DW
Darius W
Active since May 2016
21
Reviews
0
Industries
Reviews
21 reviews8 months ago
Bullship people, bullship product, all talk.
Small business going to them with a request for a fibre line after 4/5 years with multiple providers, suffice to say, they are just as bad, don't know what's happening and after 40mins of conversations with the call center and Kim and Renier the sales people/implementation team... we still don't have cover. This is an absolute farce. They charged for infrastructure set up and now we are also doing it ourselves on their behalf. We are losing business as we speak and running the business off of a mobile phone hotspot costing hundreds of rands per few GB. At this point I think I should just get a 4G router.
212 replies
35 months ago
Duster Dollies worked their butt's off!
The Duster Dollies team spared no effort to ensure my 3 mattresses and 2 couches were cleaned spotless. I was very impressed at how much effort and time they put into doing their work to the highest standard, removing the mattresses from the rooms, taking them outside onto a tarp with the couch pillows and working on them with the wet and dry vac's until they were spotless! They even put an industrial fan on them to speed up the drying process. I could trust them to go about their business without having to supervise the quality of their work. Thank you Duster Dollies for being trustworthy, reliable, on time and doing a stellar job!
53 replies
53 months ago
!!WEB AFRICA IS ABSOLUTELY INCOMPETENT. DO NOT TOUCH THEM WITH A 10 FOOT POLE!!
!!!WARNING!!!! ABSOLUTELY INCOMPETENT! !!!WARNING!!!! NEVER USE THIS PROVIDER!! Paying +R1200 for a 1000mbps line. Never EVEN SINCE INCEPTION IN APRIL/MAY 2021 have we got more than 200mbps (even when we did, it never lasted more than 30 minutes before reverting to about 40mbps), Router can also only do 300mbp when i looked it up. Only when plugged in with a lan cable will it potentially give you 1000mbps. Nice and deceptive hey? Lying *******s. After having to do multiple self-assessments, rerouting, re-calibrating of my router and Pc's also opening my home multiple times to their service providers, (Frogfoot) Web Africa have still not been able to resolve my issue. They have been nothing but an absolute incompetent disgrace of a business and service provider. They take +40mins to respond to their "Super Duper Whatsapp Support" (Yeah right, this business is as useless as a ****en bent, rusty nail or a wet, sloppy, used toddlers tissue, it's fitting because it's like talking to a bunch of toddlers who don;t know how to assist with a single query if you do by a miracle get them on the phone), "to chat to a live support agent right now!" sure... which they are all too ready to divert you to when you are holding on the phone to their call center. (I'm on the phone currently for 1:08:10 (that's right a hour and 8 minutes!! and again another 15 minutes) :) CAN YOU BELIEVE IT?? - Honestly, yes I can, these guys are kak though and through) and I'm still trying to cancel with them to no avail. :) Anyway, I'm not even angry anymore, just quietly vengeful. We've been 2 days now without reliable internet at home (where my business runs from). Need to cancel this contract as soon as possible. Spare yourself the pain and suffering and don't ever consider working with them for any reason whatsoever. Thanks Hello Peter for providing this platform, typing this mail was very the****utic. :)
0 replies
58 months ago
Unethical business practice, I AM PAYING A BOND WITH NO KEYS TO ENTER THE HOUSE AFTER 2 MONTHS. Lied about the house/papers and being up to date.
Unethical business practice, Lies about the property, papers being up to date, no keys 2 months after registration of the house. It took nearly 2 years to complete the transaction. Even if it's the last house available on the planet, do not buy with this company, nor Louwrens Viljoen nor Elizabeth Lourentz who handled this transaction.
0 replies
58 months ago
Worst service, terrible costs incurred, no key 2 months after registration.
Unethical business practice, Lies about the property, papers being up to date, no keys 2 months after registration of the business. Even if it's the last house available on the planet, do not buy with this company, nor Louwrens Viljoen nor Elizabeth Lourentz who handled this transaction.
53 replies
59 months ago
Webafrica, terrible service, terrible feedback, DO NOT TRUST THIS ISP.
