TD
Thandeka D
Active since Jun 2016
48
Reviews
0
Industries
Reviews
48 reviews52 months ago
Homechoice does not want to process my order, if there is a mistake it's on their part, not mine!
I have an account with home choice which I opened in 2008. Before my orders which I placed last week, the last time I placed an order was in 2014. So last week I decided to placed two orders, one for cash of around R5000, and one on credit, which also was around R5000. The cash order was successful, and I received the goods yesterday, although the quality is not good on 9 of 10 blankets I bought, that's not an issue, as I am going to return 3 which are worse, and which were on sale for R399, from R799! And keep 6 which are better, and the one which is of good quality. So the real problem here is that with the credit order, it is still not processed as they claim my proof of income is different from my account details, which I don't understand how because when I open the account, I sent them my ID copy with my surname, but they decided to write it wrong, but still, I don't understand how is that a problem because the ID number is correct. Also I sent them my old ID copy containing my maiden surname, my marriage certificate, new ID copy, 3 months bank statements, my statements still contain my maiden surname, although the bank has changed to a new surname. I also added by pays lip, which contains my current surname, also on the pays lip, my ID number is listed there. But still, from the day I placed an order until today, I receive sms saying they can't process my order because proof if income is outstanding, and the one that says my proof of income is different to my account details, but they do not want to specify how... My Maiden surname is Dlamini and not Dhlamini as they always write. My ID number is: 8605030607087 My account number is: 227143553
106 replies
52 months ago
ABSA WOULD DO ANYTHING NOT TO PAYOUT CLAIMS- THEY SELL LIES!
So I took out a funeral cover from Absa in May. The first deduction date was going to be 01 June 2021, so the premium was missed due to no funds. Around about the 5th of June, I called Absa to arrange a new debit order date, the lady I spoke to told me that I should not worry as the missed premium had been written off as Absa life had settled it on my behalf, she assured me that the policy was in good order and that the inception date was still the 1rst of June. When I asked if I would not experience problems at the claim stage, she told me that all missed premiums would be deducted when I submit a claim. I made the mistake of not asking for a reference number for the call. So, on the 26th of December 2021, six months and 26 days later, someone covered on the policy died, and when I submitted my claim, it was rejected, due to the waiting period as they say the policy only started in July due to missed premium in June but then when you log on to the app it shows that it started in June. I am deeply disappointed with Absa, I had to cash out all my savings for the burial when I had a cover that would assist with funeral planning. I would like to advise everyone out there to please try other insurers like old mutual, Liberty, etc if you want peace of mind during the passing away of your loved one because Absa would do every thing in their power to find a reason to reject your claim.
53 replies
52 months ago
Capitwc bank dies not won't let me hurry my loved one.
I have a funeral cover with capitec bank, Yesterday I submitted a claim because someone covered has passed away. Capitec bank sent a message today saying my claim requires further assessment, and they say they will only finish by 06 January 2022, I'm not sure what they suggest we do whilst we await their assessment to finish, as the deceased needs to rest, and we also need to go on with our lives. Capitec bank, we are supposed to be burying our loved one tomorrow, but since we can't bury him now, we will bring his corpse to one of your branches until you complete your assessment. My claim reference number is: 89686616 My ID number is: 8605030607087 And my contact number is: 0837697725. Thank you.
53 replies
54 months ago
Unreasonable conditions on a group life policy results in fraudulent claims.
I want to complain about the group life insurance offered to employees at Newcastle Municipality. Employees are contributing every month for such a useless cover. They can only benefit from it once they are dead, or permanent disable, which is unfair. Why do employees not get a certain percentage when they exit the employer system or when they retire?? The way this cover is designed forces people to commit fraud in order to be able to benefit from it, about 90% of people who benefited from the scheme, had to pay doctors to certify them as permanently disabled so that they would benefit. Once a person receives the payout, then they are ok again, is that fair? The most sad thing about this is that at Newcastle Municipality, the managers only support their favourites to exit through medical boarding, so that they can claim from the group life scheme. As we speak, an employee who attacked member of the public is being assisted to exit on basis that he is no more fit, instead of him undergoing the disciplinary procedure, he will be paid by old mutual. There is also someone whose wife had exited via medical board, after it was approved, the wife was ok, and now the husband is busy with his plan to exit on medical board. I am raising this so that Old mutual becomes aware, and change those unreasonable conditions on that policy. The group life policy number is: 1731899. For more on this contact Newcastle Municipality: 0343287600, I would appreciate if I remain anonymous. My ID number is 8605030607087.
53 replies
81 months ago
FNB - daylight robbery, stay where you are FNB is the worst!!
On July 16, I made an online purchase of R3600 and some rands using my fnb credit card, which I cancelled in few days, and was refunded an amount of R3300 and some rands. Instead of the amount owing to decrease after receiving the refund it increased with R3300 and some rands and later decreased to the amount it was before the refund, as if no money came into the account. The amount of R3300 something is still missing, and fnb is unable to trace its whereabouts, apparently because I have been shifting funds from my budget to straight after that transaction. FNB is failing to see that the reason I shifted funds was because the money was already missing, leaving me with no options but to use shift funds from my budget. I want FNB to credit my account with the same amount that is missing, because I am not prepared to pay for something I did not use, and which is missing in their system. From now I will be working on settling my credit card with this bank, because they are robbing clients, and move to another bank, and I suggest, if you dont have it with FNB, get it from another bank.
0 replies
95 months ago
Disappointed
I was supposed to go for a surgery on May 15, 2018, @ Medi-Clinic , Newcastle by Dr Naiker, I was told not to have anything to eat or drink from 18h00 a day before surgery, and to be at the hospital by 06h00 in the morning on the day of the surgery in these cold winter days, and I was there, admitted. Patients who came before me had their surgeries and we're discharged whilst I waited. When I finally got a chance to go to the theatre, I was turned away whilst in the theatre waiting room with no explaination from the doctor or any hospital worker, until I decided to discharge myself at 15h25, because it was already late, as that was a one day procedure. And it took the hospital 15 days to refund my R3500 co- payment.
0 replies
100 months ago
Missing Parcel
On January 29 I posted a parcel (containing Brazilian hair weave with closure worth R1500) to a friend in Durban, according to the tracking results it arrived the next day, but my friend waited for 5 says to go and check only to find out that there was no parcel, she was given only the cover of a parcel and was made sign for it only to be told that the parcel is no where in the post office. I am very disappointed with them, and it is not the first time that something I post via then never reach its intended destination. The parcel tracking number is:PE ********** 35ZA
0 replies
103 months ago
Why do you have to list insurance premiums on idc??!!
I have a car insurance with budget, I really don't understand why they have to report my premium payments to the credit beauru because the insurance is not a credit, it's like prepaid because I am only covered when my premiums are paid. If no payment is made for that month, then I get no cover.
114 replies
103 months ago
Paid up account reflect a balance
I have been a member since 2012. I have noticed that transunion does not update on time, even if you dispute the information that will only get back to you after a month or more. I disputed my cell c account listing, there it was not solved until I asked them to close the case. When I checked on experien I found out that everything is in order. But with them my cell c, mtn and mr price accounts still reflect a balance when they are paid up and closed. This is the last time I am paying to have my credit report with them because they never update. I will only continue with experien and will also love to advise everyone out there that if they want their accurate credit report they must get it from Experian.
0 replies
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