RC
Riverside Castle
Unclaimed Business
RC
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Riverside Castle
Riverside Castle has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Riverside Castle across 13 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
25 Aug 2025, 08:49
A Dream Wedding at Riverside Castle
Our Italian-themed wedding at Riverside Castle was a visual ode to La Dolce Vita. From the moment guests arrived, they were swept into a world of elegance, romance, and charm. The venue was flawless - arched stone walls, lush gardens, and golden light that set the stage for a once-in-a-lifetime celebration. The food? Bellissimo. A generous buffet overflowing with flavour and abundance - every bite a celebration of tradition and joy. The DJ kept the energy alive with a perfect blend of classics and dance-floor favourites that had everyone moving from aperitivo to midnight. But what truly made the day unforgettable was the staff. They didn’t just meet expectations - they exceeded them. Thoughtful, attentive, and genuinely invested in our joy, they brought warmth and grace to every detail. Guests stayed until the very last minute - not because they had to, but because they didn’t want to leave. The night ended with bonfires under the stars, laughter echoing through the courtyard, and hearts full of love. Everything was perfect! A huge thank you to Riverside Castle for giving us a wedding that felt like a love letter to Italy. For anyone dreaming of a fairytale celebration, this is where it comes to life.
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Anonymous
1 reviews | Active since Jan 2020
25 Aug 2025, 08:49
A Dream Wedding at Riverside Castle
Our Italian-themed wedding at Riverside Castle was a visual ode to La Dolce Vita. From the moment guests arrived, they were swept into a world of elegance, romance, and charm. The venue was flawless - arched stone walls, lush gardens, and golden light that set the stage for a once-in-a-lifetime celebration. The food? Bellissimo. A generous buffet overflowing with flavour and abundance - every bite a celebration of tradition and joy. The DJ kept the energy alive with a perfect blend of classics and dance-floor favourites that had everyone moving from aperitivo to midnight. But what truly made the day unforgettable was the staff. They didn’t just meet expectations - they exceeded them. Thoughtful, attentive, and genuinely invested in our joy, they brought warmth and grace to every detail. Guests stayed until the very last minute - not because they had to, but because they didn’t want to leave. The night ended with bonfires under the stars, laughter echoing through the courtyard, and hearts full of love. Everything was perfect! A huge thank you to Riverside Castle for giving us a wedding that felt like a love letter to Italy. For anyone dreaming of a fairytale celebration, this is where it comes to life.
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Northrop A
1 reviews | Active since Jan 2020
11 Nov 2024, 06:13
Riverside Castle - 10 out 10
We had a wonderful experience at Riverside Castle! The service was exceptional, and the accommodation was everything I could have hoped for. Special thanks to Micheal, who always greeted us with a bright and friendly smile- he truly made us feel welcome. The room was spotless and incredibly comfortable, making it easy to relax and unwind. Pizza… the BEST I’ve ever experienced. I highly recommend Riverside Castle for anyone looking for excellent service and a memorable stay. Benita Peens
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Northrop A
1 reviews | Active since Jan 2020
11 Nov 2024, 06:13
Riverside Castle - 10 out 10
We had a wonderful experience at Riverside Castle! The service was exceptional, and the accommodation was everything I could have hoped for. Special thanks to Micheal, who always greeted us with a bright and friendly smile- he truly made us feel welcome. The room was spotless and incredibly comfortable, making it easy to relax and unwind. Pizza… the BEST I’ve ever experienced. I highly recommend Riverside Castle for anyone looking for excellent service and a memorable stay. Benita Peens
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Quintus O
1 reviews | Active since Jan 2020
15 Apr 2024, 06:29
Fairy tale wedding
Our wedding at Riverside Castle was nothing short of magical. From the moment we stepped onto the grounds, we knew it was the perfect place to say "I do". The staff at Riverside Castle were exceptional, going above and beyond to ensure every detail was taken care of. From the initial planning stages to the big day itself, they were attentive, professional, and genuinely invested in making our wedding unforgettable. Nicolette was an absolute lifesaver, going above and beyond to ensure everything was perfect on our special day. The venue itself is a picture-perfect blend of elegance and charm. The architecture is breathtaking, with every corner offering a picturesque setting for photos. Every space within Riverside Castle exudes romance and sophistication. One of the standout features of Riverside Castle is their flexibility and willingness to accommodate our vision. They worked closely with us to customise every aspect of our wedding, from the menu selection to the layout of the reception area. Their dedication to making our dreams a reality truly sets them apart. Not only is Riverside Castle a stunning location for weddings, but it also boasts impeccable service and attention to detail. Our guests were blown away by the beauty of the venue and the seamless flow of the event. Many of them commented that it was the best wedding they had ever attended, and we couldn't agree more. In summary, choosing Riverside Castle for our wedding was one of the best decisions we made. It exceeded all of our expectations and provided the perfect backdrop for the beginning of our journey as a married couple. We are forever grateful to Nicolette and her team for creating memories that will last a lifetime.