Terrible service from the onset, 150mbps to 0.3 over the course of a single day of having my query resolved, Hundreds of Rands wasted in communication costs, additional data purchased and all they will ever do is make promises. Rushdien (The apparent "manager") has not called me back after spending an hour on the phone with Lazola over 2 calls. Now Webafrica, please come fetch your router and cancel my fibre "Service" immediately. I have requested this already and instead you sent a technician to site. Darius
0 replies
84 months ago
Supposed failed transactions
Called, 22 mins, 4 x ID typed in, 3 departments, 3 x ID confirmations and security checks. All to find out why my account notified me 6x over 2 months that I have failed transactions that didnt happen. All of R8.50. They said they would call me back to explain but no resonse. Very disappointing service.
56 replies
90 months ago
Broken Promises, Changing commitments, Talking smack.
Here we go again! FNB Prompts me to take home loan Promising Half of my first repayment back in Ebucks, excited me goes along and trusts their promise. Awesome right!? After my home loan is activated, I'm told the Ebucks are going to be paid to me after the first loan repayment. After the first repayment I'm told the Ebucks are going to be paid to me after the 8th of the month. After the 8th of the month I'm told the Ebucks are going to be paid to me after the second loan repayment! Each time I have to call in, each time I need to follow up, each time I need to have to make 15minute phone calls to find resolution. I call in again and am told by a manager the issue voiced will be addressed from Friday by Monday. After Monday here I am complaining online again because that's the only time you as a client matter and are taken seriously- When you are voicing your opinions and criticizing them on public forums. HOW COME YOU GUYS KEEP CHANGING THE RULES TO SUIT YOURSELVES? WHY IS IT THAT THIS BANK GETS TO AVOID DOING WHAT YOU HAVE COMMITTED TO IRRESPECTIVE OF THE FACT THAT I AS A CLIENT AM ALWAYS EXPECTED TO MEET MY OBLIGATIONS? FNB your service as a personal bank is really really terrible. Creating unrealistic expectations, not fulfilling them and yet we as the consumers are punished regularly with administration fee's and extra costs in the event of something going wrong or debit orders being missed yet our beloved bank doesn't stand up to it's own scrutiny. I earn R400k + a year, I haven't upgraded my account or opened a Credit account because of the way they've treated me at the bottom of the food chain. I can't imagine it will be much better just because you're paying more. Flip man, I'm so disappointed by FNB and the way they do things.
105 replies
91 months ago
POOR SERVICE AT JUST ABOUT EVERY LEVEL.
Poor Call centre Experience, Poor Ebucks Experience, Poor Ewallet Experience, Poor Homeloans Experience, Poor One account Experience. Please step it up guys. Called 5x today to resolve an Ewallet issue and Used R100 airtime only to have the phone never be picked up. I guess change is as good as a holiday if you guys keep this up...
105 replies
107 months ago
Weak service, cant access my funds to make payments online ON PAY DAY, AFTER INCREASING MY FEES. Good job guys
<p>App won't accept my password. (No reason supplied or justification)</p> <p> </p> <p>App subsequently won't accept my 'forgot password' details i.e: card number and pin.</p> <p> </p> <p>Call center needs me at a PC to fix the problem.</p> <p> </p> <p>After 25 minutes on the phone...</p> <p> </p> <p>Logging in online at PC needs me to to open the App on my phone...</p> <p> </p> <p>App refers me back to Online on PC...</p> <p> </p> <p>PC tells me password is changed...</p> <p> </p> <p>APP WON'T ACCEPT PASSWORD!!!</p> <p>PC WONT ACCEPT PASSWORD!!!</p> <p> </p> <p>*** FNB, YOU GUYS ARE JUST AS **** AS STANDARD BANK AND NEDBANK WHO I LEFT BECAUSE OF THIS ****...</p> <p> </p> <p>Is it just me or are others also experiencing that RSA banks a waste of time and money?</p> <p> </p> <p>Why are you all so kak man!?!?</p> <p> </p> <p> </p> <p> </p>
56 replies
Review Distribution
5 Star
1 (4.761904761904762%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4.761904761904762%)
1 Star
19 (90.47619047619048%)