Prominent Paints
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMKT
Michelle Kim Thompson-Daff
1 reviews | Active since Jan 2020
11 Sept 2024, 17:35
Excellent quality paint, very knowledgeable staff at Benoni branch
We painted our house inside and outside, as well as the roof, boundary wall, garage doors, palisade fencing and front door with Prominent Paints products after being advised by the very knowledgeable staff at the Benoni branch in exactly which colours to use. They were even able to mix the colours we requested perfectly. This was 4 years ago. This paint is excellent! We wash inside walls often and have never had an issue with the paint. We constantly do touch ups inside and out where something bumped against the wall or some damage happened for some reason and even after all this time, there is absolutely no fading whatsoever. We pop into the store from time to time to buy a can of paint for touch ups and we are always welcomed and treated very well. The advice that we are given is always solid and honest. We will not buy any other paint and will most probably not even buy from any other store. The staff at the Benoni branch are amazing and extremely helpful. Thank you to them for this continued excellent service
Helpful (0)
|Replies (0)MKT
Michelle Kim Thompson-Daff
1 reviews | Active since Jan 2020
11 Sept 2024, 17:35
Excellent quality paint, very knowledgeable staff at Benoni branch
We painted our house inside and outside, as well as the roof, boundary wall, garage doors, palisade fencing and front door with Prominent Paints products after being advised by the very knowledgeable staff at the Benoni branch in exactly which colours to use. They were even able to mix the colours we requested perfectly. This was 4 years ago. This paint is excellent! We wash inside walls often and have never had an issue with the paint. We constantly do touch ups inside and out where something bumped against the wall or some damage happened for some reason and even after all this time, there is absolutely no fading whatsoever. We pop into the store from time to time to buy a can of paint for touch ups and we are always welcomed and treated very well. The advice that we are given is always solid and honest. We will not buy any other paint and will most probably not even buy from any other store. The staff at the Benoni branch are amazing and extremely helpful. Thank you to them for this continued excellent service
0
Replies (0)CvdM
Carel van der Merwe
1 reviews | Active since Jan 2020
21 Dec 2023, 06:04
Neuklad exterior paint
I have painted 2 of my houses at the coast where there are extremely harsh conditions. Both houses were painted (exterior) with the Prominent Neuklad range. This is the only product I will ever use as it has performed extremely well. It forms a continuous "plastic type" coat that is completely waterproof if app**** properly. The Prominent staff were very helpful (Herm****) in what products to use to prepare the surface for painting. I used an alkali dampproof primer and a fibre coat waterproof sealer. This completely sealed the surface before the Neuklad was app****. This is a product that I can recommend without any hesitation. You will not be disappointed if you use it.
Helpful (0)
|Replies (0)CvdM
Carel van der Merwe
1 reviews | Active since Jan 2020
21 Dec 2023, 06:04
Neuklad exterior paint
I have painted 2 of my houses at the coast where there are extremely harsh conditions. Both houses were painted (exterior) with the Prominent Neuklad range. This is the only product I will ever use as it has performed extremely well. It forms a continuous "plastic type" coat that is completely waterproof if app**** properly. The Prominent staff were very helpful (Herm****) in what products to use to prepare the surface for painting. I used an alkali dampproof primer and a fibre coat waterproof sealer. This completely sealed the surface before the Neuklad was app****. This is a product that I can recommend without any hesitation. You will not be disappointed if you use it.
0
Replies (0)CT
Charlene T
1 reviews | Active since Jan 2020
28 Sept 2023, 07:38
Bad quality paint and bad customer service
We purchased Prominent paint and it started peeling off when it rained. I then spoke to the Francois from prominent paint this guy is adamant that his not going to do anything to solve my issue i had with peeling paint when exposed to water he claims that you need to put 2 coats to get a proper finish i did that and it still doing the same thing . Bottom line do not buy any prominent paint product its poor quality when exposed to water. They will not assest you no matter what you say and turn the blame on you for their terrible quaulity paint WARNING DONT BUY PROMINENT PAINTS ITS TERRIBLE QUAULITY.
Helpful (0)
|Replies (0)CT
Charlene T
1 reviews | Active since Jan 2020
28 Sept 2023, 07:38
Bad quality paint and bad customer service
We purchased Prominent paint and it started peeling off when it rained. I then spoke to the Francois from prominent paint this guy is adamant that his not going to do anything to solve my issue i had with peeling paint when exposed to water he claims that you need to put 2 coats to get a proper finish i did that and it still doing the same thing . Bottom line do not buy any prominent paint product its poor quality when exposed to water. They will not assest you no matter what you say and turn the blame on you for their terrible quaulity paint WARNING DONT BUY PROMINENT PAINTS ITS TERRIBLE QUAULITY.