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Quintus O
1 reviews | Active since Jan 2020
15 Apr 2024, 06:29
Fairy tale wedding
Our wedding at Riverside Castle was nothing short of magical. From the moment we stepped onto the grounds, we knew it was the perfect place to say "I do". The staff at Riverside Castle were exceptional, going above and beyond to ensure every detail was taken care of. From the initial planning stages to the big day itself, they were attentive, professional, and genuinely invested in making our wedding unforgettable. Nicolette was an absolute lifesaver, going above and beyond to ensure everything was perfect on our special day. The venue itself is a picture-perfect blend of elegance and charm. The architecture is breathtaking, with every corner offering a picturesque setting for photos. Every space within Riverside Castle exudes romance and sophistication. One of the standout features of Riverside Castle is their flexibility and willingness to accommodate our vision. They worked closely with us to customise every aspect of our wedding, from the menu selection to the layout of the reception area. Their dedication to making our dreams a reality truly sets them apart. Not only is Riverside Castle a stunning location for weddings, but it also boasts impeccable service and attention to detail. Our guests were blown away by the beauty of the venue and the seamless flow of the event. Many of them commented that it was the best wedding they had ever attended, and we couldn't agree more. In summary, choosing Riverside Castle for our wedding was one of the best decisions we made. It exceeded all of our expectations and provided the perfect backdrop for the beginning of our journey as a married couple. We are forever grateful to Nicolette and her team for creating memories that will last a lifetime.
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Replies (0)FB
Fred B
1 reviews | Active since Jan 2020
11 Apr 2024, 16:09
Great event at Riverside Castle
I recently had the opportunity to attend two events at Riverside Castle - the one using Summer Kitchen and the other one in the Piazza. The food was outstanding and the attention to detail from Nicolette was exceptional. They have a new chef and I am hoping that I get another opportunity soon to visit Riverside Castle. The ambience of the place is something to behold. You forget that you are close to Pretoria.
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Fred B
1 reviews | Active since Jan 2020
11 Apr 2024, 16:09
Great event at Riverside Castle
I recently had the opportunity to attend two events at Riverside Castle - the one using Summer Kitchen and the other one in the Piazza. The food was outstanding and the attention to detail from Nicolette was exceptional. They have a new chef and I am hoping that I get another opportunity soon to visit Riverside Castle. The ambience of the place is something to behold. You forget that you are close to Pretoria.
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Replies (0)ZS(M
Zhene Smith ( Magerat)
1 reviews | Active since Jan 2020
5 Mar 2024, 09:01
Wedding of my dreams
The wedding of a lifetime thank you to Tony and Nicollet for assisting us and our guests til after hours, the dedication to give the best service was excellent and you treated us like family, kind and trustworthy. We will carry these memories and friendship for years to come, could not have asked for anything else.
