PV
Philip V
Active since May 2016
13
Reviews
0
Industries
Reviews
13 reviews17 months ago
Excellent Service, great price
Order was finalised well within stipulated turnaround time. Initially I had a lot of questions which they never hesitated to answer. Went above and beyond with the delivery. Will definitely use them again.
0 replies
28 months ago
Amazing service from start to finish
Amazing service from start to finish. Swift ordering and delivery.
0 replies
28 months ago
Umkept Promises
My wife bought me a Nespresso Essenza bundle on 25 November from Yuppiechef.com I received the machine on 29 November and registered it immediately online. I received an email to say that I will receive my coffee voucher in 72hrs. That did not happen. On Monday 4 December I sent a follow up email and was told it was escalated. On 7 December I called and again was told it was sent to e-commerce. I followed that up with two more emails and another phone call on 12 December. The agent then finalised my registration and profile and advised that I will receive my voucher in the same day. I waited 24hrs and still have not received my coffee voucher. I am disgusted in the level of service received from Nespresso. My wife has been a Nespresso client since 2014 and never have we experienced this kind of service.
0 replies
36 months ago
PROBLEMS SINCE UNBOXING PRODUCT
Good day For the first time in my life that I purchased a HiSense product, I am having one fault after the other. I have logged three tickets and three repair orders were done and my problem is still not resolved. The last repair order which Mikectrolight Appliances Servcies attended to, the technician said he will advise Hisense to replace the product as they don’t know what is causing the problem. I have since not hear back from Hisense and upon contacting Mikectrolight Appliances Servcies, I was advised to deal with Makro where I purchased the machine. I am fed up with the persistent problems and would like a new machine to be delivered. Please see below the ticket and/or repair order numbers: 212868319 - Mikectrolight Appliances Servcies – WATER DRAINAGE PIPE KINKED – problem since unboxing 212883102 - MACPRO APPLIANCE SERVICES – SOFTENER DISPENSED WITH SOAP IN WASH CYCLE 212916479 - Mikectrolight Appliances Servcies - SOFTENER DISPENSED WITH SOAP IN WASH CYCLE Please assist urgently as my clothes are not washing properly due to softener in the washing cycle and does not get softener in the final rinse as everything is taken in the wash cycle.
371 replies
87 months ago
Shox Enduro Drone flies off
In January this year, I bought a Shox Enduro drone from Hi Fi Corporation The Glen. Since purchasing it, the drone has not been able to hover in one place without moving significantly left, right, forward or backwards. I then took it to a park to try and adjust the trim. At the park, one or more rotor blades would stop spinning. Eventually I lifted off with the drone and next minute the drone took off and flew away. It did not want to respond to the controller to return. It eventually crash landed in the property next door. I immediately returned it to the shop where I bought it. I was then contacted by a TEVO rep who advised it will be taken in for assessment. A few weeks later, the drone was returned and the result was dirty gears. I couldn't test it immediately and took it to a park on 02/03. On the first take off, the drone also just took off and flew about 300m, not responding to the controller and crash landed. I have witnesses that can confirm this. After that, the one white rotor blade also stopped working. When packing the drone away I checked all accessories and found that one of the spare rotor blades were damaged. I have not replaced any blades, so I want to know how the blade got damaged if it has never been replaced. I have also not heard good reviews of Shox drones from family who experienced similar events. I want to return my drone and have a refund of my money. One can't spend R1500 on something that won't work.
112 replies
90 months ago
Telkom cancelation
I had an LTE contract with Telkom and recently cancelled the contract with effect from today. I was under the impression that the SIM would continue as a prepaid line, as I was not advised otherwise. I then went and bought a 10GB LTE bundle @ R249 last week. Today, I get home and there is no data and I can't access the account online. I started an online chat with Telkom and was informed that the SIM had been deactivated and all my remaining data was lost. I said that no one informed me that the SIM would be deactivated during the cancellation process. Before my query could be resolved, the agent, Mduduzi Ndlovu, terminated the chat. I want my SIM restored and my lost data refunded or I will lay a complaint with ICASA.
0 replies
90 months ago
Billing Error
On 6 November 2018, I canceled my device insurance and received confirmation. On 12 November, I received my invoice via email as I always do, and saw that I have been billed for the insurance again. Today I phoned the accounts and insurance departments and was told the invoice was generated on the 1st already, so my account will be credited in December. Now I fail to understand that if the invoices were generated on the 1st, how I only received it on the 12th. I want that amount taken off my account with immediate effect. I cannot understand how the customer always has to wait, and the big corporates just don't care.
210 replies
106 months ago
LTE not working
<p>I have an LG G5 SE and have been enjoying 4G/LTE since I got the phone. On 1 June 2017 I migrated from one package to another and since then I don't have an LTE signal. I have contacted customer services who confirmed that all services are active and working. I went to Vodashop Riversquare and the Tech checked the device and found that everything is in order, but still no LTE. Please assist.</p>
270 replies
113 months ago
Netflix and TI data
<p>Netflix uses my normal data and not my TI data. When I queried this I got told that Netflix is only included for ADSL and not for LTE on the TI data. This is not true according to your booklet that clearly states streaming from Netflix, Showmax, iTunes, DStv boxoffice online and DStv catchup online. It does not differentiate between ADSL and LTE. The ONLY difference stated is the data allocation between ADSL and LTE... If this matter is not sorted I will seriously consider making a formal complaint with the consumer council, ICASA and advertising standards authority.....</p>
56 replies
113 months ago
Entertainment Bolt-on Don't Work
<p>On 25 October I took out an LTE contract along with the entertainment bolt-on. I went on holiday and when I returned started using the data. The entertainment bolt-on only worked while I had normal data available. Once that was finished I couldn't access the bolt on data anymore. The other problem is that Netflix never used the bolt on data but the normal data hence my normal data would run out sooner. At the end of November I lost approximately 8GB of the bolt on data and now at the end of December I still have approximately 7.5GB bolt on data left that is going to go to waste again. I have queried this multiple times but everytime I get the same response that nothing is wrong. Obviously something is wrong!! When I wanted to migrate to a higher data package I was told to wait another month as my contract is less than 3 months old. So in the meantime I am paying for something I can't use and I keep on losing data. I would like to have this sorted out. The telkom number is ********** 669</p>
168 replies
Review Distribution
5 Star
3 (23.076923076923077%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (15.384615384615385%)
1 Star
8 (61.53846153846154%)