better get it.
132 replies
44 months ago
More Lies as usual
So it was time to upgrade and I chose a new Samsung that came with the Watch 4. I phoned the Blue Route store the day before and was assured there was plenty of stock.......1st lie. Of course when I went in store suddenly there wasn't any stock despite another consultant having the exact watch in front of her.....so 2nd lie. I was then told they getting stock this week......3rd lie. I phoned today and was told they have no idea if and when they are getting stock as they are not going to be selling the Watch 4 any longer. So what now? My contract includes the watch......which I still don't have and don't know if and when I will get. What is Vodacom going to do about this?
268 replies
47 months ago
Useless Collection Service
I am so tired of Takealot and their ****py service. There is no problem ordering but collecting is a different story. Everytime there is an issue around the pin and QR code required to collect. It clearly states in the email that you either need the pin...or the QR code. You can use either.....except when you go to the pickup point..... specifically Retreat, Cape Town,. Everytime iris a different story....and ask disabled person I am really tired of wasting my time and money. For the record, I do not do delivery as it can take time for me to get sorted, get to the door etc. Seriously Takealot, sort your nonsense out.
0 replies
58 months ago
Refusing Claim for no legitimate reason !!!!!!!
So we recently took home insurance with Discovery and already regretting it. Some tiles in our kitchen lifted up and the assessor said it was due to temperature fluctuations and so Discovery is refusing the claim. Why exactly ? It is a completely unforeseeable and unavoidable incident. It's like the wind blowing tree over onto your house. I am not happy about this and it needs to be looked at again. If Discovery continues to refuse to approve this claim I will cancel my insurance with Discovery. And move back to Momentum.
53 replies
Review Distribution
5 Star
1 (3.125%)
4 Star
0 (0%)
3 Star
1 (3.125%)
2 Star
3 (9.375%)
1 Star
27 (84.375%)