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Zhene Smith ( Magerat)
1 reviews | Active since Jan 2020
5 Mar 2024, 09:01
Wedding of my dreams
The wedding of a lifetime thank you to Tony and Nicollet for assisting us and our guests til after hours, the dedication to give the best service was excellent and you treated us like family, kind and trustworthy. We will carry these memories and friendship for years to come, could not have asked for anything else.
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Carl M
1 reviews | Active since Jan 2020
6 Oct 2023, 06:14
They will ***** your money!
They are the most ********* business I have ever dealt with, we paid in full for our entire wedding but had to move it due to Covid. We then gave 6 months in advance notice and they refuse to refund us and it is over R40 000. Tony is VERY arrogant and rude.
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Carl M
1 reviews | Active since Jan 2020
6 Oct 2023, 06:14
They will ***** your money!
They are the most ********* business I have ever dealt with, we paid in full for our entire wedding but had to move it due to Covid. We then gave 6 months in advance notice and they refuse to refund us and it is over R40 000. Tony is VERY arrogant and rude.
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Nicole P
1 reviews | Active since Jan 2020
24 Jul 2023, 06:29
They cancelled my booking and I haven’t received a refund on my deposit.
Riverside Castle Wedding Venue, Pretoria East. They cancelled my booking and I haven’t received a refund on my deposit. January 2023 I booked my baby shower function with Riverside Castle and paid the booking deposit. I went into labour early and as a result I was unable to host the event. I contacted them via email and they confirmed that my booking could be moved under these circumstances. I fell pregnant again shortly after and confirmed if my deposit was still secure with them to host a new baby shower and they told me it was not because they don’t move dates. I then forwarded the string of emails in which they had agreed to hold my deposit for a later date. After 2 weeks of silence from their side, they then confirmed that they would host another date and asked which date I would like to book. Since I hadn’t responded with a new date within 24hrs of them requesting a new date, they cancelled my booking. I then requested that they refund me the money as it was not my cancellation but theirs. I have been waiting since the 16th of June 2023 for my refund. They still have not paid it back to me. This is theft. A company cannot cancel a service or product that has been paid in advance without refunding the client.
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Nicole P
1 reviews | Active since Jan 2020
24 Jul 2023, 06:29
They cancelled my booking and I haven’t received a refund on my deposit.
Riverside Castle Wedding Venue, Pretoria East. They cancelled my booking and I haven’t received a refund on my deposit. January 2023 I booked my baby shower function with Riverside Castle and paid the booking deposit. I went into labour early and as a result I was unable to host the event. I contacted them via email and they confirmed that my booking could be moved under these circumstances. I fell pregnant again shortly after and confirmed if my deposit was still secure with them to host a new baby shower and they told me it was not because they don’t move dates. I then forwarded the string of emails in which they had agreed to hold my deposit for a later date. After 2 weeks of silence from their side, they then confirmed that they would host another date and asked which date I would like to book. Since I hadn’t responded with a new date within 24hrs of them requesting a new date, they cancelled my booking. I then requested that they refund me the money as it was not my cancellation but theirs. I have been waiting since the 16th of June 2023 for my refund. They still have not paid it back to me. This is theft. A company cannot cancel a service or product that has been paid in advance without refunding the client.
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Ben W
1 reviews | Active since Jan 2020
3 Jan 2023, 12:54
worst service with Riverside Castle
after two months i have still not received my refund. we had a lot of issues with this place, i have ask numerous times to speak to the owner, but apparently, they are not allowed to give out his details, but they are quick to take your money?!
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Ben W
1 reviews | Active since Jan 2020
3 Jan 2023, 12:54
worst service with Riverside Castle
after two months i have still not received my refund. we had a lot of issues with this place, i have ask numerous times to speak to the owner, but apparently, they are not allowed to give out his details, but they are quick to take your money?!
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Replies (0)