PQ
PURQ Qualification Verification
Unclaimed Business
PQ
PURQ Qualification Verification
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Thandeka M
1 reviews | Active since Jan 2020
6 Mar 2019, 10:01
I need my refund
I paid R600 in december 2018 to get my transcript through this company because they advertise on their site that they also assist with UJ transcript which i needed to register with Unisa, after the system couldn't allow me to order a transcript i sent an email regarding this to get some assistance and i received a response from a ''Ronel Booysen'' stating they no longer assist with the UJ, i asked her regarding my refund she said she will forward my details( account number& query) to somebody in accounts, i have followed up with her and it's been almost 2 months and she hangs up my calls whenever i call her, i want my money back.
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Thandeka M
1 reviews | Active since Jan 2020
6 Mar 2019, 10:01
I need my refund
I paid R600 in december 2018 to get my transcript through this company because they advertise on their site that they also assist with UJ transcript which i needed to register with Unisa, after the system couldn't allow me to order a transcript i sent an email regarding this to get some assistance and i received a response from a ''Ronel Booysen'' stating they no longer assist with the UJ, i asked her regarding my refund she said she will forward my details( account number& query) to somebody in accounts, i have followed up with her and it's been almost 2 months and she hangs up my calls whenever i call her, i want my money back.
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SS
Stacey S
1 reviews | Active since Jan 2020
11 Sept 2018, 10:04
INCOMPETENT AND DONT CARE ATTITUDE
I ordered and paid for a copy of my academic record through this service provider. The student number on the record was incorrect and they are taking no responsibility whatsoever for this error, blaming the University for the error and doing absolutely nothing to attempt to rectify other than sending ONE email. You pay this service provider yet they refuse to refund you for their mistakes. I needed this record for a job application which application closed 31 August. Its been 13 days and I STILL havent received the amended record. Thanks to Purq I missed this job opportunity. They also couldnt be bothered to reply to emails.
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Stacey S
1 reviews | Active since Jan 2020
11 Sept 2018, 10:04
INCOMPETENT AND DONT CARE ATTITUDE
I ordered and paid for a copy of my academic record through this service provider. The student number on the record was incorrect and they are taking no responsibility whatsoever for this error, blaming the University for the error and doing absolutely nothing to attempt to rectify other than sending ONE email. You pay this service provider yet they refuse to refund you for their mistakes. I needed this record for a job application which application closed 31 August. Its been 13 days and I STILL havent received the amended record. Thanks to Purq I missed this job opportunity. They also couldnt be bothered to reply to emails.
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Sumeshnee V
1 reviews | Active since Jan 2020
10 Jul 2018, 09:47
Pathetic service from PURQ
After numerous emails to PURQ, i have still not received a reply from their support and lets not even go to their website where nothing ever seems to work . Been trying to log into my account fro the past hour and nothing is happening .
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Sumeshnee V
1 reviews | Active since Jan 2020
10 Jul 2018, 09:47
Pathetic service from PURQ
After numerous emails to PURQ, i have still not received a reply from their support and lets not even go to their website where nothing ever seems to work . Been trying to log into my account fro the past hour and nothing is happening .
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Replies (0)TL
Tsholofelo L
1 reviews | Active since Jan 2020
15 Jun 2018, 07:46
unprofessional Terrible service
i have sent them an email, 3 times and i have still not received any response from them. i have paid to receive my academic transcript , it has been over a month now and i still have not heard anything from them since. Thokozani Hadebe from UJ advised them that i have been unblocked and they can retrieve my results but i still have not received my results or even received a response to my emails. Hadebe, Thokozani ********** May 9 to Masegou, aolivier, rbooysen, me Dear Colleagues Please be advised that all blocks against the above mentioned account have been lifted. You may proceeded with assisting client retrieve their academic transcript cid:image-2 ********** ********** Mr. Thokozani Hadebe External collection and Reconciliation Student Finance Tel: ********** 662 E-mail: ********** Office: E- Ring 109 APK cid:image-2 ********** ********** cid:image-2 ********** ********** i have tried contacting Purq, their Tel numbers keeps on ringing with no answer. i have tried emailing all of the above people but i still do not receive any reply .
Helpful (0)
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Tsholofelo L
1 reviews | Active since Jan 2020
15 Jun 2018, 07:46
unprofessional Terrible service
i have sent them an email, 3 times and i have still not received any response from them. i have paid to receive my academic transcript , it has been over a month now and i still have not heard anything from them since. Thokozani Hadebe from UJ advised them that i have been unblocked and they can retrieve my results but i still have not received my results or even received a response to my emails. Hadebe, Thokozani ********** May 9 to Masegou, aolivier, rbooysen, me Dear Colleagues Please be advised that all blocks against the above mentioned account have been lifted. You may proceeded with assisting client retrieve their academic transcript cid:image-2 ********** ********** Mr. Thokozani Hadebe External collection and Reconciliation Student Finance Tel: ********** 662 E-mail: ********** Office: E- Ring 109 APK cid:image-2 ********** ********** cid:image-2 ********** ********** i have tried contacting Purq, their Tel numbers keeps on ringing with no answer. i have tried emailing all of the above people but i still do not receive any reply .
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Sigrid G
1 reviews | Active since Jan 2020
31 May 2018, 12:22
UNRELIABLE and UNHELPFUL
I ordered my transcripts via PURQ from UJ. My transcripts are supposed to be sent to Canada. My transcripts ended up being sent via SA Postal Services, and now my transcripts have been stuck at Johannesburg Postal HUB for a month and half. PURQ refuses to take responsibility for this and have marked my order as "COMPLETED". I paid a lot of money for my transcripts, which is urgently required in Canada. How can PURQ mark my order as COMPLETED if I have not received anything after nearly two months?
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Sigrid G
1 reviews | Active since Jan 2020
31 May 2018, 12:22
UNRELIABLE and UNHELPFUL
I ordered my transcripts via PURQ from UJ. My transcripts are supposed to be sent to Canada. My transcripts ended up being sent via SA Postal Services, and now my transcripts have been stuck at Johannesburg Postal HUB for a month and half. PURQ refuses to take responsibility for this and have marked my order as "COMPLETED". I paid a lot of money for my transcripts, which is urgently required in Canada. How can PURQ mark my order as COMPLETED if I have not received anything after nearly two months?
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Replies (0)MN
Modumaele N
1 reviews | Active since Jan 2020
24 Apr 2018, 22:51
Horrible service from PURQ.co.za
I recently had to get a copy of academic transcript from University of Johannesburg and they directed me to PURQ. PURQ gave me a pro-forma invoice, and after depositing the money they said I should pay I was then told by Ann Olivier that I had to pay extra to cover their bank charges. After paying the amount that she instructed me to, I still can't get the results. The only thing I get is an extremely condescending attitude from Ann Olivier. Institutions should reconsider this service provider.
Helpful (0)
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Modumaele N
1 reviews | Active since Jan 2020
24 Apr 2018, 22:51
Horrible service from PURQ.co.za
I recently had to get a copy of academic transcript from University of Johannesburg and they directed me to PURQ. PURQ gave me a pro-forma invoice, and after depositing the money they said I should pay I was then told by Ann Olivier that I had to pay extra to cover their bank charges. After paying the amount that she instructed me to, I still can't get the results. The only thing I get is an extremely condescending attitude from Ann Olivier. Institutions should reconsider this service provider.
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