0
Replies (0)CT
Charlene T
1 reviews | Active since Jan 2020
18 Sept 2023, 11:17
Prominent paint is *******!!!
Very very poor quality paint, literally peels off when exposed to water, when i got one of their representatives out to assess he told me i painted over dust, ive been painting for over 30 years i know how to clean a paving before painting over it. Long story short, bad quality paint, bad service, R1300 down the drain because they will not replace it or refund me, apparently its my fault that the paint peels off when exposed to water. I dont recomend anyone to buy any prominent paints they are utter *******!! Dont waste your money go for something else.
Helpful (0)
|Replies (0)CT
Charlene T
1 reviews | Active since Jan 2020
18 Sept 2023, 11:17
Prominent paint is *******!!!
Very very poor quality paint, literally peels off when exposed to water, when i got one of their representatives out to assess he told me i painted over dust, ive been painting for over 30 years i know how to clean a paving before painting over it. Long story short, bad quality paint, bad service, R1300 down the drain because they will not replace it or refund me, apparently its my fault that the paint peels off when exposed to water. I dont recomend anyone to buy any prominent paints they are utter *******!! Dont waste your money go for something else.
0
Replies (0)LS
Levarne S
1 reviews | Active since Jan 2020
15 Sept 2023, 08:33
Dog **** for what you pay for.
Their 2 year promised guarantee is worthless (excuses after excuses), We needed to use their recommended contractor which we did (these guys are expensive) very little experience (workmanship). The man refers to me as "you people" when I told him the job was failing in less than a year. He refuse to rectify. Prominent paint never pitched to look at the failed job, later on telling me you must deal with the contractor yourself.
Helpful (0)
|Replies (0)LS
Levarne S
1 reviews | Active since Jan 2020
15 Sept 2023, 08:33
Dog **** for what you pay for.
Their 2 year promised guarantee is worthless (excuses after excuses), We needed to use their recommended contractor which we did (these guys are expensive) very little experience (workmanship). The man refers to me as "you people" when I told him the job was failing in less than a year. He refuse to rectify. Prominent paint never pitched to look at the failed job, later on telling me you must deal with the contractor yourself.
0
Replies (0)TH
Tess H
1 reviews | Active since Jan 2020
2 Feb 2023, 05:30
Poor Service Delivery
After visiting Prominent Paints in Parden Eiland last week, I was advised by Luke, at the desk, to consult with their rep, who would come and do a complete inspection of our roofs, and give us the exact specs that we need to follow in order to firstly get the job done well, but also to secure us a guarantee for the job by Prominent Paints. Trying to get hold of the rep has been a complete waste of time. We have tried calling, whatsapping as well as emailing. He never answers the phone and doesn't return emails. Clearly this rep does not exist and Prominent are not able to secure a guarantee on their paints. We have used you guys for years. But sadly on this note will have to find another company who can offer us better service......amazing that service in todays age can be so bad....when so many out there are without work...clearly Prominent is doing very well and service delivery is no longer key.....SAD
Helpful (0)
|Replies (0)TH
Tess H
1 reviews | Active since Jan 2020
2 Feb 2023, 05:30
Poor Service Delivery
After visiting Prominent Paints in Parden Eiland last week, I was advised by Luke, at the desk, to consult with their rep, who would come and do a complete inspection of our roofs, and give us the exact specs that we need to follow in order to firstly get the job done well, but also to secure us a guarantee for the job by Prominent Paints. Trying to get hold of the rep has been a complete waste of time. We have tried calling, whatsapping as well as emailing. He never answers the phone and doesn't return emails. Clearly this rep does not exist and Prominent are not able to secure a guarantee on their paints. We have used you guys for years. But sadly on this note will have to find another company who can offer us better service......amazing that service in todays age can be so bad....when so many out there are without work...clearly Prominent is doing very well and service delivery is no longer key.....SAD
0
Replies (0)TE
Tim E
1 reviews | Active since Jan 2020
15 Nov 2022, 17:34
Paint failure.
This is a paint supplier that simply refuses to accept any responsibility when one of their agents provides incorrect technical advice and product for specific paint applications. They refuse to answer specific, reasonable questions related to serious paint failure involving their product. Beware!!
Helpful (0)
|Replies (0)TE
Tim E
1 reviews | Active since Jan 2020
15 Nov 2022, 17:34
Paint failure.
