Rainbow Finance
Unclaimed Business
|1.1|9 Reviews (last 12 months)|This business does not respond to reviews
Rainbow Finance
Unclaimed Business
|1.1
9 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Rainbow Finance is facing significant dissatisfaction across its insurance and financial service offerings. Customers consistently mention prolonged delays in processing claims and refunds, with a recurring theme of poor communication, unfulfilled promises, and shifting documentation requirements. Several reviewers describe agents as rude or dismissive, and some report unauthorised deductions or disputed credit reporting. A common frustration is the difficulty in obtaining proof of payment or paid-up letters, leaving customers feeling ignored, disrespected, and forced to escalate matters externally to seek resolution.
Performance(last 12 months):
Review Distribution
1.1|9 Reviews
Jul '25 - Jun '26
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMJ
Marisa J
1 reviews | Active since Jan 2020
25 May 2026, 14:29
Poor Service
We called 011x3658800 to get a settlement amount on our account, but the staff keep on passing the buck and put us through to other departments. How can the Settlement not show the Deposit you paid and is higher than your outstanding amount. Such poor service
Helpful (0)
|Replies (0)MJ
Marisa J
1 reviews | Active since Jan 2020
25 May 2026, 14:29
Poor Service
We called 011x3658800 to get a settlement amount on our account, but the staff keep on passing the buck and put us through to other departments. How can the Settlement not show the Deposit you paid and is higher than your outstanding amount. Such poor service
0
Replies (0)sP
seslina P
1 reviews | Active since Jan 2020
10 Apr 2026, 09:12
Disgusting service
I lodged a phone insurance claim in mid‑February. It is now April 10, and I am still being told that there is “no stock.” Throughout this process, the agents have been extremely rude, even telling me that I am “wasting their time.” This level of service is unacceptable. I have paid my premiums faithfully and expected fair treatment and timely resolution. Instead, I have experienced delays, poor communication, and outright disrespect. I demand immediate action to resolve my claim and provide the replacement device, or a clear alternative solution. If this matter is not resolved urgently, I will continue to escalate it publicly across social media platforms, including Twitter, to highlight the poor service I have received.
Helpful (0)
|Replies (0)sP
seslina P
1 reviews | Active since Jan 2020
10 Apr 2026, 09:12
Disgusting service
I lodged a phone insurance claim in mid‑February. It is now April 10, and I am still being told that there is “no stock.” Throughout this process, the agents have been extremely rude, even telling me that I am “wasting their time.” This level of service is unacceptable. I have paid my premiums faithfully and expected fair treatment and timely resolution. Instead, I have experienced delays, poor communication, and outright disrespect. I demand immediate action to resolve my claim and provide the replacement device, or a clear alternative solution. If this matter is not resolved urgently, I will continue to escalate it publicly across social media platforms, including Twitter, to highlight the poor service I have received.
0
Replies (0)KM
Kelebogile M
1 reviews | Active since Jan 2020
10 Apr 2026, 06:34
Extremely bad and disgusting service by this company and stuff
What a horrible service you have, your stuff overall experience one of the disgusting and very distasteful treatment, i have never had a consultant tell me they wont have a back and forth regarding my cellphone claim that i have claimed from OK Rosebank 3 months ago, to this day nothing has been sorted and when communication is done on my end to this 3rd party OK financial insurers i am made to feel useless, the lady i spoke to is one of the rudest, disgusting human beings, pity i forgot her name, my insurance claim has been approved but as to why i havent received my phone beats me
Helpful (0)
|Replies (0)KM
Kelebogile M
1 reviews | Active since Jan 2020
10 Apr 2026, 06:34
Extremely bad and disgusting service by this company and stuff
What a horrible service you have, your stuff overall experience one of the disgusting and very distasteful treatment, i have never had a consultant tell me they wont have a back and forth regarding my cellphone claim that i have claimed from OK Rosebank 3 months ago, to this day nothing has been sorted and when communication is done on my end to this 3rd party OK financial insurers i am made to feel useless, the lady i spoke to is one of the rudest, disgusting human beings, pity i forgot her name, my insurance claim has been approved but as to why i havent received my phone beats me
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Replies (0)MS
Mymoona S
1 reviews | Active since Jan 2020
13 Oct 2025, 09:51
PATHETIC PATHETIC PATHETIC
Day 14, and still you guys have not paid me money. How long does it take to process payment Veronica??? Why do you guys just assume that I will waste my petrol driving to 1 of your stores to collect my money. Cordelia specifically told you Veronica, that you should process for payment and no need to reload me, and you wonder why i have this **** ATTITUDE towards you guys, it's because you don't F**cken listen. You don't read to understand what the client asks for. Never once did I mention that I will be collecting my money. Why would I send you my bank confirmation letter?? Please send me Proof of Payment that my money has been transferred over. My money was in you account on the 30 September as per the email I received form Esther, does it really take you guys 14 Days to resolve this issue????
