SM
Siyabonga M
Active since May 2016
50
Reviews
0
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Reviews
50 reviews1 month ago
Amazing Staff all round
Thank you - my name is Siyabonga Mhlongo and my wife Gugulethu Masibi came to deliver our baby on the 14th of March 2026 at Life Flora Hospital. Firstly, to Lucky Chakale for going over and above to ensure our labour process was hustle free and without any delays. Even assisting with taking the file to the ward when I had ti wait with my son outside. Thank you again for recognising and acknowledging what happened in the past and reassuring us that the hospital takes us and our care very highly- I truly appreciate his efforts in ensuring all went well. Also, to the nursing staff sister Simone and sister Catherine at the labour ward for being so amazing and taking us through the process ensuring my wife’s million questions were all answered. Lastly to the ever amazing dynamic duo Doctor Mulamu and Dr Tshigabe for successfully delivering and after care of both my son and wife, our second bay boy with them appreciate them and their office administration staff always
53 replies
4 months ago
Midrand Gautrain Station Bad attitude - nearly ruined race experience
Good day, My name is Siya Mhlongo (0798303135) yesterday we went to the Gautrain station in Midrand to catch a train to Hartfield to participate in the Nelson Mandela Race - upon arrival we informed the lady at the ticket desk that the organisers said the bus from Hartfield to the Union Buildings will be free - she was so rude and said we need to pay for the bus fare as there is no way the bus will be free and she did this to all the people who were coming and said everyone has and will pay for the bus fare, even when the couple in front of us were showing her the email for the race she ruidely just told them if they are not paying they need to move and she told us to pay. We paid as we wanted to avoid the back and forth, but when we got to Hartfield the bus was free we told the guys there why that information was not shared as we invited extended friends and family and now had to pay for bus fares no one will use. We get it your guys are under pressure to make sales, but please work on communication skills as she could've easily called the Hartfield station and got the right information and if she doesn't want to work on a Sunday she shouldn't maybe leave the job for someone who will have a better attitute toward communters.
0 replies
8 months ago
Noise complaint to members
I was at Kyalami Corner on the 9th of August. Please let us know what the decibel limit is in your clubs as on the 9th of August I was told I’m making noise when racking up my weights, apparently there is a limit to how much noise one member can make according to your staff. I’m afraid to unrack weights now to avoid infringing on this limit - please advise as we want to make sure we do not contravene your noise limit
0 replies
23 months ago
Horrible service with McDonalds App and New Road Store
My name is Siya Mhlongo (0798303135) on the 7th of June I placed an order on the McDonalds app - order number 344-07/06/2024-914, I placed this order at 16:30 which was supposed to come from McDonald New Road, at 18:30 I had to drive to the store as i did not get my order or notification on order delivery. On arriving at MacDonalds New Road tumeleng & Ndivhulo spent another 10 minutes running around looking for the number for support, - who only after spending another 10 minutes only then they managed to get hold of support and get approval to get the order made, which took another 10 minutes waiting in the cold. It seems the real issue is that the scooter drivers (outside the store) do not take orders from the McDonalds app - this raises the question why have the App then and why not let people then go and use UberEast or other apps - 3 hours and a drive to the store is what it took for me to get the order, it is literally the definition of false advertising advertising and making people pay for a service you cannot fulfil - what a waste of time and effort with money spent no food and no convenience in using the app what so ever.
