Proline Express Marlboro
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
What a useless company!!!!! My car was send there by the insurance company. And from the start I told them I needed my vehicle the foloow week to go and fetch stuff somewhere. I was promised my car would be ready in a weeks' time. A day before I was supposed to get my car back they said they will not be finished on time. I had to rent a vehicle to get my business done because they couldn't make a plan. Promises to phone me back was not kept, they kept on laying when they started on my vehicle. DON'T USE THIS COMPANY!!!!!
1 reviews | Active since Jan 2020
What a useless company!!!!! My car was send there by the insurance company. And from the start I told them I needed my vehicle the foloow week to go and fetch stuff somewhere. I was promised my car would be ready in a weeks' time. A day before I was supposed to get my car back they said they will not be finished on time. I had to rent a vehicle to get my business done because they couldn't make a plan. Promises to phone me back was not kept, they kept on laying when they started on my vehicle. DON'T USE THIS COMPANY!!!!!
1 reviews | Active since Jan 2020
Just a shot out to Precious Nyathi at Proline Express Sandhurst and the team for a great repair job they did on my daughter's car. Workmanship was excellent as was their service. They even delivered the car to Proline Wynberg for me as it was closer to home.
1 reviews | Active since Jan 2020
Just a shot out to Precious Nyathi at Proline Express Sandhurst and the team for a great repair job they did on my daughter's car. Workmanship was excellent as was their service. They even delivered the car to Proline Wynberg for me as it was closer to home.
1 reviews | Active since Jan 2020
I have experienced the worst service at this panel beater, incomplete and poor work was done on my vehicle after it was involved in an accident. My car spent over 4 months at their workshop and it was giving to me still in a poor condition. • Poor paint work • Old bumper was repaired and reused while the insurance stated on the assessor’s report that a new bumper should be bought. The old bumper was in serious damage during the accident hence the assessor wanted it replaced with a new one and underneath I could still see the marks from the past. • Covers inside the car missing • Air conditioner not working (blowing hot air) • Assessor’s report said a new mag rim and tyre should be bought and installed but they took an old wheel from another car and installed it on my car. • Gears not working properly the car was unable to go on Sport mode or M mode, it stacked on D. • Left Xenon head light malfunctioning because of the accident impact, not replaced. • Sound on the left wheel when I turn after changing the left wheel arm. • Lies, poor communication and shifting the blame is what I experienced at this Workshop. I saw some of this before I took the car and I was told drive it and see all the thing that I’m not happy with and bring it back. I took back the car to them the next day with list above and I was told by Cindy that the car should have been written off because of the damages and the things they could not get right. My car spend another week with them and nothing was done to it even today. All they do is shift a blame. They do the opposite of what the insurance said they must do and cheat us by installing old parts instead of new once to save money on their side. They are ripping us off insurance clients and King Price is doing nothing about it I still don’t know why insurance companies take our cars to this type of panel beaters.
1 reviews | Active since Jan 2020
I have experienced the worst service at this panel beater, incomplete and poor work was done on my vehicle after it was involved in an accident. My car spent over 4 months at their workshop and it was giving to me still in a poor condition. • Poor paint work • Old bumper was repaired and reused while the insurance stated on the assessor’s report that a new bumper should be bought. The old bumper was in serious damage during the accident hence the assessor wanted it replaced with a new one and underneath I could still see the marks from the past. • Covers inside the car missing • Air conditioner not working (blowing hot air) • Assessor’s report said a new mag rim and tyre should be bought and installed but they took an old wheel from another car and installed it on my car. • Gears not working properly the car was unable to go on Sport mode or M mode, it stacked on D. • Left Xenon head light malfunctioning because of the accident impact, not replaced. • Sound on the left wheel when I turn after changing the left wheel arm. • Lies, poor communication and shifting the blame is what I experienced at this Workshop. I saw some of this before I took the car and I was told drive it and see all the thing that I’m not happy with and bring it back. I took back the car to them the next day with list above and I was told by Cindy that the car should have been written off because of the damages and the things they could not get right. My car spend another week with them and nothing was done to it even today. All they do is shift a blame. They do the opposite of what the insurance said they must do and cheat us by installing old parts instead of new once to save money on their side. They are ripping us off insurance clients and King Price is doing nothing about it I still don’t know why insurance companies take our cars to this type of panel beaters.
1 reviews | Active since Jan 2020
My car has been with the service provider, Proline Express (Proline) since the 13th Oct then taken to the agent, VW about a week ago. It has been 2 weeks, now going onto the 3rd to fix faults that were were suppose to be fixed when the car was first taken in after it was stolen-recovered in June 2017. To date, no one from Proline Express have taken responsibility for the poor standard of work done to the car , which has subsequently led me to take the car back on 2 separate occasion. To do date, no one has given me an indication on when I'd get my car back. I'm extremely disappointed with the service from Proline, specifically for poor workmanship that has led to all this .
1 reviews | Active since Jan 2020
My car has been with the service provider, Proline Express (Proline) since the 13th Oct then taken to the agent, VW about a week ago. It has been 2 weeks, now going onto the 3rd to fix faults that were were suppose to be fixed when the car was first taken in after it was stolen-recovered in June 2017. To date, no one from Proline Express have taken responsibility for the poor standard of work done to the car , which has subsequently led me to take the car back on 2 separate occasion. To do date, no one has given me an indication on when I'd get my car back. I'm extremely disappointed with the service from Proline, specifically for poor workmanship that has led to all this .
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