This is a paint supplier that simply refuses to accept any responsibility when one of their agents provides incorrect technical advice and product for specific paint applications. They refuse to answer specific, reasonable questions related to serious paint failure involving their product. Beware!!
0
Replies (0)JT
Jaco T
1 reviews | Active since Jan 2020
31 Mar 2021, 10:04
Colour durability of Prominent Paints
I painted the roof of my house two years ago with the following product. Product : Prominent Paint - Roof & Paving exterior 12 Year Guarantee - especially with the following highlights (1) UV Protection (2) Hardwearing & Flexible (3) Long Lasting Protection (4) Colour Durability The roof change colour with in two years from grey to a red/pink color and bringing it under the attention of the store manager in Somerset West Mrs. Karen Maree they respond after doing some tests on my roof with a email from head office that they will refund me with the paint and that I am also welcome to contact Mr Swart regarding this matter/report which I also done. They mention a few things in the report that were wrong when I painted the roof and only going to refund the paint and not mentioning any labour cost to apply the paint back to the roof. Needless to say that Mr Swart never responded to my emails but he phoned me ones on the 05/02/2021 that he will look into this matter after I explained to him that I did follow all the necessary steps as mentioned to me by their technical assistant who was on the site before I painted the roof. Mr Swart never returned any emails or whats app messages after promising to look into this matter. When starting this project I asked Prominent Paints for a quote and I decided to purchased all the paint for this project from them especially to prevent future comebacks and giving other paint companies the fault if something would go wrong and therefore asked Prominent Paints also to send their technical advisor to this site who assisted me and my contractor at that time regarding the procedure to paint the roof. I tried to do everything according to the book to prevent situations as I am currently founding myself in. Due to fungus on the roof the technical assistant suggests that we first treat the roof with one of their products killing the fungus and then he will inspect the roof again. After delaying the projects with two unattended appointments for this inspection within a week holding my project and contractor/painter behind schedule we decided to continue with the painting of the roof before the weather turned against us. Never did I know that this product we use will be faulty and that they will use this against me. If I probably use a well known painter in our area I would never need to face the consumer and Hellopeter for help and assistance with this matter. The cost to re-paint my roof is more than the cost of the paint. I definitely did not plan or budget to repaint my roof after two years if it was not for a product that was faulty. Please assist me with this matter especially after it was bought under my attention that they paid all the expense to the other similar complaints due to the faulty product which included paint and labour cost.
Helpful (0)
|Replies (0)JT
Jaco T
1 reviews | Active since Jan 2020
31 Mar 2021, 10:04
Colour durability of Prominent Paints
I painted the roof of my house two years ago with the following product. Product : Prominent Paint - Roof & Paving exterior 12 Year Guarantee - especially with the following highlights (1) UV Protection (2) Hardwearing & Flexible (3) Long Lasting Protection (4) Colour Durability The roof change colour with in two years from grey to a red/pink color and bringing it under the attention of the store manager in Somerset West Mrs. Karen Maree they respond after doing some tests on my roof with a email from head office that they will refund me with the paint and that I am also welcome to contact Mr Swart regarding this matter/report which I also done. They mention a few things in the report that were wrong when I painted the roof and only going to refund the paint and not mentioning any labour cost to apply the paint back to the roof. Needless to say that Mr Swart never responded to my emails but he phoned me ones on the 05/02/2021 that he will look into this matter after I explained to him that I did follow all the necessary steps as mentioned to me by their technical assistant who was on the site before I painted the roof. Mr Swart never returned any emails or whats app messages after promising to look into this matter. When starting this project I asked Prominent Paints for a quote and I decided to purchased all the paint for this project from them especially to prevent future comebacks and giving other paint companies the fault if something would go wrong and therefore asked Prominent Paints also to send their technical advisor to this site who assisted me and my contractor at that time regarding the procedure to paint the roof. I tried to do everything according to the book to prevent situations as I am currently founding myself in. Due to fungus on the roof the technical assistant suggests that we first treat the roof with one of their products killing the fungus and then he will inspect the roof again. After delaying the projects with two unattended appointments for this inspection within a week holding my project and contractor/painter behind schedule we decided to continue with the painting of the roof before the weather turned against us. Never did I know that this product we use will be faulty and that they will use this against me. If I probably use a well known painter in our area I would never need to face the consumer and Hellopeter for help and assistance with this matter. The cost to re-paint my roof is more than the cost of the paint. I definitely did not plan or budget to repaint my roof after two years if it was not for a product that was faulty. Please assist me with this matter especially after it was bought under my attention that they paid all the expense to the other similar complaints due to the faulty product which included paint and labour cost.
0
Replies (0)