0 replies
23 months ago
Wonderful service at Kyalami Corner
Good day, Siya Mhlongo here (0798303135) wanted to pass a word of gratitude and appreciation for the Ocean Basket Kylami Corner staff- more specifically Decent for the great customer service and ensuring the evening was amazing dining experience. We were there celebrating my wife’s birthday and he ensured it was extra special. One comment would be for the chain to invest in some gifts and toys for kids we had some takeaways left over and my son asked for the table cloth paper as he wanted to recreate the experience when he has his takeaway at home, it would be so cool for the chain to add some sort of gifting more so for the little ones. All in all great work guys wonderful outlet we will certainly be seeing you soon
0 replies
25 months ago
Terrible Service at reception when going to theatre
My name is Siya Mhlongo (cell: 0798303135) on the 2nd of April my son was booked in for Theatre at the Life in Flora Rooderport. I had a number of issues with ensuring that we book him in on the day. Firstly, we arrived at 6 am with numerous issues which we could not understand we sat at the reception area for an hour before I had to force that they be allowed into the ward as my son was getting agitated. Firstly, I had come on Thursday to hand in the documents and confirm what documents we needed to bring with the gentlemen at reception saying I need only my ID and medical aid letter on the day of the procedure I was told im missing his birth certificate, which they did not mention, I also told the guy on Thursday that Bankmed does not do physical cards and I can email him my card as it is digital – I did this at 6am when I got there at 6:30 on the 2nd after being told to go sit down by Lucky Chakale at reception I went to ask what was taking so long only to find he ha not checked his mail – he then moved me to Khayriah Hassen and I was told again to email my cards and surprisingly now that Lucky had checked his mail he saw my mail – this lasted an hour with a child who hasn’t eaten and was anxious about the surgery and my wife waiting in the reception area while people were being assisted with us having to wait. This is not an ideal situation and I would’ve actually preferred they send my son and wife to the ward and let me deal with this as this added even more stress to an already stressful situation – you guys need to do better more so when it comes to receiving people coming to theatre as already this is not an ideal time – we were made to wait there like we are at a public hospital with no sense of urgency or empathy for us or our sick child – do better guys.
53 replies
36 months ago
Midridge Staff is always disappointing
Siya Mhlongo (0622822197) – here today I went to the McDonald's Midridge Drive-Thru – this is the worst outlet when it comes to speed in the drive through – I waited for over 5 minutes in line to get to the ordering machine only to get there and it stopped working – these things happen, what made me upset is that the staff did nothing to either come to our aid as we try to move to the other booth or come outside and manually take our order – I walked out of my car and approached the lady at the window – she casually just said ohhh use the other booth – took me time to get there as I was giving me the order in the other booth she just didn’t seem to care about the time it took – I actually left the drive through to drive to the Kyalami corner one – guess what there is a guy outside in the drive-through helping with moving cars faster and taking your order to you – how come 2 McDonalds (same brand) are so different with one having such high service standards and the other just treating people like dirt and not caring – take the Kyalami people to Midridge to train them please – maybe that is a quicker solution
0 replies
39 months ago
Just show some care please
Worst service at a time where no one needs it, Siya here (0622822197) and I was at the Casternhof Centre made to wait for almost 20 minutes after walking in and being told to have a seat no one attended me and I was literally the only person there and the ladies forgot about me. This is not a place anyone comes for fun and when you are told to have a seat and you will be attended to, and you sit for minutes with no one else no one asks you are you ok, do you need any assistance nothing you have to go and ask and the ladies just say “ohh sorry we forgot about you” like how how - maybe they prioritise cash paying patients as they kept referring to those maybe our medical aids are not good enough
0 replies
40 months ago
Rancid food at "fresh" seafood counter
Good day, my name is Siya Mhlongo (0622822197). On the 28th of December I went to the Kyalami Corner Checkers Store – receipt number: 281222 S058150 R11. I bought the prepared fried fish at the fish counter only to discover when I got home that the meat is spoiled and the fish smells rancid. I expect more from you guys as we pay a premium at your store and for us to be served rancid meat disguised as fresh is unacceptable and not safe, please ensure that you have measures in place more so at the “fresh” seafood counter as this literally poses a health risk to us and our families. Please do better guys as this is not the first time I have had a concern about prepared items at your store the last time the baker served stale buns now this, please put in serious measures to ensure you don’t compromise the quality we have grown to know in this store.
0 replies
40 months ago
Horrible Service - no accountability
My name is Siya Mhlongo (0622822197) - on the 20th i purchased a Ninjago toy at the Toys R us (invoice # 4430261430), the packet i bought in store had some silo tape and i asked the lady if everything was complete inside and she said yes - when i go home 4 of the 25 pcs were missing - when i called the store the "manager" said i must call the Lego company, to which i indicated that the packed had evidence of repackaging with the silo tape - i feel like these guys honestly do not want to take any accountability, the least they could have done was to recheck this before silo taping it and putting it back on the shelf - this was literally the last package on the shelf and im really disappointed at the approach your staff had in dealing with this issue
0 replies
Review Distribution
5 Star
8 (16%)
4 Star
1 (2%)
3 Star
0 (0%)
2 Star
1 (2%)
1 Star
40 (80%)