Helpful (0)
|Replies (0)MS
Mymoona S
1 reviews | Active since Jan 2020
13 Oct 2025, 09:51
PATHETIC PATHETIC PATHETIC
Day 14, and still you guys have not paid me money. How long does it take to process payment Veronica??? Why do you guys just assume that I will waste my petrol driving to 1 of your stores to collect my money. Cordelia specifically told you Veronica, that you should process for payment and no need to reload me, and you wonder why i have this **** ATTITUDE towards you guys, it's because you don't F**cken listen. You don't read to understand what the client asks for. Never once did I mention that I will be collecting my money. Why would I send you my bank confirmation letter?? Please send me Proof of Payment that my money has been transferred over. My money was in you account on the 30 September as per the email I received form Esther, does it really take you guys 14 Days to resolve this issue????
0
Replies (0)MS
Mymoona S
1 reviews | Active since Jan 2020
9 Oct 2025, 09:16
UNACCEPTABLE PATHETIC SERVICE FORM THIS GROUP IN A WHOLE
Day 10, and still no reply from ESTHER, SHOPRITE, CHECKERS, H&H and OK. I still have not received my money, or POP. I need my money. You guys are pathetic.
Helpful (0)
|Replies (0)MS
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BJ
Bernadine J
1 reviews | Active since Jan 2020
21 Sept 2025, 04:48
False Credit Listing by House & Home Is Blocking My Bond – Despite Proof of Payment
I am deeply disappointed by House & Home’s reckless handling of my account. My first installment (R585.47) was due on 01 September 2025. I paid via EFT on 05 September, and they acknowledged receipt on 06 September. Despite this, they sent me an SMS on 09 September falsely claiming my account was unpaid and now Experian shows I’m 30 days in arrears. Their own WhatsApp message confirmed that credit books close on 07 September, meaning my payment was made before the cutoff. Yet they still misreported my account, damaging my credit profile and jeopardizing my bond registration. I’ve contacted them with proof, but no correction has been made. This is negligent, defamatory, and in breach of the National Credit Act. If this is how House & Home treats paying customers, I reserve the right to cancel my account and request that they collect their goods. I am escalating to the National Consumer Commission, CGSO, and the Credit Ombud. I demand: • Immediate correction of my credit profile • Removal of the false arrears listing • Written confirmation that my account is in good standing This is not just about me it’s about protecting every consumer from false reporting and reputational harm.
Helpful (0)
|Replies (0)BJ
Bernadine J
1 reviews | Active since Jan 2020
21 Sept 2025, 04:48
False Credit Listing by House & Home Is Blocking My Bond – Despite Proof of Payment
I am deeply disappointed by House & Home’s reckless handling of my account. My first installment (R585.47) was due on 01 September 2025. I paid via EFT on 05 September, and they acknowledged receipt on 06 September. Despite this, they sent me an SMS on 09 September falsely claiming my account was unpaid and now Experian shows I’m 30 days in arrears. Their own WhatsApp message confirmed that credit books close on 07 September, meaning my payment was made before the cutoff. Yet they still misreported my account, damaging my credit profile and jeopardizing my bond registration. I’ve contacted them with proof, but no correction has been made. This is negligent, defamatory, and in breach of the National Credit Act. If this is how House & Home treats paying customers, I reserve the right to cancel my account and request that they collect their goods. I am escalating to the National Consumer Commission, CGSO, and the Credit Ombud. I demand: • Immediate correction of my credit profile • Removal of the false arrears listing • Written confirmation that my account is in good standing This is not just about me it’s about protecting every consumer from false reporting and reputational harm.
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Replies (0)